Complaints
This profile includes complaints for The Huntington National Bank's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 1,049 total complaints in the last 3 years.
- 340 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:08/26/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I can't seem to get a title on my car I had a loan in with huntington bank and paid it off.Got the car in **** and live in ********
Business Response
Date: 08/26/2024
The Huntington National Bank
Customer Advocacy Team ******
P.O. Box 1558
******************
August 26, 2024
BETTER BUSINESS BUREAU
**************
*********** *****
Re: BBB Case #: ********
Huntington Case #: ********
Dear ***************************************,
Thank you for contacting The Huntington National Bank (Huntington). We are writing in response
to the complaint you forwarded to us regarding *********************, which we received on August 26, 2024, for
review.
Please accept this correspondence as our confirmation that we have received the expressed concerns
forwarded by your office. We thank you for making us aware of this matter. Please be assured that we will
contact our customer promptly to acknowledge the complaint, and upon completion of our review, will
provide our response directly to our customer by telephone and/or written communication.
If you have any questions, or need further assistance, youre welcome to contact us at your first
convenience.
Sincerely,
The Customer Advocacy Team
**********************Initial Complaint
Date:08/26/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am ******** son and ***. In April of 2023 Huntington Bank in ******* shut dad's account down for the sole reason that they couldn't find my *** papers that were given to them on 3 separate occasions. After complaining to them, they miraculously found the *** papers and said they would put back the account the way it was. Dad's social security check gets deposited automatically and payments are taken out automatically, Discover Card and ******* for his phone. I repeatedly asked them if the account was exactly the same as it was. I was assured it was. Today, 8/23/2024, I find out that ******* has again not been paid since April because Huntington Bank DID NOT set it back up the way it was. I feel that the bank should pay the past due account for ******* and also the current amount due. This is twice they have screwed me over.Business Response
Date: 09/09/2024
The Huntington National Bank
Customer Advocacy Team ******
P.O. Box 1558
******************
September 9, 2024
BETTER BUSINESS BUREAU
**************
*****************
Re: BBB Case #: ********
Huntington Case #: ********
Dear ********* **********,
Thank you for contacting The Huntington National Bank (Huntington). We are writing in response
to the complaint you forwarded to us regarding ****** L *******, which we received on
September 5, 2024, for review.
Please accept this correspondence as our confirmation that we have received the expressed
concerns forwarded by your office. We thank you for making us aware of this matter. Please be
assured that we will contact our customer promptly to acknowledge the complaint, and upon
completion of our review, will provide our response directly to our customer by telephone and/or
written communication.
If you have any questions, or need further assistance, youre welcome to contact us at your first
convenience.
Sincerely,
The Customer Advocacy Team
**********************Initial Complaint
Date:08/25/2024
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Back in May, I opened a Huntington Perks Checking Account following an ad from huntington.com to open a new account for a $400.00 bonus.On the website it specifies to click on the (Apply Online) button to generate bonus code. Nothing mentions of having to obtain the code personally to place on my account.I followed ALL instructions and opened the account online. The customer service did not help at all and asked me all kinds of questions that lead to no resolution at all. There should always be a way to help a customer obtain an offer if presented. I also have the welcome letter stating the promotion is attached to my account for proofBusiness Response
Date: 08/26/2024
************
Thank you for contacting The Huntington National Bank (Huntington). We are writing in response
to the complaint you forwarded to us regarding ****** ******, which we received on August 26,
2024, for review.
Please accept this correspondence as our confirmation that we have received the expressed
concerns forwarded by your office. We thank you for making us aware of this matter. Please be
assured that we will contact our customer promptly to acknowledge the complaint, and upon
completion of our review, will provide our response directly to our customer by telephone and/or
written communication.
If you have any questions, or need further assistance, you’re welcome to contact us at your first
convenience.
