Complaints
This profile includes complaints for The Huntington National Bank's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 1,050 total complaints in the last 3 years.
- 336 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:12/10/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I opened a business account for ****** *************** and after opening I presented a check I received from ******* and the teller told me it was fradulent just looking at it. I asked for manager but was told there was t one and they took the check and rudely kicked me out and closed my account. It took awhile but I got a letter stating that the check was not fradulent and its signed. A branch manager on linden rd flint mi told me I needed a letter stating it wasnt a fradulent check from ******* to clear my name and get my account back from the main office. I provided the letter and asked manager to email me with update. Today 12/10/24 I went to the ********* branch to see about my wrongfully closed account and if they received my letter. She then told me they still wouldnt reinstate my account or let me have account which is wrong because I cleared there error for wrongfully closing and profiling me and my account
Business Response
Date: 12/11/2024
The Huntington National Bank
Customer Advocacy Team ******
******* 1558
********,**** 43216
December 11, 2024
BETTER BUSINESS BUREAU
1169 DUBLIN RD.
******** OH 43215
Re:BBB Case #: 22669404
Huntington Case #: 01792713
Dear ********* **********:
Thank you for contacting The Huntington National Bank (Huntington). We are writing in response to the complaint you forwarded to us regarding ****** *********, which we received on December 11, 2024, for review.
Please accept this correspondence as our confirmation that we have received the expressed concerns forwarded by your office. We thank you for making us aware of this matter. Please be assured that we will contact our customer promptly to acknowledge the complaint, and upon completion of our review, will provide our response directly to our customer by telephone and/or written communication.
If you have any questions, or need further assistance, youre welcome to contact us at your first convenience.
Sincerely,
The Customer Advocacy Team
**********************Customer Answer
Date: 12/11/2024
[If you do not say why you are rejecting the company's response, BBB must close your complaint.]
Complaint: 22669404
I am rejecting this response because: They are lying. The sent a email this morning at 10:43am from **** Vice President saying he had been calling me and I have no record of it. I called him and got voice machine for *******. I told them I would rather communicate via email. I have tooken the extra steps with BBB to resolve this because they told me 12/10/24 that I couldnt have an account when my account should have never been closed and I cleared. I just received a call from ******* at 2:00pm 12/11/24 and he disregarded speaking because he said I was recording call I then told him I emailed him to communicate via email . I never broke Huntington agreement terms or policies so I should still have an account
Regards,
****** *********Customer Answer
Date: 12/11/2024
*** SMOKEYY <*****************************>
Attachments
1:36 PM (1 hour ago)
to disputeresolution
MY ACCOUNT SHOULD HAVE NEVER BEEN CLOSED DUE TO CHECK. HUNTINGTON BANK ASKED FOR WRITTEN LETTER FROM PAYCHEX SIGNED SAYING CHECK WAS LEGIT AND I PRESENTED THEM WITH IT SO MY ACCOUNT SHOULD BE CLEARED AND ***** CLOSED. IM STILL LEGALLY IN AGREEMENT BECAUSE THEY NEVER SENT LETTER FOR CLOSING. THEY JUST TOLD ME AT BRANCH I OPENED ACCOUNT MY ACCOUNT WOUKD BE CLOSED ABD SBA LOAN THROWN OUT. I NEVER WENT AGAINST AGREEMENT I WAS ACCUSED OF FRAUD AND TOOK NECESSARY SREPS TO CLEAR TGE SITUATION. **** **** TOLD ME 12/10/24 AT ********* BRANCH IN ***** MI THAT I STILL COULD NOT HAVE ACCOUNT AND THAT ******************** DUDNT WANT TO DO BUSINESS WITH ME WHICH I THINK IS RUDE UNFAIR AND PREJUDICE.
