Reviews

This profile includes reviews for BidFTA's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  BidFTA

  7660 School Rd Cincinnati, OH 45249-1528

• 

  BidFTA

  7405 Industrial Road Florence, KY 41042

• 

  BidFTA

  195 Phillipi Rd Columbus, OH 43228

• 

  BidFTA

  967 Goodale Blvd Columbus, OH 43212

• 

  BidFTA

  109 Triport Rd Georgetown, KY 40324

Review Details

• Review fromMaggie K

  Date: 07/14/2025

  1 star

  Maggie K

  Date: 07/14/2025

  I bid on, and purchased, a car seat that was labeled as an ******* 360revolve. Everything in the listing labeled the car seat as so. All of the specs, descriptions, MSRP, and even the box that the car seat came in was all for ******* 360revolve. But that was not what was in the box. I inspected the item BEFORE WE LEFT THE PREMISES. When I pulled it out of the box, it was the wrong car seat. It wasnt even the same brand, nor was it a revolving car seat like I was looking for. In fact, it was actually worth about $120 LESS than what I thought I was bidding on. I spoke with the manager face to face and pointed out their terms and conditions states refunds would be issued for misidentified items. He said this was not a case of misidentification. Misidentification, according to their standards, means that you received something entirely different. Like if I bought a car seat and opened the box to find a mountain bike instead. His literal words. I assured him that there was nothing in the terms and conditions about varying degrees of misidentification. And if thats how they were going to operate then their policies should indicate so. He insisted that he couldnt do anything and that I should reach out to customer support. Customer support said they couldnt do anything and that Id have to contact the warehouse. They were giving me the run around, essentially. This situation would have been understandable if I had purchased an as is item. But not for one that is good condition. There is nothing in their terms and conditions that states you are playing bidFTA roulette when purchasing a good condition item. This is highly unethical of them. Their customers deserve transparency and honesty. And if a mistake like this does happen, they should own it and fix it. They expect their customers to abide by their terms and conditions, they should hold themselves to that same expectation, too.

  BidFTA

  Date: 07/15/2025

  This issue has been handled. The item should have been refunded at the warehouse because it was in "Good Condition" and not the same brand of item that was listed. Had it been an "As-Is" item, it would not be eligible for a refund. Their item has been refunded.

• Review fromDavid P

  Date: 07/13/2025

  1 star

  David P

  Date: 07/13/2025

  Two items I have bid on and won have been broken and the other item was not as described on the site. They would not refund for either item. I will never use again. Buyer beware.

  BidFTA

  Date: 07/15/2025

  At our core, we aim to provide every user with an enjoyable website experience and the opportunity to secure great deals. To achieve this, it's crucial to understand our item descriptions and lotting methods. We specialize in secondary market items, which can include customer returns, overstock, shelf pulls, or display/floor models.We explicitly state throughout our website, in our terms and conditions, and via signage in our warehouses that we do not test or assemble items, nor do we verify part lists for completeness.We employ five distinct item classifications on our website:Brand New: These items are complete and in their original packaging, often originating from shelf pulls or overstock.Good Condition: Items are free of significant damage or defects. While they may or may not be in original packaging (which itself might be imperfect), some hardware could be missing, or the product may have been previously opened. Minor imperfections like scrapes, scuffs, chips, or dents may be present. These items frequently come from customer returns, shelf pulls, overstock, or in-store display units.Working Condition Verified: This classification is typically reserved for liquidated restaurant equipment, high-value electronics, or appliances. Items have been powered on and appear functional. They often originate from customer returns, restaurant ***********************, or business *********** Is: Items in this category have not undergone thorough inspection and may show signs of use, be incomplete, or have obvious damage or defects. There are no guarantees regarding their condition, quality, or functionality. While we strive for accuracy, actual item specifics such as brand, size, color, or model number may differ from the auction listing. "As Is" items commonly derive from customer returns, shelf pulls, refurbished goods, or store liquidations.Preview for Condition: For these items, we strongly recommend visiting the auction location during designated preview times for personal inspection before bidding. Such items may possess unique specifications, patterns, or wood grains that are challenging to capture in photos. They may have been used or have defects. This classification frequently applies to items from restaurant liquidations, customer returns, overstock, store ***********************, shelf pulls, store displays, or refurbished goods.Refund Policy: All sales are final. Refunds, partial refunds, returns, or exchanges are only considered if an item has been misidentified or its stated product condition is incorrect. Bidders are responsible for understanding the defined product conditions and thoroughly reading all product descriptions and notes before bidding. In rare instances, despite our best efforts, we might inadvertently misidentify or mis-condition an item. Should you discover such an error with an item you've won, please inform an associate after checking out and before leaving the building so the issue can be resolved. No refunds will be issued once you have left the building.Familiarity with these terms is paramount to understanding how an item's condition is assessed. For larger purchases, we always recommend conducting additional online research, such as verifying the number of boxes an item should include, to ensure completeness.All these terms are posted in every auction and require agreement from bidders before placing a bid.

