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Business Profile

Flags

Calvary Flags

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Flags.

Complaints

Customer Complaints Summary

  • 25 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/01/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a 4x6 American flag and charged $78 on 26, June 2022. No follow on email received. I have attempted to contact 3 times by online form, without response. I have attempted multiple times by phone as well, without answer. Everybody else is getting flags in and they'll site still says delays. I am having my bank reverse the charges. Vet owned should mean something. I think they went out of business and took the money. *** ******, MSgt, ****, Ret

  • Initial Complaint

    Date:08/24/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered this on August 2, 2022. The money was charged to my account on August 3, 2022. Still no product, no shipping or tracking information. Following is the order confirmation e-mail with all of the information. Have tried emailing the company three times with no response. Your Cavalry Flags Order Confirmation (#*****) Inbox Cavalry Flags *********************** via store.******************** Tue, Aug 2, 9:39 PM to me We Thank You for Your Order and Support! COVID-19 Update: Please expect significant delivery delays on Orders with American Flags, American Made Flags and Products. American Flags, American Made Flags and Products are in High Demand and Short Supply! All Of the US Flag Manufactures factories were closed due to COVID 19 and have only recently reopened. This has caused a shortage on American Made US, State, Military and International Flags and related products. Labor issues with suppliers and transportation of raw materials from US Mills have caused delays. Expect Delays. This notice is listed on every page of our website as well. Things are moving slower. We appreciate your patience and support! It means a lot to our family! Your order ID is #*****. Shipping Address ***** **** *** ******* ****** ****** ********* ***** United States ********** Billing Address ***** **** *** ******* ****** ****** Tennessee 37650 United States ********** Your Order Contains... Cart Items SKU Qty Item Price Item Total Scotland - *** ******** ***** 3' x 5' Outdoor Nylon Flag ****** 1 $40.50 USD $40.50 USD Subtotal: $40.50 USD Shipping: $6.90 USD Tax: $0.00 USD Grand Total: $47.40 USD Payment Method: Authorize.Net

  • Initial Complaint

    Date:08/22/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased approximately $70 worth of flags on July 8, 2022. Never rec’d a confirmation email but they certainly took my money. Cannot get anyone to answer phone, respond to emails or company page complaint submissions. Want product or refund ASAP!

  • Initial Complaint

    Date:08/10/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed on 5/28/22. I did receive a confirmation email with a Cavalry Flags Order Confirmation (#*****) after placing the order. My debit card was charged on the same day 5/28/22 for $86.01 and I have not yet received my order. I have tried emailing several times with no response and the ###-###-#### number does not work, it is just a fast busy signal. I am requesting my order be cancelled and my debit card credited for the full amount of $86.01.

  • Initial Complaint

    Date:07/29/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered 2 British Flags 12" x 18" on 7/17 or 7/18/22, order # ***** but never received conformation email. Funds of $25.44 were taken from my credit card on 7/18/22. Have emailed Cavalty Flags 4 times with order no asking for status. Have no replies as of 7/28/22. They state they answer emails 24/7. Could this be a SCAM? I request a refund on this order.

Calvary Flags is NOT a BBB Accredited Business.

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