Sent from my iPhoneInitial Complaint
Date:12/10/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I put my husbands business check from progressive and my account November 8, 2024 they had us bring his LLC his EIN # and his ID and we also took business card to the bank, and we signed a release form for the bank to release the funds. They are still holding the funds saying that I need to go to the bank to sign a release form. We filled out release form at two different banks and were still going back-and-forth with them to get this money. Huntington even told us to have progressive to put a stop payment on the check and for them to issue us another check progressive proceeded to do this but they said they couldnt put a stop payment on the check because the check was already cashed then they told us to go open a business account and they would release the funds before we could get to the bank. They called us and told us were not gonna release the funds even if you open up a business account, they told us to have ******** to pull the funds back from Huntington that is where the check was written from when we spoke with the manager at ********, they said that they do not do that and Huntington Know that they do not do that because they already cashed the check. And every time I call customer service at ********************** they telling me to go back to my bank in the bank, saying that the customer service had not told them to do anything yet. The insurance company that issued us the check which is progressive is in contact with the Manager at the bank that I bank at and he is trying to get the funds back at no prevail just like we are getting the runaround. and just to let you know there was two EIN numbers because we paid $299 for the first one in the bank told us that we should get our EIN number For free so we called the company that charged ****** 299 to get a refund and we applied for a new number that we received for free. And this also happened at the branch on 260th and Euclid In the branch at 185th In *********, so I didnt see neither one of those branches.Customer Answer
Date: 12/11/2024
This is still about my account at ********************** I was looking at my account today 12/11/2024 and now the bank has my account overdrawn with the amount of the check that I have been trying to get them to take the hold off of since Nov 8th 2024 for ******* the check that I received from progressive insurance. And I have asked them if you are not going to release my funds send the check back to progressive insurance so they can cut me another check and progressive insurance tried putting a stop payment on the check but they couldnt because Huntington bank has cashed the check and is just holding the funds. I uploaded documents on my first claim.Business Response
Date: 12/16/2024
The Huntington National Bank
Customer Advocacy Team ******
P.O. Box 1558
********, **** 43216
3/29/2022
BETTER BUSINESS BUREAU
***************
******** OH 43215
Re: BBB Case #: 22667775
Huntington Case #: 01792524
Dear ********* **********:
Thank you for contacting The Huntington National Bank (Huntington). We are writing in response to the complaint you forwarded to us regarding ******* ******, which we received on December 11, 2022, for review.
Please accept this correspondence as our confirmation that we have received the expressed concerns forwarded by your office. We thank you for making us aware of this matter. Please be assured that we will contact ******* ****** promptly to acknowledge the complaint, and upon completion of our review, will provide our response directly to ******* ****** by telephone and/or written communication.
If you have any questions, or need further assistance,youre welcome to contact us at your first convenience.
Sincerely,
The Customer Advocacy Team
********************************************* BankInitial Complaint
Date:12/09/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Fraudulent charges on my bank account. Grand total of ***** dollars bank is saying that the charges aren't Fraudulent that they decided that I ok them. This is been going on for 2 weeks now and I've gotten nowhere with them they allowed my account to go *****.00 in the whole no text messages or e-mails letting me know my account was negative. The charges started on Nov 26 and I went to branch on Nov 29 to cancel my card and dispute charges.Business Response
Date: 12/10/2024
The Huntington National Bank
Customer Advocacy Team ******
P.O. Box 1558
********************
December 10, 2024
BETTER BUSINESS BUREAU
********************************************************************
Re: BBB Case #: 22663079
Huntington Case #: 01791755
Dear ********* **********:
Thank you for contacting The Huntington National Bank (Huntington). We are writing in response to the complaint you forwarded to us regarding ******* *******, which we received on December 10, 2024, for review.
Please accept this correspondence as our confirmation that we have received the expressed concerns forwarded by your office. We thank you for making us aware of this matter. Please be assured that we will contact our customer promptly to acknowledge the complaint, and upon completion of our review, will provide our response directly to our customer by telephone and/or written communication.
If you have any questions, or need further assistance, youre welcome to contact us at your first convenience.
Sincerely,
The Customer Advocacy Response Team
**********************Initial Complaint
Date:12/06/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Hi opened a promotional account at this branch. When I went to the branch I went in and open the account with a promotional account. However, when the time came to get the promotional they decided not to offer. According to them, the code was not put in the system in timely matter. Even though, in front of my eyes the banker put in the code the bank is not willing to offer $600 in promotional even though I met the requirements.
