Reviews
This profile includes reviews for Paycor, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 171 Customer Reviews
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Review fromDanny B
Date: 09/02/2022
1 starDanny B
Date: 09/02/2022
Zero customer service, long wait times on the phone only to be told that they could help me with my issue that it was another department. After filing the issue with whatever department that was never available I was told someone would reach out to me to resolve the issue. No one ever called. I called again asking why am I being charged the extra fees for the information missing on my account which I had already given them. lol nice again they cant help, and I cant be transferred over to the department so they had to file another complaint within there system. No one called again, my next bill I was continued to be charged the extra fees. I called back and told them to cancel my service immediately. They then told me they couldnt cancel my service over the phone its not there department. I said transfer me to that department, well I cant, then I told them I wasnt getting off the phone until my services was canceled. She took my information to cancel my service. Next minth, I get a bill again, same extra fees added on. Another month and I finally receive a email showing that my service had been cancelled, instead of them paying my taxes on my employ for the third quarter like they were suppose to, they took the tax money, took out all the money for the continued service that was never cancelled and then told me it was my responsibility to pay those taxes, they also told me they are not sending out w-2s on my behalf even though thats what I was paying them for. So they took there money from my tax money that was paid for my employee and put the burden back on me. Terrible terrible terrible company. Do not trust this company. They will steal your money and then ***** you
Paycor, Inc.
Date: 09/07/2022
Hello *****, we apologize for your experience and understand our team has worked with your organization regarding your concerns, and issue has been resolved. We are continuing to make optimizations to our service model and invest in our customer experience to ensure we are consistently delivering the highest level of customer service. If you have any additional questions, please reach out to us at ****************************************************
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