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Business Profile

Bathroom Remodel

Premier Home Pros, LLC

Reviews

This profile includes reviews for Premier Home Pros, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Premier Home Pros, LLC has 13 locations, listed below.

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    Customer Review Ratings

    4.09/5 stars

    Average of 182 Customer Reviews

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    Review Details

    • Review fromLou T

      Date: 03/28/2024

      5 stars

      Lou T

      Date: 03/28/2024

      ***** (office) and ***** (installer) were fantastic to work with. I have a second bathroom shower to remodel and I wouldnt want anyone other than ***** to do the work. The shower looks too beautiful to use! On a scale of 1-100, I give Premier Home Pros a 99. My only minor issue was having to use a little bit of shower wall to trim outside of the shower. Thank you ***** and *****!!!

      Premier Home Pros, LLC

      Date: 04/10/2024

      Thank you for taking the time to leave us a review! We are so happy to hear you are pleased with your service. Enjoy your new beautiful shower.
    • Review fromDale C

      Date: 03/27/2024

      5 stars

      Dale C

      Date: 03/27/2024

      **********, and ****** did an excellent job removing our old cast iron tub/surround, and installing a new shower. Grade "A" work from demo, through install, and cleanup. Could not ask for anything more. Will recommend Premier Home Pros and these installers to anyone looking to remodel their bathroom.**********

      Premier Home Pros, LLC

      Date: 04/10/2024

      Thanks for recommending Premier, ****! Enjoy your new beautiful bathroom.
    • Review fromCindy B.

      Date: 03/20/2024

      1 star

      Cindy B.

      Date: 03/20/2024

      Mike, our second subcontractor, was GREAT!! He did a professional job cleaning up and completing the installation of a shower surround that the first subcontractor s****ed up and walked out on the job. I felt bad for Mike, but he did an excellent job. 5 STARS for Mike! Our shower install took over a week to complete due to subcontractor walking off the job. Too bad the company itself tried to pull one over on us by selling us the PREMIER shower walls, which were supposed to be crushed marble, made in their Ohio factory in the USA and very expensive, but delivering sheets that were stamped Made in China with a totally different name of the Wall system. They tried to tell us that the name changed, NOT! The wall panels were flimsy and cheap looking. I'm sure they were purchased at the basic price at Home Depot. Very disappointed. The bathroom turned out nice, but, not what we originally planned. They did give us a small discount. If you choose Premier to be your Pro, please check on all material used. It's not nice to be taken advantage of!! ?? 1/2 star for Premier Home Pros! Date of experience: March 14, 2024

      Premier Home Pros, LLC

      Date: 04/10/2024

      Hi ***** - we understand your concerns and have forwarded them to our regional installation manager.
    • Review fromMary K

      Date: 02/10/2024

      5 stars

      Mary K

      Date: 02/10/2024

      Beautiful job to my bathroom. I recommend premium home pros to do any job. The guys that came and did the job were very nice.

      Premier Home Pros, LLC

      Date: 04/10/2024

      Wonderful! Thanks for taking the time to leave us a review.
    • Review fromRon M

      Date: 02/09/2024

      5 stars

      Ron M

      Date: 02/09/2024

      **** did a great job on my bathroom and the product was amazing!

      Premier Home Pros, LLC

      Date: 04/10/2024

      Amazing! Thanks, ***. Enjoy your new beautiful bathroom.
    • Review fromDon M

      Date: 02/08/2024

      5 stars
      **** and ***** were on time and were quick and efficient. They ripped out my old bath tub and gave me a beautiful walk in shower. The materials were of excellent quality. **** and ***** cleaned my place and hauled the old material away. **** and ***** were polite and answered my questions could have had nicer people working for your company.I would recommend your products/company to everyone I know.
    • Review fromGalen C

      Date: 02/03/2024

      5 stars

      Galen C

      Date: 02/03/2024

      Top notch A to Z!EVERY aspect, from initial contact by the salesman to the installers and completed walk-in shower project exceeded our expectations. The installation team of **** and **** were great to work with. Extremely pleased with their careful attention to detail, workmanship and clean-up. (They were even gracious with putting up with my quirky sense of humor! ??)They finished just today and we already took photos of it to show off to family and friends!

      Premier Home Pros, LLC

      Date: 04/10/2024

      Thanks for the stellar review! We appreciate your feedback. Enjoy your new beautiful bathroom.
    • Review fromBarbara G

      Date: 02/02/2024

      5 stars
      The installers were very good. I would recommend them highly. They were very thorough and efficient and respectful. The sales process was confusing though, and I feel they should be more thorough with explaining the differences between what I was shown and what I was receiving.
    • Review fromKatherine L

      Date: 01/30/2024

      5 stars

      Katherine L

      Date: 01/30/2024

      The installers were easy to work with and very professional. I love the end results. They were in and out in allotted time.

      Premier Home Pros, LLC

      Date: 04/10/2024

      Thank you for your review! We appreciate it. Enjoy your new bathroom!
    • Review fromJudy C

      Date: 01/30/2024

      5 stars
      We live in the ****** PA area. We contacted Premier Home Pros and within a week of our first meeting our two bathrooms were finished and we couldnt be happier. Our tile goes up to the ceiling and a beautiful smooth closing barn door in the master bathroom. The second bathroom has tile to the ceiling and new tub. We couldnt be happier. Thank you, Premier Home Pros, for your hard work and beautiful outcome. ??

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