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Business Profile

Online Retailer

Casual Comfort Sandal

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1.06/5 stars

Average of 163 Customer Reviews

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Review Details

  • Review fromDylan T

    Date: 12/30/2024

    1 star
    This company is a total scam. I ordered shoes long before Christmas and still havent received any information about shipping. Ive emailed them numerous times and they refuse to respond.
  • Review fromNatascia E

    Date: 12/29/2024

    1 star
    The company lied about where their products come from. The company lies about legitimacy of their products. They lie about shipping. I want my money back. The company is a scam!
  • Review fromKim H

    Date: 12/21/2024

    1 star
    Total scam. Ordered boots November 27th and nothing. You have screwed the wrong man!!!!!!!!!!!
  • Review fromCrystal L

    Date: 12/10/2024

    1 star
    This place is a scam. I ordered shoes from them a month ago and they still aren't here. When I try to track it, it gives me a million locations in foreign countries where the shoes have been transported and you can't figure out where they are. When I emailed them, I received an automated email back saying it couldn't be sent because the address I was trying to send it to contained a virus. When I did finally reach someone I was told 4-6 business days from order date for shipping. Again, that was a month ago. This place is c*** Do not order from them!
  • Review fromSteve G

    Date: 12/07/2024

    1 star
    Casual, comfort, sandals as a complete scam!Do not order from this company!They stole my money!
  • Review fromJan H

    Date: 11/20/2024

    1 star
    Shoes were very poor quality, looked like raincoat material, and felt like a rubbery piece of wood. Took more than a month to arrive.
  • Review fromLisa L

    Date: 11/13/2024

    1 star
    It wasn't until I got my receipt that I found that these were coming from *****. When I got them, almost 4 months after I placed the order, I found they didn't fit. I am so ****** that they didn't disclose where they came from up front. Would never have bought them. Returning items to ***** is almost impossible.
  • Review fromMike B

    Date: 11/06/2024

    1 star
    This business did not provide the item I purchased. I have been waiting for over two months for the item and when they share the "tracking" data, it's in winding font or some other cryptic text with no reputable tracking. Also, they provide a quantitative review and do not allow anyone to actually review their services. Hence, the reviews they show are very likely misinformation. Please beware.
  • Review fromJoyce J

    Date: 10/15/2024

    1 star
    I ordered sandals from this company. They took a long time to arrive and when the arrived, the quality was extremely poor. Although an email said you could request a refund, there has been no response to an email I sent or a message I sent. I have tried to find a way to post a ****** review but apparently there isn't a way to do that. I am still getting advertisements from this company in my email. It is truly a rip-off company.
  • Review fromLouis L

    Date: 10/15/2024

    1 star
    When I first placed an order online with this company, I was not aware the company was shipping its product from *****. When I attempted to cancel the company said it was too late to cancel even though my order had not been processed. 24 days later I received my shipment. A pair of shoes packaged in thin plastic bag with a giant hole and the product exposed. The item had been damaged and I reached out to the company for a refund and the only options were me spending more money to resolve the issue. I have sent multiple emails (no phone available in their website). I would warn everyone not to do business with this shady company. I am out the price of the shoes plus shipping. Beware of a terrible company.

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