Reviews

Review Details

• Review fromDenise M

  Date: 03/01/2024

  1 star
  NEVER AGAIN !!!I ordered and PAID for a 10 yard roll-off container! They delivered a 7 yard, on a trailer with wheels and wood side rails on 3 sides. Set a barrier with LARGE PRINT INSTRUCTIONS, the barrier was moved by them and parked where they wanted it. Called immediately to get what I ordered and was told pretty much to DEAL WITH IT.....NO REFUND. TERRIBLE SERVICE !!!

• Review fromReuben S

  Date: 11/30/2023

  1 star
  SCAM!!!! Will not do business again. I'm about to file a claim with them.

• Review fromPatricia S

  Date: 11/02/2023

  1 star
  They lied to us and scammed us! They never mentioned overage and I have people that heard the conversation on the speaker phone.I order a 20 yard dumpster for 10 days and they said if I went over 10 days theres going to be a charge and I said ok.Nothing was said about going over 1 ton. And it wasnt even full when they came after it. We did have a 6 inch rain while we had it, so maybe thats where the extra weight came from. I know we didnt even put a full load and mostly papers.And I never got an invoice until they sent an invoice for the overage. So since I never got the invoice the day I called and ordered the dumpster, I couldnt cancel it.I called customer service twice and was hung up on both times.

• Review fromRobert N

  Date: 10/25/2023

  1 star
  If I could put zero stars, I WOULD!!!!My experience with Ultimate Dumpster was HORRIFIC!!!! Once you agree on a price with them, you can rest assured that your credit card will be charged without your knowledge or authorization for what the have named "miscellaneous" charges.My invoice should have read $585.00 plus tax. Instead I saw charges for $94.50 for two mattresses that were agreed to as what they called "all inclusive". The other charge was for $132.50 for "being over the two thousand pound" weight limit. I was told that I had an "all inclusive" ***** pound weight limit in my agreement.This is the quintessential dumpster company to steer clear of. They are a less than honest company to deal with. I was told by one of their own employees " I am sorry but this is not the first issue like this that I have heard of here.When I called my "all inclusive salesman" and told him about my situation he told me that he would call me back. After waiting two hours I called him and when he heard my voice he hung up the phone.I called my credit card company and the case is being reviewed after the charge posts. It will be investigated and a decision will be made. The Better Business Bureau is my next move. After that I will be taking them to small claims court. I have cancelled my credit card number and I am waiting for a new one. I distrust them that much!They got their name "half right" I think that it should be changed to "Ultimate Disaster" to deal with. Steer clear of this company please do not make the same mistake that I did. Thank You

• Review fromKate J

  Date: 10/25/2023

  1 star
  HARASSMENT!!!!THEY KEEP CALLING ME AND CALLING ME WHEN I TELL THEM TO STOP!!!THEIR PRICES SUCK! I SAID DONT CALL ME BECAUSE I AM NOT INTERESTED AND GUESS WHAT? THEY CALLED 4 MORE TIMES!IM ABOUT TO CALL THE ****

• Review fromJohnny H

  Date: 09/26/2023

  1 star
  I wish I wouldve seen all these bad reviews with this company. I would never of used them , Ive had nothing but bad experience , they dont answer the phone they hang up on you. They keep on telling me theyre gonna pick up the dumpster they never do they say the truck broke down two days in a row, dont call back when they say they will. I can go on and on and on please do not use this company ever.!!!!!!!

• Review fromKim B

  Date: 09/15/2023

  1 star
  beware beware beware beware beware! Walk away...no RUN AWAY FAST!

• Review fromSandra F

  Date: 08/21/2023

  1 star
  This a scam company that is trying to play middle man between the actual customer and the actual independently owned dumpster services. I wrote a review on ****** for thier business which highlighted the various negative things this company put us through along with the customer, and they harassed us and threatened us that if we didn't take down our negative review, they would take back the money somehow. It's a company out of ******** which has no equipment, they call up small businesses and quote the dumpster business one thing and the customer another. Do not do any business with this company. They have countless negative reviews on every platform.

• Review fromJosh J

  Date: 08/17/2023

  1 star
  BEWARE!!! !!!Worst company to work with ever and they are a SCAM company!!!It started off good initially but all they did was lie to me the whole time and gave me the run around constantly. They promised me a dumpster delivery on a specific date and when that date came they acted like they had idea what was going on. They try to redirect to the manager 4 times, his was supposedly *******, and I wasnt able to get a hold of him for four hours. I had my crew lined up for a $8 Million Dollar project, already prepaid to start demolition but the lies told about the delivery of the dumpsters set everything back and my team is sitting duck wondering whats going on. This delay ended up causing me to lose my project because the clients didnt believe me that the dumpster company is the one that messed everything up. This wouldve never happened if the company was just honest and transparent but theyre a SCAM company trying to hustle people out of your money!!!! Please do not work with these guys!!!

• Review fromclaudia g

  Date: 07/24/2023

  1 star
  Over charged and terrible customer service taking advanage of people !! charged me ******** for removing the dumpster 10x10 yard that I told them what I was loading mix and they charged me for the guy to come back also under a ton they charged me more did not get the weight of the dumster and still waiting for the proof how much it weighs calling several times giving different people can not get a striaght answer this started june 16th and still no proof of dumpster weight been trying to dispute terrible company