Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Trucking Transportation Brokers

Total Quality Logistics, LLC

Headquarters

Reviews

This profile includes reviews for Total Quality Logistics, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Total Quality Logistics, LLC has 58 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 98 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJo C

      Date: 04/10/2023

      1 star

      Jo C

      Date: 04/10/2023

      TQL *****!!!! DO NOT USE THEM!!!!
      -10,000,000 stars if possible.
      They are completely unreliable to provide any decent service, they constantly call to harass you, and will not stop calling even after you've told them to on multiple occasions...they're even calling from other TQL offices 2,000 miles away to harass us.
      These people need shut down immediately for being worthless ********!!!!

      Total Quality Logistics, LLC

      Date: 05/16/2023

      Hi **, the below contact information has been placed on our Do Not Contact list. If you have additional phone numbers or emails you would like added, please send them to *************************************.


      - ************

      - ************

      - ************

      - ******************

      - ***************

      - *****************

      - ****************

    • Review fromJ L

      Date: 03/21/2023

      1 star

      J L

      Date: 03/21/2023

      I have never used this company and never will. They will not stop calling and harassing me. Every week they just have a new person start the cycle of harassment again. I wouldn't use them if they were the last carrier on Earth. Absolutely obnoxious and tone deaf.

      Total Quality Logistics, LLC

      Date: 03/30/2023

      Hi ******, the below contact information has been placed on our Do Not Contact list. If you have additional phone numbers or emails you would like added, please send them to *************************************** ************ - ************ - *************************** ************************** ************************ ***************************** *********************** *****************************
    • Review fromPascal F

      Date: 03/16/2023

      1 star

      Pascal F

      Date: 03/16/2023

      Good thing our phone system can block calls from these clowns. If you have time, call (Cincinatti area code) ******** and give them hell. Small wonder they can stay in business if they have to pay people to harass potential clients.

      Total Quality Logistics, LLC

      Date: 03/30/2023

      Hi ******, the below contact information has been placed on our Do Not Contact list. If you have additional phone numbers or emails you would like added, please send them to *************************************** ************
    • Review fromMichael P

      Date: 03/15/2023

      1 star
      Just like all the reviews, they SPAM you with calls like crazy even after we ask them no to call us as we do not need their service.
    • Review fromStark I

      Date: 03/10/2023

      1 star

      Stark I

      Date: 03/10/2023

      WORST EVER----HARASSMENT AT IT'S FINEST
      TQL is the worst. Their calls are nonstop and if they say they put you on a do not call list, THEY ARE LYING! They will continue to call. Over and over and over. Multiple times a day. They will never stop. Because they suck so bad at a simple task
      -200 STARS IF POSSIBLE

      Total Quality Logistics, LLC

      Date: 03/30/2023

      Hello, the below contact information has been placed on our Do Not Contact list. If you have additional phone numbers or emails you would like added, please send them to *************************************** ************ - *********************************
    • Review fromManju K

      Date: 01/27/2023

      1 star

      Manju K

      Date: 01/27/2023

      This is a business which works well for a couple of months and then start hitting you with overcharges and will NOT correct the bills as per the quotes. WORST company to work with! They harass you even if their billing is wrong. Review makes you put a Star rating otherwise they don't deserve even a single star.

      Total Quality Logistics, LLC

      Date: 03/29/2023

      Hello Manju, will you please send us more information to ************************************* regarding this matter so we can investigate further?
    • Review fromTina P

      Date: 01/24/2023

      1 star

      Tina P

      Date: 01/24/2023

      TQL is the worst. Their calls are nonstop and if they say they put you on a do not call list, THEY ARE LYING! They will continue to call. Over and over and over. Multiple times a day. They will never stop. Because they suck so bad.

      Total Quality Logistics, LLC

      Date: 01/25/2023

      Hi ****, the below contact information has been placed on our Do Not Contact list. If you have additional phone numbers or emails you would like added, please send them to *************************************** ************ - ************ - ************ - ****************************** **************************** *************************
    • Review fromHeidi W

      Date: 01/24/2023

      1 star

      Heidi W

      Date: 01/24/2023

      Same as the other complaints. they call our business 2-3x a week, even after we've told them repeatedly we do not need their services. At this point, if we ever did need such services, we'd for sure avoid using this company due to the harassment. Even when we actually answer and tell them no, they try to keep us on the phone using "what if" scenarios and such. STOP CALLING!!

      Total Quality Logistics, LLC

      Date: 01/25/2023

      Hi *****, the below contact information has been placed on our Do Not Contact list. If you have additional phone numbers or emails you would like added, please send them to *************************************** ************ - ************
    • Review fromRachel P

      Date: 01/13/2023

      1 star

      Rachel P

      Date: 01/13/2023

      We as a business have told them to remove us from their calling list multiple times. We have sent e-mails stating the same. We are a business that is NOT onboarding any new carriers, nor will we do business in the future with TQL, The constant harassment of phone calls, has become an issue, yet no one at TQL cares. Hoping that someone sees this and stops the calls and e-mails.

      Total Quality Logistics, LLC

      Date: 02/13/2023

      Hi ******, the below contact information has been placed on our Do Not Contact list. If you have additional phone numbers or emails you would like added, please send them to *************************************** ************ - ************ - ***************** - *******************
    • Review fromray n

      Date: 01/11/2023

      1 star

      ray n

      Date: 01/11/2023

      the most harrasive company ever!!! Does not stop calling even after years of stating not interested and not answering or responding.

      Total Quality Logistics, LLC

      Date: 01/25/2023

      Hi ***, the below contact information has been placed on our Do Not Contact list. If you have additional phone numbers or emails you would like added, please send them to [email protected].************************** *************************** ********************* ******************** ************************** ******************** ****************** ********************* ********************** ************ ************ ************ ************ ************ ************

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.