• Review fromS. V.

  Date: 07/02/2025

  1 star

  S. V.

  Date: 07/02/2025

  I am honestly shocked there is only 23 pages of 1 star reviews. I don't expect anything other than a little satisfaction from typing this and to add another warning to anyone considering this site. While you can tell from their generic copy and paste response to most of these reviews, you can occasionally get a good deal from here but you must be careful and bid only on new or good condition items.(You should stick with your generic copy and paste response because when you attempt at wavering from the script, you really highlight your lack of intelligence and professionalism) If you win new items at a great deal, they tend to be "missing" when you go to pick them up. This really rings true at Florence, Broadwell, and Schoolhouse Rd. locations. The bigger problem lies when you actually have a legitimate reason for a refund and immediately contact them to let them know there is an error such as- you didn't bid on something. They quote and repeat their policies that they could possibly hide behind while reselling and making even more money off of something not picked up(because I didn't bid on it!).
  To really put this business in perspective, they are a predatory business that should fall in the same class as a cash advance or rent to own type of business. The only difference is the rental companies at least clean and sanitize the used product they sell! Again, if you are intelligent and understand their system you can succeed at outsmarting their mediocre intelligence and shady business practices and occasionally find a deal and save some money. Proceed with caution. They lack cleanliness, organization, professionalism, and ethics.

  BidFTA

  Date: 07/08/2025

  Our policies are readily available throughout our website and require agreement to obtain a bidder number. We believe in transparency; all information is in writing, requiring only a moment of your time to review. Given the nature of our business, we understand the scrutiny we face. Employing deceptive tactics would not result in a long-running business and a loyal bidder base.

  S. V.

  Date: 07/09/2025

  Another copy and pastry supply I see. You are absolutely correct, your practices and lack of ethics will not result in a long time loyal bidder base. I in fact bid from you for over a year and a half. I made over 150 purchases from you. Up until the last few months, I had minimal issues which is why I stated you can get some good deals if you're careful. What you have done the last few months, and the ethics you are practicing under will ultimately cost you your business. Please consider taking the time to create an original response in the future. Might carry more weight for you.

• Review fromEric G

  Date: 07/02/2025

  1 star

  Eric G

  Date: 07/02/2025

  I purchased a $120 item and open the box and it wasn’t even the item. I tried to show that to the clerk at checkout and she immediately said you touched it but there’s nothing we can do about it. It very much feels like these types of things are intentional with this company

  BidFTA

  Date: 07/08/2025

  Our goal is for everyone to have an enjoyable experience using our website and to get some great deals as well. In order to do that, you will want to familiarize yourself with our item descriptions and how items are lotted. We deal in secondary market items. Secondary market means, these could come from customer returns, overstock, shelf pulls or display/floor models. We state clearly in writing throughout the website, the terms and conditions and even signs in our warehouses that we do not test items, we do not assemble items, and we dont verify part lists to confirm completeness.We use 5 item classifications to describe the items listed on our website: Brand New: Item is complete and in original packaging. Brand New items often originate from shelf pulls or overstock. Good Condition: Item is free of major damage or defects. The item may or may not be in the original packaging, packaging may be less than perfect, hardware may be missing, or product may have been opened previously. Minor scrapes, scuffs, chips, or dents may be present. Good Condition items often originate from customer returns, shelf pulls, overstock, or in-store display units. Working Condition Verified: Item has been turned on and appears to have power. This grade is typically reserved for liquidated restaurant equipment, high value electronics, or high value appliances. Working Condition Verified items often originate from customer returns, restaurant *********************** or business closings. As Is: Item has not been thoroughly inspected. Item could show signs of use, could be incomplete, or could have obvious damage or defects. There are no guarantees to the condition, quality, or functionality of As Is items. Although we have made our best attempt to accurately identify and describe the item, please be aware the actual item specifics such as brand, size, color, or model number may differ from the auction listing. As Is items often originate from customer returns, shelf pulls, refurbished goods, or store liquidations. Preview for Condition: Please visit the auction location during the designated preview times to personally inspect this item before bidding. This item could have unique specifications, patterns, or wood grains that are difficult to capture in photos. Item may have been used or have defects. Preview for Condition items often originate from restaurant liquidations, customer returns, overstock, store ***********************, shelf pulls, store displays, or refurbished goods. Refund Policy: All sales are final. No refunds, partial refunds, returns, or exchanges will be considered unless the item has been misidentified, or product condition is incorrect. It is the bidders responsibility to understand the defined product conditions and to thoroughly read all product descriptions and notes before bidding. Sometimes, despite our best efforts, we may inadvertently misidentify or mis-condition an item. Should you discover an error in the identification or condition of the item you won, please see an associate AFTER checking out and before leaving the building so the issue can be addressed. No refunds will be issued once you have left the building. Being familiar with these terms is very important as to how the items condition is assessed. We always recommend doing a little homework online for larger purchases. Double check to see how many boxes the item should be in. That way you'll know if your item is complete or not. All of these terms are posted in every auction and must be agreed to in order to place a bid.

