Reviews

This profile includes reviews for The NRP Group LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  The NRP Group LLC

  1228 Euclid Ave Fl 4 Cleveland, OH 44115-1834

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  The NRP Group LLC

  5115 Broadway Avenue Newburgh Heights, OH 44127

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  The NRP Group LLC

  2000 Denison Avenue Cleveland, OH 44109

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  The NRP Group LLC

  2605 N. Bend Road Ashtabula, OH 44004

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  The NRP Group LLC

  5309 Transportation Blvd Cleveland, OH 44125-5333

Review Details

• Review fromLesley S

  Date: 05/31/2024

  1 star
  NRP Management Group at Via Sana Apt had no security no grass for the tenants in townhomes their no such learning center Erica Haize this property manager tells Bogus lies Reverse stories lot if family members here she expose my business I had a hard time getting in this place discrimination gave my apt away #*** *ike i was crazy and put me in #*** the Regional Manager is Very Disrespectful very filthy here windows the back door not repair everything is about money the community room close at 5pm since last year of March 1 2023 TV doesn't work Erica ***** the property manager stated i dont have time to watch you guys and babysit the phone is pretty disturbing the property manager use Stephanie ********** to do things for Gifts cards to lie and she's a tenant and to Close to the Sparks family here who all related bad crimen background I was told to BECARFUL around this Erica Haize everything I said a Homeowner she's not to be trusted I mean her lying games needs to be evaluated NRP Management Group i never met don't answer phones lines this 1 844 number like and answer service never seen any of these people and allowing Erica ***** to be this so call property manager she's never here the office door is locked all day you don't know if she here or not you call no answer she involves maintenance man in other people business i don't trust him non of them This place is not the truth itd all about money

• Review fromMike M

  Date: 05/13/2024

  1 star
  The Sinclair in Columbus Ohio is hideous. The lady trAshley is a cold piece of work. You ever encounter a drive thru worker who is nasty at the window? This is her with her Willie Lynch attitude towards people of color. They haven't caught her hate and racist rhetoric. Told a person of color she could pass for white. Who says that to a subordinate worker? Plenty slave owners female and male took advantage of kidnapped Africans so that black spouse means nothing.

• Review fromMablen W

  Date: 02/09/2024

  1 star
  At this point I’d rather not leave a review for Stone Gates metals, Appartment, Lebanon Indiana because I was discriminated by the property management guy and I’m trying to take it further because he’s trying to put me out. He said I have to go within 30 days and I haven’t done anything I don’t understand why I have to leave and I just moved here.

• Review fromPhadra D

  Date: 01/23/2024

  1 star
  I moved into the Bridge at Loyola on 12/29/23. At first everything was ok. Then as time went on I was being harassed by not only management but a couple of the tenants as well. The office there was telling me that several people were filing complaints against me without any proof which were all lies. I have proof and witnesses as to my character and the type of person I am. They received a payment for me from the Texas utility assistance program which was never applied to my account. Then went on to tell me because of my conduct my lease couldn't be renewed I am on the section 8 housing program and because of the false accusations and lies that were being told could have resulted in the loss of my voucher. I had to find somewhere else to move to. There was never a meeting or anything to try to come to a resolution in this matter. I also have Emails from the manager Daniel Soto indicating that there was nothing that could be done to resolve the problem and that he had spoken with the properties higher ups and their attorneys stating that I had to move and the choice not to renew my lease was on them he also started that there were complaints from all employees that are employed at this time at the property Bridge at Loyola. The stress of me having to pack up everything and moved weighed very heavy on me resulting in migraine headache's and a little weight loss. Something has to be done about the management of this property. It was a total nightmare to wake up and find out almost every day that the same person which he never told me who it was or what the complaints were was in that office every time making false complaints. They spent so much time trying to watch me that they couldn't see what was really going on over there.

• Review fromKayla F

  Date: 12/20/2023

  1 star
  I moved into the Woodmonts at the end of September and upon moving in there was roach feeces in all cabinets, on all pipes in the cabinets, and in all window seals. I constantly bombed and requested for pest control to come and they have only came twice since I’ve moved here. I communicated my disgust via email with the leading consultant (Y) who moved me into the unit. She never responded. I then went into office where the assistant manager (SJ)and another leasing consultant(CS) was able to speak with the manager who then stated “the cleaners didn’t properly clean” and proceeded to call them back to clean up the roach feeces. I have put in several maintenance request for hot water heater knocking, leaks, floods, ac not working and there was nothing done. Now there are rats in the unit. I have sent emails and contacted code compliance and nothing has been done. There was a total of 6 that was caught on sticky paper and then just recently there was 2 in the master bedroom that have not been caught. My son and I have not been home in about 2 weeks due to the infestation of rats that’s in the unit. The ac had been out for going on 3 months and nothing has been done. The maintenance man (K) came Friday with every work order I have ever put in, but I had already repaired what needed to be fixed minus the ac not not working. He then stated that “this units wasn’t supposed to be rented to anyone, it had a x by it” then proceed to take a picture of the flooring coming up and stated”he will contact the office and let them know about the trip hazard and for me to stay on top of them”. I have done more than my part and then for meeting to be conducted with the office staff and me to be blamed for the filth and unprofessionalism that was displayed by the maintenance staff on the make ready of the unit is ridiculous. I have contacted corporate and am steady going day after day and the manager (TGaffney) doesn’t have the decency to step out of her office and speak with me.