Sincerely,
The Customer Advocacy Team
Huntington National BankCustomer Answer
Date: 08/30/2024
I spoke with somebody and they are fixing the problem I would like to close this complete thank youInitial Complaint
Date:08/22/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have been trying to reach Huntington Bank to settle down my equipment loan. However, the phone No. ************ listed on the invoice cannot get me to anyone. I tried to call the number million times and been put on hold for hours and still not connected to any one. I also tried every option from that phone No. with no response. Tried for over a month and nobody ever returned my voice mail. Besides, ***************************** who contacted me before is also unreachable. Sent multiple emails, phone call, voice mail and still no response. Here I am request Huntington Bank contact me asap to settle down my equipment loan.Business Response
Date: 08/28/2024
The Huntington National Bank
Customer Advocacy Team ******
P.O. Box 1558
********, **** 43216
August 28,2024
BETTER BUSINESS BUREAU
***************
******** OH 43215
Re: BBB Case #: 22180007
Huntington Case #: 01715889
Dear ***************************************:
Thank you for contacting The Huntington National Bank (Huntington). We are writing in response to the complaint you forwarded to us regarding Belong **** which we received on August 22,2024, for review.
Please accept this correspondence as our confirmation that we have received the expressed concerns forwarded by your office. We thank you for making us aware of this matter. Please be assured that we will contact Belong *** promptly to acknowledge the complaint, and upon completion of our review,will provide our response directly to Belong *** by telephone and/or written communication.
If you have any questions, or need further assistance, youre welcome to contact us at your first convenience.
Sincerely,
The Customer Advocacy Team
**********************Initial Complaint
Date:08/22/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am filing a complaint against Huntington Bank for mishandling a dispute related to unauthorized transactions on my account.On July 8, 2024, my card was stolen after a night out. I noticed unauthorized transactions and tried to freeze my card, but Huntington's app and customer service were unavailable due to scheduled maintenance. From 11 PM to 6 AM, I watched helplessly as money was withdrawn from my account totaling over 100+ dollars.The next morning, I reported the theft and started a dispute. The bank initially credited my account while investigating. However, on August 22, 2024, I found that the credits were reversed. **************** informed me that their investigation concluded I made the transactions, which is untrue.Despite my long-standing relationship with the bank, I feel they have failed to protect me and have unfairly denied my claim. I request your help in resolving this matter and ensuring it doesn't happen to others.Thank god I have money in my account to still cover things but this could be someones last 100 dollars. This is completely unfair and I would like my money back but it seems as if theyre unwilling to resolve this issue.Business Response
Date: 08/23/2024
The Huntington National Bank
Customer Advocacy Team ******
P.O. Box 1558
******************
August 23, 2024
BETTER BUSINESS BUREAU
**************
*****************
Re: BBB Case #: ********
Huntington Case #: ********
Dear ***************************************,
Thank you for contacting The Huntington National Bank (Huntington). We are writing in response
to the complaint you forwarded to us regarding *******************************, which we received on August
22, 2024, for review.
Please accept this correspondence as our confirmation that we have received the expressed
concerns forwarded by your office. We thank you for making us aware of this matter. Please be
assured that we will contact our customer promptly to acknowledge the complaint, and upon
completion of our review, will provide our response directly to our customer by telephone and/or
written communication.
If you have any questions, or need further assistance, youre welcome to contact us at your first
convenience.
Sincerely,
The Customer Advocacy Team
**********************Initial Complaint
Date:08/22/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have consistently paid my commercial loan amounts due, less any late fees. Since late May, early June of this year, I have been trying to get the bank to remove late fees that they keep piling on with each issuance of my monthly statement.
On 5/17 I sent check # 7011 cleared for $573.29.
On 6/12, check # 7825 for $477.12 cleared. No one will remove the fees, I have called the customer service number, I have provided past email dates, I have provided cleared checks, I have physically taken checks to them each month in person. On 7/3/24 I spoke with Susan. Their own rep explained the fees are due to the lag that the system does when applying funds received timely, i.e. on the due date.