• Review fromMichael L

  Date: 06/27/2025

  1 star

  Michael L

  Date: 06/27/2025

  This company does things to try and get one over on people. If you don’t carefully inspect EVERYTHING, you will get robbed eventually. They label things good and you pick up junk. Things that can’t be tested still lose the refund option once you leave the building. Poor service and a money making scam. Very unprofessional!

  BidFTA

  Date: 06/30/2025

  Our goal is for everyone to have an enjoyable experience using our website and to get some great deals as well. In order to do that, you will want to familiarize yourself with our item descriptions and how items are lotted. We deal in secondary market items. Secondary market means, these could come from customer returns, overstock, shelf pulls or display/floor models.
  We state clearly in writing throughout the website, the terms and conditions and even signs in our warehouses that we do not test items, we do not assemble items, and we don’t verify part lists to confirm completeness.
  We use 5 item classifications to describe the items listed on our website:
  Brand New: Item is complete and in original packaging. Brand New items often originate from shelf pulls or overstock.
  Good Condition: Item is free of major damage or defects. The item may or may not be in the original packaging, packaging may be less than perfect, hardware may be missing, or product may have been opened previously. Minor scrapes, scuffs, chips, or dents may be present. Good Condition items often originate from customer returns, shelf pulls, overstock, or in-store display units.
  Working Condition Verified: Item has been turned on and appears to have power. This grade is typically reserved for liquidated restaurant equipment, high value electronics, or high value appliances. Working Condition Verified items often originate from customer returns, restaurant liquidations or business closings.
  As Is: Item has not been thoroughly inspected. Item could show signs of use, could be incomplete, or could have obvious damage or defects. There are no guarantees to the condition, quality, or functionality of As Is items. Although we have made our best attempt to accurately identify and describe the item, please be aware the actual item specifics such as brand, size, color, or model number may differ from the auction listing. As Is items often originate from customer returns, shelf pulls, refurbished goods, or store liquidations.
  Preview for Condition: Please visit the auction location during the designated preview times to personally inspect this item before bidding. This item could have unique specifications, patterns, or wood grains that are difficult to capture in photos. Item may have been used or have defects. Preview for Condition items often originate from restaurant liquidations, customer returns, overstock, store liquidations, shelf pulls, store displays, or refurbished goods.
  Refund Policy: All sales are final. No refunds, partial refunds, returns, or exchanges will be considered unless the item has been misidentified, or product condition is incorrect. It is the bidder’s responsibility to understand the defined product conditions and to thoroughly read all product descriptions and notes before bidding. Sometimes, despite our best efforts, we may inadvertently misidentify or mis-condition an item. Should you discover an error in the identification or condition of the item you won, please see an associate AFTER checking out and before leaving the building so the issue can be addressed. No refunds will be issued once you have left the building.
  Being familiar with these terms is very important as to how the item’s condition is assessed.
  We always recommend doing a little homework online for larger purchases. Double check to see how many boxes the item should be in. That way you'll know if your item is complete or not.
  All of these terms are posted in every auction and must be agreed to in order to place a bid.

• Review fromA. B.