I had file customer service claims and everything and no one is getting back to me. I tried to go to bank and talk with manager. Manager is unresponsive and unwilling to help. I dont think doing business with this bank is worth my time and while. They trick people into opening accounts with big dollar amounts and dont want to pay when they are supposed to and blame us that we cant do anything.
Im hoping to get a resolution fast if getting my $600 or be able to file a complaint showing I did nothing wrong and the bank is just trying to keep $600 for a middle class individual. Thank you
Customer Answer
Date: 12/06/2024
*** ***** <********************************>
1:34 PM (1 hour ago)
to disputeresolution
Hello,
I want ************* to send me documentation of what is wrong and why it is my fault. They can see it from their records when email to my account was send for promo, where I opened the account and all my attempts.
However, they just want to ignore and say your request is not accpeted without sending a documentation or paperwork becasue I beleive they know they are wrongBusiness Response
Date: 12/09/2024
The Huntington National Bank
Customer Advocacy Response Team ******
P.O. Box 1558
********************
December 9, 2024
Better Business Bureau
**************************************************************
Re: BBB Case #: 22649846
Huntington Case #: 01745655
Dear ********* **********:
Thank you for contacting The Huntington National Bank (Huntington). We are writing in response to the complaint you forwarded to us regarding *** *****, which we received on December 9, 2024, for review.
Please accept this correspondence as our confirmation that we have received the expressed concerns forwarded by your office. We thank you for making us aware of this matter. Please be assured that we will contact *** ***** promptly to acknowledge the complaint, and upon completion of our review, will provide our response directly to *** ***** by telephone and/or written communication.
If you have any questions, or need further assistance, youre welcome to contact us at your first convenience.
Sincerely,
The Customer Advocacy Response Team
**********************Initial Complaint
Date:12/05/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am trying to get a payoff statement from Huntington Bank for a car loan. They said it would take 24 to 48 hours because the loan was a partial chargeoff. Because of the loan status I am told that they can't provide the payout information like they would for any other loan. I think it is discriminatory and they are going to cause me to not be able to sell the vehicle. I am assuming that the status is due to the fact that the vehicle was repossessed two years ago. When I found this out, I paid all of the past due charges and have made sure that the loan is current. Now, when we are trying to sell the vehicle, we can't get a payoff statement and no one can tell my why it takes so long, what a partial charge off means, or when the statement will be sent to the dealership. I also think this is fraudulent because we are paying additional interest on the loan because the payoff statement is delayed.Business Response
Date: 12/05/2024
****************
Thank you for contacting The Huntington National Bank (Huntington). We are writing in response
to the complaint you forwarded to us regarding ***** ****** which we received on December 5, 2024, for
review.
Please accept this correspondence as our confirmation that we have received the expressed concerns
forwarded by your office. We thank you for making us aware of this matter. Please be assured that we will
contact our customer promptly to acknowledge the complaint, and upon completion of our review, will
provide our response directly to our customer by telephone and/or written communication.
If you have any questions, or need further assistance, you’re welcome to contact us at your first
convenience.