Yet, I've gone to the local branch on 4 separate occasions and still cannot have anyone resolve/remove the fees. I'm asking for help as I cannot get the bank to take ownership and remove the excessive fees.Business Response
Date: 08/22/2024
The Huntington National Bank
Customer Advocacy Team ******
P.O.Box 1558
*******************
August 22, 2024
Better Business Bureau
***********************
*****************
Re: BBB Case #: 22178110
Huntington Case #: 01715712
Dear ***************************************,
Thank you for contacting The Huntington National Bank (Huntington). We are writing in response to the complaint you forwarded to us regarding *************************** which we received on August 22, 2024, for review.
Please accept this correspondence as our confirmation that we have received the expressed concerns forwarded by your office. We thank you for making us aware of this matter. Please be assured that we will contact *************************** promptly to acknowledge the complaint, and upon completion of our review, will provide *************************** response directly to by telephone and/or written communication.
If you have any questions, or need further assistance, youre welcome to contact us at your first convenience.
Sincerely,
The Customer Advocacy Team
Huntington National BankCustomer Answer
Date: 09/06/2024
From: ************************* <***********************>
Date: Thu, Sep 5, 2024 at 9:02 PM
Subject: Fwd: Filing Complaint-ID ********
To: <********************************************************>
Hello,
Please see the below and attached Huntington Receipt jpg. I received the statements that still showed the late fees on 9/3/24. Per below, they were printed after they processed the waivers. So I have to wait and see whether the Oct. statements will be correct or not. (I don't have much confidence in them., giving someone 1 business day after getting a statement that claims to be printed/generated on 8/21/24.
I've attached proof of again having gone physically into the back today and made the exact amount due payments, less any late fees. We'll see whether I end up contacting you again in Oct.
Thanks you for your help in getting them to actually do something regarding my account. It took over 90+ days, and that's a real shame. Doing what is right should matter to more people.
Sincerely,
Theron
---------- Forwarded message ---------
From: ************************* <****************************************************>
Date: Tue, Sep 3, 2024 at 9:01 AM
Subject: RE: Filing Complaint-Soliciting Media Assistance-Bites No More Inc.
To: ************************* <***********************>
Cc: ************************* <**************************************************>, *********** ******** <******************************************************************>, ******************************* <*************************************************>, ***** L Pounds-****** <****************************************************>
Good Morning Theron,
September payment amount for Note 26 is $191.09 and Note 42 is $477.12. I have attached the statements for both loans. Please note that the late fees showing on the statements have been waived, but the statements generated before the waivers were processed. Please confirm your mailing address is correct.
I can also process payments for you, I just need your authorization and checking account information.
Sincerely,
*************************
Financial Recovery Representative 2
Assistant Vice President
Financial Recovery Group
Phone: ************
Fax: **********
The Huntington National Bank
*****************
Interoffice Code BR4401
******************
huntington.com
The contents of this e-mail are for discussion purposes only, and are neither an offer nor an agreement by the Bank. No terms or conditions shall be binding on the bank until the terms have been approved on multiple levels within the bank and the agreement has been memorialized in a formal written agreement signed by an authorized bank officer. Nothing contained herein and no act or omission by the Bank shall constitute a waiver of or limitation upon any of the Banks rights or remedies, at law or in equity, which are expressly reserved, and shall be cumulative and non-exclusive.
Internal Use
Internal Use
From: ************************* <***********************>
Sent: Saturday, August 31, 2024 1:17 PM
To: ************************* <****************************************************>
Cc: ************************* <**************************************************>; Romillion S ******** <******************************************************************>; ******************************* <*************************************************>; ***** L Pounds-****** <****************************************************>
Subject: Re: Filing Complaint-Soliciting Media Assistance-Bites No More Inc.
Huntington Security Checkpoint: External email. Please make sure you trust this source before clicking links or opening attachments.
*****,
Thank you. I appreciate it.
I've been diligently checking my mail, looking for the monthly statement as the payment is due on 9/5.
I've not received any bill.
I assume the bill will not arrive in time for me to mail a payment. Therefore, can you please advise as to the payment amount. I'll again have to physically go up to the bank to have them process the payment.