  Date: 06/26/2025

  1 star

  A. B.

  Date: 06/26/2025

  SCAMMERS. FRAUD. THIEFS. STAY AWAY FROM THIS COMPANY!!
  They put item descriptions of things that aren't the actual item that you're getting! You could pay $100 for a piece of paper inside a box, but the description of the item will tell you that you're bidding on a chunk of gold and tell you it's in "GOOD CONDITION". If you don't open the box and assemble whatever it is while there in their 100° warehouse and a line a mile long, then you are SOL and they will not refund your money! They created these "testing areas" for items to be checked before leaving in order to get the refund if necessary, The testing areas are only big enough for 2 people to check their items. So if someone has 10 items to remove from boxes, and fully assemble in order to assure they're getting what they paid for, then you could be waiting in line for hours in 100°+ warehouse, with no fans set up for customers (only for employees), and they'll close at 6pm and kick you out if you haven't gotten to check your items. Then you're leaving the building with who knows what in your box, and they refuse to refund it no matter what because you left the building without fully assembling your item. It's ROBBERY! It's FRAUD! And the entire place is staffed with illegals that don't speak English.

  BidFTA

  Date: 06/30/2025

  We will not be responding to this ridiculous/racist complaint.
  If you are unable to adhere to our removal policies, we suggest you not bid with us.

  A. B.

  Date: 07/01/2025

  But you DID respond and only addressed the fact that illegals are working everywhere within your buildings, that have no idea how to communicate with your customers, so there's no way of getting help while in the warehouse.
  Instead of worrying about the fact that you guys are scammers and robbing people - you worry about the word "illegal".
  Tells enough.

• Review fromMichelle M

  Date: 06/14/2025

  1 star

  Michelle M

  Date: 06/14/2025

  Someone needs to report this place to the new for ripping many off. Their descriptions are definately not true. I bought a garbage can that was listed as new and it was bent in many places. I bought a lamp that was listed in good condition and no missing parts. I got home and it was missing a full lamp piece. I tried contacting them and it went no where. I could not look at the testing station because they were closing and this was my first time here and did not know how it worked. I went to.put a desk.together that was listed as good condition and it had broken pieces right on top. This place is a scam and just sells a bunch of junk that you can not use. I will be contacting my local news station to report this fraud. I should of read these reviews before I went to buy from here.

  BidFTA

  Date: 06/18/2025

  Our goal is for everyone to have an enjoyable experience using our website and to get some great deals as well. In order to do that, you will want to familiarize yourself with our item descriptions and how items are lotted. We deal in secondary market items. Secondary market means, these could come from customer returns, overstock, shelf pulls or display/floor models. We state clearly in writing throughout the website, the terms and conditions and even signs in our warehouses that we do not test items, we do not assemble items, and we dont verify part lists to confirm completeness.We use 5 item classifications to describe the items listed on our website: Brand New: Item is complete and in original packaging. Brand New items often originate from shelf pulls or overstock. Good Condition: Item is free of major damage or defects. The item may or may not be in the original packaging, packaging may be less than perfect, hardware may be missing, or product may have been opened previously. Minor scrapes, scuffs, chips, or dents may be present. Good Condition items often originate from customer returns, shelf pulls, overstock, or in-store display units. Working Condition Verified: Item has been turned on and appears to have power. This grade is typically reserved for liquidated restaurant equipment, high value electronics, or high value appliances. Working Condition Verified items often originate from customer returns, restaurant *********************** or business closings. As Is: Item has not been thoroughly inspected. Item could show signs of use, could be incomplete, or could have obvious damage or defects. There are no guarantees to the condition, quality, or functionality of As Is items. Although we have made our best attempt to accurately identify and describe the item, please be aware the actual item specifics such as brand, size, color, or model number may differ from the auction listing. As Is items often originate from customer returns, shelf pulls, refurbished goods, or store liquidations. Preview for Condition: Please visit the auction location during the designated preview times to personally inspect this item before bidding. This item could have unique specifications, patterns, or wood grains that are difficult to capture in photos. Item may have been used or have defects. Preview for Condition items often originate from restaurant liquidations, customer returns, overstock, store ***********************, shelf pulls, store displays, or refurbished goods. Refund Policy: All sales are final. No refunds, partial refunds, returns, or exchanges will be considered unless the item has been misidentified, or product condition is incorrect. It is the bidders responsibility to understand the defined product conditions and to thoroughly read all product descriptions and notes before bidding. Sometimes, despite our best efforts, we may inadvertently misidentify or mis-condition an item. Should you discover an error in the identification or condition of the item you won, please see an associate AFTER checking out and before leaving the building so the issue can be addressed. No refunds will be issued once you have left the building. Being familiar with these terms is very important as to how the items condition is assessed. We always recommend doing a little homework online for larger purchases. Double check to see how many boxes the item should be in. That way you'll know if your item is complete or not. All of these terms are posted in every auction and must be agreed to in order to place a bid.

