Reviews

Review Details

• Review fromAndrew R

  Date: 04/01/2025

  1 star
  Very rude and not transparent with pricing or anything of the sort. They will bill you incorrectly and not do anything to sort it out. *****!

• Review fromCheryl R

  Date: 12/04/2024

  1 star
  This company is a scam! I ordered a 30 yard dumpster on 11/21/2024 for my husband, which the price I was given $750.00 was billed the same day. I requested a pick up on 11/25/24 when they got there, they called and stated the dumpster was overweight and removed half the amount of stuff from the dumpster and put it in the driveway, which didn't make any sense at all. My husband went there and took photos of the amount of stuff left behind and had to hire someone else to take the stuff that was left behind. I called customer service to complain and they said to email the photos and no one called me back. On 11/27 they went and change my card an additional $645.00 for over tonnage without notifying me, when I called and requested to speak to a supervisor, I was told no supervisor was there, but she stated she could put in a ticket for a supervisor to follow up and no one did. Instead I got a email receipt for the charge saying the dumpster was 4.10 tons over which is a LIE. There is no way possible because the stuff that was left behind was 3.43 tons because we asked the second ****** for a copy of the receipt from the dumpster. This is a straight scam the receipt that was emailed to me showing the overweight was under a different name ******************* with no date, no time, just the weight. THIS IS THE WORST COMPANY EVER... HORRIBLE SERVICE... DON'T EVER USE THIS COMPANY OR YOU WILL BE SCAMMED... THEY DON'T EVEN DESERVE 1 STAR. No wonder they got a F RATING, I wish I had known that before.

• Review fromLaLoni R

  Date: 10/23/2024

  1 star
  10/10 DO NOT RECOMMEND. Leaving absolutely ZERO stars. (Even the Better Business Bureau has them graded as a **************** and its employees are COMPLETELY unprofessional. **************** is COMPLETELY unprofessional. We ordered a dumpster for ONE week and it was not delivered when it was supposed to be. We had to call multiple times trying to get an answer on delivery. We finally get a delivery then 2 weeks goes by and the dumpster was still our yard. SEVERAL calls were made over SEVERAL days and we kept getting the run around. Youre on the list of pick up today with no pickup. I was also told on the phone that there would be no extra charges for their own mistake of not picking up the dumpster. I am very curious to see what kind of fraudulent charges will appear on credit card statements due to this and what actions I may need to take. Like many others, I was also hung up on after the operator was VERY unprofessional and rude. 10/10 DO NOT RECOMMEND.

• Review fromJeff S

  Date: 08/08/2024

  1 star
  I signed up for a dumpster on a Friday and cancelled the morning of the very next business day Monday because they kept giving me different info about what could be in the dumpster once I cancelled they would not discuss my refund of ****** they either disconnect or put me on indefinite hold. I should have done my research to see how bad this company is, apparently there's some clause in the contract that my bank can't even dispute the **** debit charge what a scam company that can get your money never deliver the product and never refund your money. Watch out for them

• Review fromMAMUN R

  Date: 08/02/2024

  1 star
  Beware of this company is a big time Scam, once you return the dumpsters they will make up excuses to charge your card extra money, I was charged $500 extra. and their excuse was and I quote "there was dart with the dumpsters" that I return to them, i rented the dumpsters for concrete so when the concrete were plow from ground there might have some dirt went inside with concrete, am I suppose to wash the concrete that's coming from the ground with concrete? does it even make sense? for that they charge me a mixed load fee of $500, I have all conversation saved, I am suing this company in court. Stay away from this thieves....