Sincerely,
The Customer Advocacy Team
Huntington National BankCustomer Answer
Date: 12/05/2024
I am assuming the response is the letter that I received from the email addres* **************************** This letter does not include the vin# which needs to be on the letter in order for the dealership to accept it. I called the phone number on the letter and they are saying it could be another 2 days in order to get the revision. I have been transferred all over and spent hours on the phone at this point which is absolutely unacceptable. I need a new letter with the vin# and it also needs to be sent to the dealership as originally requested to email ************************ and my email address ***********************
Regards,
***** ******Initial Complaint
Date:12/02/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On November 27 2024 I contacted Huntington Bank to get the payoff amount on my auto loan. I spoke with an agent that gave me the amount of *******. I asked the agent severe times if this amount included the interest rate since I was making that payment today before 8pm ET. I was told yes and was also advised that I would receive a letter from Huntington Bank on congratulating me and title within 7-10 days. I checked my auto loan account on 11/29/24 and noticed an additional ******* was added and that there was a current payment of .75 due 2/28/25. I called Huntington Bank and spoke with an agent that informed me that the ******* was the remaining balance for GAP INSURANCE. I told the agent that GAP INSURANCE WAS CANCELED and credit was applied to my loan in July. The agent informed me that after speaking with a supervisor and "researching" it was an error and that the system did not recognize that payment as a payoff and to disregard that a supervisor was making the correction and once it cycles through the system (over the weekend)it will show zero balance. I checked my loan this morning (12/2/2024) and it is still showing the additional ******* and now a payment of 1.50 due 2/28/2025 so I called Huntington Bank and spoke with another agent that told me I didn't pay the correct amount even though an agent gave me the payoff amount on 11/27/2024.I requested to speak with a supervisor that informed me the 1.50 was interest, I disagree with this statement because I done my part by contacting a Huntington Bank agent to get a physical payoff amount for 11/27/24 and made the payment on 11/27/24 before 8 pm ET (by their guidelines stated online) My payment was accepted and posted with effective date of 11/27/24. Additional ******* was added (gap insurance that was canceled in july) and interest is being applied on that balance. I again was told by a supervisor that she had zero out the balance and it will need to cycle through the system (tonight on 12/2/24)Business Response
Date: 12/03/2024
The Huntington National Bank
Customer Advocacy Team ******
P.O. Box 1558
********************
December 3, 2024
BETTER BUSINESS BUREAU
**************************************************************
Re: BBB Case #: 22625991
Huntington Case #: 01785706
Dear ********* **********:
Thank you for contacting The Huntington National Bank (Huntington). We are writing in response to the complaint you forwarded to us regarding ****** *****, which we received on December ****** for review.
Please accept this correspondence as our confirmation that we have received the expressed concerns forwarded by your office. We thank you for making us aware of this matter. Please be assured that we will contact our customer promptly to acknowledge the complaint, and upon completion of our review, will provide our response directly to our customer by telephone and/or written communication.
If you have any questions, or need further assistance, youre welcome to contact us at your first convenience.
Sincerely,
The Customer Advocacy Response Team
********************************************* BankInitial Complaint
Date:11/27/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Hi, I've been paying on my 2014 ***** impala for 6 years and when the day came to make my final payment, it wasnt being withdrawn from my bank account like every other payment so I called Huntington National Bank which I pay my payments to and they told me "you may not remember this but the final payment wont be automatically deducted from your bank account because it might be a different amount" I didnt find this out until the late fees started kicking in about 5 or 10 days after my due date which was nov 3rd. She expected me to remember that from 6 years ago when I bought the car, they need to send out a letter or something weeks in advance to remind people about it, she even said "you're the third ****** today to call about that" well then DO something about it. Everyday I'm accruing interest on that loan until I can get it paid off and been trying to make the payment over the phone through my bank account and they keep telling me my bank is declining the payment because my account number is wrong and this and that, it's been a real headache. I would like to get some of the interest they been charging me back or something because they should have told me the last payment wont come out automatically, way in advance. My payments were $241 a month and right now my final payment is $327.34. I think they are giving me the runaround just to rip me off. Please help. Thanks.Business Response
Date: 12/03/2024
The Huntington National Bank
Customer Advocacy Team ******
******* 1558
********,**** 43216
December 3, 2024
BETTER BUSINESS BUREAU
1169 DUBLIN RD.
******** OH 43215
Re:BBB Case #: 22614111
Huntington Case #: 01785697
Dear ********* **********:
Thank you for contacting The Huntington National Bank (Huntington). We are writing in response to the complaint you forwarded to us regarding ******** ******, which we received on December 3, 2024, for review.
Please accept this correspondence as our confirmation that we have received the expressed concerns forwarded by your office. We thank you for making us aware of this matter. Please be assured that we will contact our customer promptly to acknowledge the complaint, and upon completion of our review, will provide our response directly to our customer by telephone and/or written communication.
If you have any questions, or need further assistance, youre welcome to contact us at your first convenience.