• Review fromL. M.

  Date: 06/07/2025

  1 star

  L. M.

  Date: 06/07/2025

  Title: Poor Experience Wrong Item and Disrespectful Treatment I had an extremely disappointing experience at BidFTAs ******, ** location (**********************************). On June 5, 2025, I picked up an iPad Pro I won in an online auction (lot #**********). However, I was given the wrong item, apparently due to a labeling mistake by staff.When I returned the next day to explain the situation and ask for help, I was treated with disrespect and humiliation by two employees. They mocked me, laughed at me when I became emotional, and one even pretended to be the manager. Another employee suggested I should just sell it instead of helping me. I never disrespected anyone and tried to resolve the issue, obviously I get mad but never insult to anyone. Lack of empathy. Eventually, the real manager came and was more understanding, but no real solution was offered. I was told nothing could be done because I had left the building the day before even though the mistake was caused by staff.This experience left me feeling helpless and discriminated against. Im sharing this review so others are aware and so that BidFTA can hopefully improve their customer service and staff training. Mistakes happen, but customers should be treated with dignity and respect. ****** *.

  BidFTA

  Date: 06/18/2025

  Our goal is for everyone to have an enjoyable experience using our website and to get some great deals as well. In order to do that, you will want to familiarize yourself with our item descriptions and how items are lotted. We deal in secondary market items. Secondary market means, these could come from customer returns, overstock, shelf pulls or display/floor models. We state clearly in writing throughout the website, the terms and conditions and even signs in our warehouses that we do not test items, we do not assemble items, and we dont verify part lists to confirm completeness.We use 5 item classifications to describe the items listed on our website: Brand New: Item is complete and in original packaging. Brand New items often originate from shelf pulls or overstock. Good Condition: Item is free of major damage or defects. The item may or may not be in the original packaging, packaging may be less than perfect, hardware may be missing, or product may have been opened previously. Minor scrapes, scuffs, chips, or dents may be present. Good Condition items often originate from customer returns, shelf pulls, overstock, or in-store display units. Working Condition Verified: Item has been turned on and appears to have power. This grade is typically reserved for liquidated restaurant equipment, high value electronics, or high value appliances. Working Condition Verified items often originate from customer returns, restaurant *********************** or business closings. As Is: Item has not been thoroughly inspected. Item could show signs of use, could be incomplete, or could have obvious damage or defects. There are no guarantees to the condition, quality, or functionality of As Is items. Although we have made our best attempt to accurately identify and describe the item, please be aware the actual item specifics such as brand, size, color, or model number may differ from the auction listing. As Is items often originate from customer returns, shelf pulls, refurbished goods, or store liquidations. Preview for Condition: Please visit the auction location during the designated preview times to personally inspect this item before bidding. This item could have unique specifications, patterns, or wood grains that are difficult to capture in photos. Item may have been used or have defects. Preview for Condition items often originate from restaurant liquidations, customer returns, overstock, store ***********************, shelf pulls, store displays, or refurbished goods. Refund Policy: All sales are final. No refunds, partial refunds, returns, or exchanges will be considered unless the item has been misidentified, or product condition is incorrect. It is the bidders responsibility to understand the defined product conditions and to thoroughly read all product descriptions and notes before bidding. Sometimes, despite our best efforts, we may inadvertently misidentify or mis-condition an item. Should you discover an error in the identification or condition of the item you won, please see an associate AFTER checking out and before leaving the building so the issue can be addressed. No refunds will be issued once you have left the building. Being familiar with these terms is very important as to how the items condition is assessed. We always recommend doing a little homework online for larger purchases. Double check to see how many boxes the item should be in. That way you'll know if your item is complete or not. All of these terms are posted in every auction and must be agreed to in order to place a bid.