• Review fromJonathan M

  Date: 07/18/2024

  1 star
  Horrible horrible service. DO NOT CONTACT!!!! Their service is terrible!!!!! Delayed timing. They say one thing and do another. When you call and they dont like what you say they hang up on you!!! Do not recommend 1000%

• Review fromNita Z

  Date: 05/31/2024

  1 star
  They are s fraud. I filled the dumpster a little less than half way. They are saying it was over weight and trying to charge me extra 200 bucks. I've asked for a idomized copy of the bill they say no a copy of how much it weighed no. I live in ****** the dumpster is from ****** why is a company in ** So the company in ****** says it's not them and I call them in ** no one answers the phone.if you try to order a new dumpster they pick right up seems like there doing nothing about it.

• Review fromJeff B

  Date: 05/30/2024

  1 star
  This company is terrible. What the sales guys sell you versus what you pay for are 2 totally different things. They are out to s**** you if they get a chance!!!! They hide behind "you singed a contract" Ridiculous!!!! Never use them!!!!!! They're not even worth 1 star

• Review fromTINA S

  Date: 05/29/2024

  1 star
  THIS IS THE WORST COMPANY! DO NOT USE! THEY ARE GREAT AT CHARGING YOUR CREDIT CARD PROMPTLYM AND THAT IS ALL THEY ARE GOOD AT. THEY DO NOT DELIVER DUMPSTERS WHEN THEY SAY THEY WILL...THERE IS NO ONE THAT YOU CAN CALL THAT WON'T LIE TO YOU OR HANG UP ON YOU. I REQUESTED PICK UP FOR THEIR DUMPSTER ON 5/21/24 AND IT IS 5/29/24 AND THE DUMPSTER STILL HAS YET TO BE PICKED UP. WHEN I CALL THEY HANG UP ON ME. THEY WILL CHARGE YOU $55 A DAY FOR KEEPING DUMPSTER AFTER THE 7 DAYS YOU PAY FOR, THEIR CONTRACT SAYS ***** HRS TO PICK UP AFTER YOU CALL WELL ITS CLEARLY BEEN OVER THAT AND STILL HAVE NO IDEA WHEN THE DUMPSTER WILL BE PICKED UP. I TOLD THEM I WOULD CHARGE THEM $55 PER DAY FOR STORING THEIR DUMPSTER AND OFCOURSE THEY NOT ONLY SAID THEY WOULDNT PAY...THEY HUNG UP. NOW WHEN I TRY TO CALL I JUST GET HUNG UP ON. I HAD NO IDEA THIS WAS A 3RD PARTY BROKER I THOUGHT I WAS CALLING A LOCAL DUMPSTER CO....SO BEWARE OF THAT IF YOU COME ACROSS ULTIMATE DUMPSTER IN ANY WAY SHAPE OR FORM RUN THE OTHER DIRECTION! I HAD TO SELECT A STAR RATING TO LEAVE THIS REVIEW BECAUSE THIS COMPANY DOESNT EVEN DESERVE 1 STAR

• Review fromScott S

  Date: 05/11/2024

  1 star
  DO NOT USE, this a 3rd party vendor. Worst company ever! First dumpster came as expected. I called to get it emptied and returned. That's where the nightmare started. The order status stayed at "Processing" for 6 days. I called multiple times. Nobody could tell me what's going on. **************** (CS) said it would be delivered that day or we will call you. No dumpster, No Call. Next call CS forward the call to dispatch, dispatch says "let me check the status".... and hangs up. CS reps give me their extension numbers to call if the dumpster doesn't arrive or nobodies calls you back with a status. None of them every answered their extension. This went on for 6 days. Around day 4 or 5 a driver came a took the full dumpster, but said "his order says pick up this dumpster, empty, and deliver to another address". Finally canceled the order after 7 days. Astonishingly they processed the cancelation in one day. However, we'll see they charges are refunded of the credit card.What I figured out is, they use local dumpster companies to full fill your order. If the local company has other things going on, you wait. Which is fine, if Ultimate Dumpster would tell you or be slightly more transparent.I was fooled into believing this was a local company. I found the company on ******* I had a different name "American Dumpster" but had a local address, local phone number, and said locally owned. When I called it went directly to Ultimate Dumpster.... And when I drove by no office...