Sincerely,
The Customer Advocacy Team
********************************************* BankInitial Complaint
Date:11/26/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
on 11/19/24 Huntington bank wrongfully removed $150.00 from my account ***********. After investigation, I realized that I did not issue a check nor did I deposit a check for $150.00 to my account. The bank made a mistake with a different customer but the money was removed from my account. The bank realized they made a mistake and apologized but the money was never returned to my account. I attached a copy of the check issued by ************************ and deposited by "*** ****". Again, my company "Auburn fields ******** Living" has nothing to do with this transaction but yet the money was taken out of my account and never returned.I would like my $150.00 to be returned ASAP.Business Response
Date: 11/27/2024
The Huntington National Bank
Customer Advocacy Team- ******
PO Box 1558
******************
November 27, 2024
Better Business Bureau
***************
*****************
Re: BBB Case #: 22609654
Huntington Case #: 01783321
Dear ********* **********:
Thank you for contacting The Huntington National Bank (Huntington). We are writing in response to the complaint you forwarded to us regarding ***** *******, which we received on November 27, 2024, for review.
Please accept this correspondence as our confirmation that we have received the expressed concerns forwarded by your office. We thank you for making us aware of this matter. Please be assured that we will contact ***** ******* promptly to acknowledge the complaint, and upon completion of our review, will provide our response directly to ***** ******* by telephone and/or written communication.
If you have any questions, or need further assistance, youre welcome to contact us at your first convenience.Sincerely,
The Customer Advocacy Response Team
**********************Customer Answer
Date: 11/29/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I accept the business's response to resolve this complaint.
Regards,
***** *******Customer Answer
Date: 11/29/2024
I never received anything in writing from the bank. They posted a temporary credit but the investigation is not complete. I would like to wait until this issue his 100% resolved not temporarily!Initial Complaint
Date:11/26/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Moved from ******** to ********** in March of 2022, since there is no huntington branch location within 75 miles of me I stopped using the account. I am no longer able to access my online account because it has a 2 factor authentication that wants to send a code to a phone number I no longer have. I am unable to get a statement or account closing letter. I called and gave them all of my information including social security number and branch location I set my account up at, they refused to help me because I couldn't remember my old Michigan ID number.Business Response
Date: 11/27/2024
The Huntington National Bank
Customer Advocacy Team- ******
PO Box 1558
******************
November 27, 2024
Better Business Bureau
***************
*********** 43215
Re: BBB Case #: 22607173
Huntington Case #: 01783222Dear ********* **********:
Thank you for contacting The Huntington National Bank (Huntington). We are writing in response to the complaint you forwarded to us regarding **** *********, which we received on November 26, 2024, for review.
Please accept this correspondence as our confirmation that we have received the expressed concerns forwarded by your office. We thank you for making us aware of this matter. Please be assured that we will contact **** ********* promptly to acknowledge the complaint, and upon completion of our review, will provide our response directly to **** ********* by telephone and/or written communication.
If you have any questions, or need further assistance, youre welcome to contact us at your first convenience.Sincerely,
The Customer Advocacy Response Team
**********************Initial Complaint
Date:11/25/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Every check hold is different from week to week on deposit no hold full release of funds same day, next deposit half hold half released last two deposits full holds for upto a week causing late fees and financial stress I am on disability and count on my checks being available and I dont have option of them being direct deposited because its a work injuryBusiness Response
Date: 11/27/2024
The Huntington National Bank
Customer Advocacy Team- ******
PO Box 1558
******************
November 27, 2024
Better Business Bureau
***************
*********** 43215
Re: BBB Case #: 22601598
Huntington Case #: 01783234
Dear ********* **********:
Thank you for contacting The Huntington National Bank (Huntington). We are writing in response to the complaint you forwarded to us regarding ******* *****, which we received on November 25, 2024, for review.
Please accept this correspondence as our confirmation that we have received the expressed concerns forwarded by your office. We thank you for making us aware of this matter. Please be assured that we will contact ******* ***** promptly to acknowledge the complaint, and upon completion of our review, will provide our response directly to ******* ***** by telephone and/or written communication.
If you have any questions, or need further assistance, youre welcome to contact us at your first convenience.Sincerely,
The Customer Advocacy Response Team
**********************Customer Answer
Date: 11/27/2024
[If you do not say why you are rejecting the company's response, BBB must close your complaint.]
Complaint: 22601598
I am rejecting this response because: They have not reached out to me nor have they sent me anything via email or mail about my concerns
Regards,
******* *****
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