  L. M.

  Date: 06/19/2025

  Its not about item condition all its about some employees with bad attitudes, lazy people that mislabeling products, ITS NOT ABOUT CONDITION OF ITEM!!! People are not doing their job! People treating costumer like criminals, MISTAKES HAPPENS BUT COSTUMERS DESERVE RESPECT!! You're missing the point and not accepting your guilt for hiring lazy people who don't want to do their jobs properly. EMPLOYEES ARE TREATING SO BAD YOUR COSTUMERS! I don't think you haven't seen all the comments on ****** about ALL the bad experiences at that location. They're just looking the other way and pretending they don't see anything. We're customers, no matter how small or large the place is. WE ARE CUSTOMERS WHO PAY WITH MONEY. Hard-earned money.

• Review fromAngie H

  Date: 06/06/2025

  1 star

  Angie H

  Date: 06/06/2025

  The majority of the employees at the School Road warehouse in Cincinnati are rude and I have had missing items multiple times. The manager tries to rectify the issues, but the employees are trash. I also purchased an item for a church event at the Seymour and it was missing. I reported it to the lady and she showed me on her **** that she submitted it. She did not actually list it as missing and when I emailed the company regarding it, they blamed me. They don’t care how their employees treat the customers and the employees know that they will not be any repercussions for their actions. The Amelia and Broadwell locations are great. Something needs to be done about this company and how they handle their business!

  BidFTA

  Date: 06/10/2025

  Please accept our sincerest apologies for the recent experience you had at BidFTA Online Auctions. It is clear that we did not meet your expectations, and for that, we are truly sorry. It deeply concerns us to hear that we fell short of delivering the level of service you rightfully expected from us. We understand the frustration and disappointment this may have caused you, and we take full responsibility for the lapse in our standards. Please know that we are taking immediate steps to address the issues you encountered to prevent similar situations from occurring in the future. Your feedback is invaluable to us, and we are committed to using it constructively to improve our processes and service quality.

• Review fromAdrian Felipe B

  Date: 06/05/2025

  1 star

  Adrian Felipe B

  Date: 06/05/2025

  This business needs close they are ripping people off listing item that are not even there and later don't want to refund the people

  BidFTA

  Date: 06/10/2025

  Our goal is for everyone to have an enjoyable experience using our website and to get some great deals as well. In order to do that, you will want to familiarize yourself with our item descriptions and how items are lotted. We deal in secondary market items. Secondary market means, these could come from customer returns, overstock, shelf pulls or display/floor models. We state clearly in writing throughout the website, the terms and conditions and even signs in our warehouses that we do not test items, we do not assemble items, and we dont verify part lists to confirm completeness.We use 5 item classifications to describe the items listed on our website: Brand New: Item is complete and in original packaging. Brand New items often originate from shelf pulls or overstock. Good Condition: Item is free of major damage or defects. The item may or may not be in the original packaging, packaging may be less than perfect, hardware may be missing, or product may have been opened previously. Minor scrapes, scuffs, chips, or dents may be present. Good Condition items often originate from customer returns, shelf pulls, overstock, or in-store display units. Working Condition Verified: Item has been turned on and appears to have power. This grade is typically reserved for liquidated restaurant equipment, high value electronics, or high value appliances. Working Condition Verified items often originate from customer returns, restaurant *********************** or business closings. As Is: Item has not been thoroughly inspected. Item could show signs of use, could be incomplete, or could have obvious damage or defects. There are no guarantees to the condition, quality, or functionality of As Is items. Although we have made our best attempt to accurately identify and describe the item, please be aware the actual item specifics such as brand, size, color, or model number may differ from the auction listing. As Is items often originate from customer returns, shelf pulls, refurbished goods, or store liquidations. Preview for Condition: Please visit the auction location during the designated preview times to personally inspect this item before bidding. This item could have unique specifications, patterns, or wood grains that are difficult to capture in photos. Item may have been used or have defects. Preview for Condition items often originate from restaurant liquidations, customer returns, overstock, store ***********************, shelf pulls, store displays, or refurbished goods. Refund Policy: All sales are final. No refunds, partial refunds, returns, or exchanges will be considered unless the item has been misidentified, or product condition is incorrect. It is the bidders responsibility to understand the defined product conditions and to thoroughly read all product descriptions and notes before bidding. Sometimes, despite our best efforts, we may inadvertently misidentify or mis-condition an item. Should you discover an error in the identification or condition of the item you won, please see an associate AFTER checking out and before leaving the building so the issue can be addressed. No refunds will be issued once you have left the building. Being familiar with these terms is very important as to how the items condition is assessed. We always recommend doing a little homework online for larger purchases. Double check to see how many boxes the item should be in. That way you'll know if your item is complete or not. All of these terms are posted in every auction and must be agreed to in order to place a bid.