• Review fromEllen I

  Date: 12/11/2023

  1 star
  In February 2023, I moved to *** *****, seeking a peaceful environment crucial for managing my Complex PTSD. Initially, it seemed ideal, but this quickly changed, turning into a source of constant distress.
  By March, new upstairs neighbors moved in and began causing significant noise disturbance, violating ******* County’s noise ordinance at all hours. This included loud stomping and running, leading to visible structural damage like exposed ceiling beams and cracks. The impact on my sleep was profound, and our pets developed severe anxiety due to the constant noise.
  Repeated complaints to the management, starting with a verbal notice before May 12, an email on May 19, and a face-to-face meeting on May 20, yielded no resolution. Their inaction worsened my C-PTSD symptoms, contributing to my decision to skip a university semester.
  By September 2023, the situation necessitated police involvement. The police confirmed the excessive noise and issued a verbal warning to the neighbors. They noted the neighbor’s teenage daughter, which would explain the noise patterns as it seems she is often left unsupervised.
  Facing unhelpful management and unlivable conditions, I sought legal advice. Neither of the alternative units offered by the property were suitable and they kept giving us inequitable solutions. Eventually, with legal guidance and detailed documentation of the issues, I terminated my lease without penalties.
  Additional issues at *** ***** included a disturbing homicide on the premises, malfunctioning mail lockers, an inattentive concierge, and parking violations. The property’s portrayal as a luxury residence was misleading, and they seemingly suppressed negative reviews on Google.
  My experience at *** ***** serves as a cautionary of how management negligence can severely impact residents’ quality of life. Given the high rent and failed promises of peaceful living, I strongly advise against choosing *** ***** for your home.

• Review fromThomas H

  Date: 11/30/2023

  1 star
  As of now laura ***** hasn't been any better than the rest it seems like everyone yall hire just sits in the office laughing and joking around there is plenty to be done here at this complex on ****** ** there's a list of lease breakers there's a outrageous amount of dogs unleashed huge big and small we as a community feel if you have a position on up to the title there's crowds hanging out smoking weed football playing by the vehicles hitting people's cars with the ball this apt complex has really ran dn it looks like trash it's over took by one's that neglect there way of living un supervised kids running hiding by cars all over I'm not knocking Mrs ***** but iam saying you came in with high talk an a outlook of how you were gonna clean this place up and so far that's yet to happen an why even have maintenance all the walks are dirty trash here and there they just ride around when not hanging in the office this place needs a true leadership to get it back livable.we here at ****** ****** **** ****** **** ask if a higher power are inspector can come an look around for themselves and see thank you

• Review fromChelsea A

  Date: 11/15/2023

  1 star
  The apartments are nice it's what brings people in. But when ur in one it's horrible, somehow compaints gets back to the people u complained about it's created a hostile living environment. You have to record everywhere u go in here even what managment says cause they like to switch up words. They need to add something about late night noise into the lease you can't let ur children play on the playground there was a needle sticking out of the mulch. You have to buy so many room fresheners due to people smoking in their apartments and it comes into ur apartment people drop and dump things off the balcony so you can't have anything on your own balcony because your stuff will get ruined. The offices only way to try and fix something is oh call the police... guess what we have 4 times they didn't do anything they told us it was up to the office to do something about it. But they won't can't even move because the prices of living is expensive but they sure do want u to unsign ur lease when it comes to something they can't handle you go to the office about something and they just reply with "uhuh, oh okay, well file a complaint it's a paper trail" um guys you've had a paper trail for 6 months do something about it and, stop telling them who made the compaints because my family sure is tired of being scared where they live. My temporary plate was stolen off of my vehicle there was a railroad spike put into my tire we had dog poop smeared on our door and door mat. we had to get a door bell camera kids have thrown stuff at our windows the office is letting us get harassed and won't do anything about it.

• Review fromBenita R

  Date: 10/18/2023

  1 star
  I started process in May of 2020 porting in with my section 8 Vouchers I was discriminated and told my application was denied I end up renting two extended stays for almost 45 days waiting on approval when I was approved I was harassed by the same individual that prolonged my application process I spent 2000 or more in extended stay waiting on approval I experienced violence and shoot outs in and on the property trash and dog poop everywhere broken elevator no washer or dryer but was paying and advertised in brochure never utilized or provided due to me reporting and failing inspection of elevator the company applied fraudulent credit reporting of damages and non payment of rent I too received false eviction notices on my door and to my son of 11 yr old I was on housing and paid no rent all this during covit and with caring for my disabled daughter and 5 other children the false accusations have prevented me to rent from others because I have a 4000 dollar balance on my credit done out of spite I filed complaints with housing ,fair housing and NRP Group my family has ported to Georgia i have been denied twice for renting i will eventually become homeless with my children and loose my voucher if this false report isn't removed from my name I'm seeking compensation and dismissal of the fees on my report as well reimbursement of application fees no one of authority or concern has contacted me and through the entities that i have utilized to advocate for me are being ignored ir overlooked with responses of non negotiable responses or no response they also charged me rent for July ,August, Sept I was in another unit and housing agency in August and September rent was paid for July from housing

• Review fromMaria M

  Date: 10/11/2023

  1 star

  Maria M

  Date: 10/11/2023

  Bullhorn every morning at 8am whilst seniors drink coffee outside and play bingo extremely annoying no security at all and no enforcement of rules lots of family squatters for example and paper thin walls

  The NRP Group LLC

  Date: 06/12/2025

  Bullhorn every morning at 8am whilst seniors drink coffee outside and play bingo extremely annoying no security at all and no enforcement of rules lots of family squatters for example and paper thin walls. To better understand and address your concerns, could you please specify which property or community you’re referring to? That will help ensure your feedback is directed appropriately.