Sincerely,
Theron
On Thu, Aug 22, 2024 at 8:50 AM ************************* <****************************************************> wrote:
Good Morning Theron,
First I want to apologize for your frustration. I have submitted requests for waiver of the fees today. On Note 26, $15.00 fee & $36.38 late fee. On Note 42, $15.00 fee & $253.71 late fee.
Please let me know if you have any other questions.
Sincerely,
*************************
Financial Recovery Representative 2
Assistant Vice President
Financial Recovery Group
Phone: ************
Fax: **********
The Huntington National Bank
*****************
Interoffice Code BR4401
******************
huntington.com
The contents of this e-mail are for discussion purposes only, and are neither an offer nor an agreement by the Bank. No terms or conditions shall be binding on the bank until the terms have been approved on multiple levels within the bank and the agreement has been memorialized in a formal written agreement signed by an authorized bank officer. Nothing contained herein and no act or omission by the Bank shall constitute a waiver of or limitation upon any of the Banks rights or remedies, at law or in equity, which are expressly reserved, and shall be cumulative and non-exclusive.
Internal Use
Internal Use
From: ************************* <***********************>
Sent: Wednesday, August 21, 2024 9:39 PM
To: ************************* <**************************************************>; Romillion S ******** <******************************************************************>; ************************* <****************************************************>
Subject: Filing Complaint-Soliciting Media Assistance-Bites No More Inc.
Huntington Security Checkpoint: External email. Please make sure you trust this source before clicking links or opening attachments.
Hello,
I've run out of patience.
I have emailed. I have called the commercial loans 800- number on multiple occasions. I have visited the local branches.
I'm unable to find anyone who will take ownership to remove the past late fees, despite consistently providing funds to service my debt.
I do not expect to receive any response to this communication either; however, I wanted to provide notice of my pursuits for remedy.
The lack of response reflects a cultural problem at Huntington and a true disrespect for my time as I have been working on resolution to this issue since June.
Sincerely,
Theron
This message and any attachments are for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. This message may contain an advertisement of a product or service constituting a commercial email. You may unsubscribe any time from receiving commercial emails. Huntington Bancshares Incorporated and its affiliated companies, ****************************************. huntington.com
This message and any attachments are for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. This message may contain an advertisement of a product or service constituting a commercial email. You may unsubscribe any time from receiving commercial emails. Huntington Bancshares Incorporated and its affiliated companies, ****************************************. huntington.comInitial Complaint
Date:08/19/2024
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I was sent a $1,995.87 check from Huntington Bank. I proceeded to deposit this check for services I did for ***********************. My bank is Citibank. They processed the check, which was accepted and deposited into my account after review. After 5 days, my back returned the check. Huntington Bank approved the check but never paid the amount. Now, my bank account is negative $1,987.56. I would like this money to be paid back into my account like ********************** customer service **** stated would happen. I was promised this would be taken care of, however, nothing has been done, and my bank account is about to be closed. Please help me with this matter.Business Response
Date: 08/20/2024
The Huntington National Bank
Customer Advocacy Team ******
P.O. Box 1558
******************
August 20, 2024
BETTER BUSINESS BUREAU
**************
*****************
Re: BBB Case #: ********
Huntington Case #: ********
Dear ***************************************,
Thank you for contacting The Huntington National Bank (Huntington). We are writing in response
to the complaint you forwarded to us regarding *************************, which we received on
August 20, 2024, for review.
Please accept this correspondence as our confirmation that we have received the expressed concerns
forwarded by your office. We thank you for making us aware of this matter. Please be assured that we will
contact our customer promptly to acknowledge the complaint, and upon completion of our review, will
provide our response directly to our customer by telephone and/or written communication.
If you have any questions, or need further assistance, youre welcome to contact us at your first
convenience.
Sincerely,
The Customer Advocacy Team
**********************Customer Answer
Date: 08/21/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I accept the business's response to resolve this complaint.
Regards,
*************************Initial Complaint
Date:08/18/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I was paying my OH *************** bill of $163.18 on 7/17/2024 online and I submitted my payment and then received an email saying the funds will be withdrawn within 3 business days.
After 2 weeks, no funds were taken out of my Huntington bank account, so I called ********************** customer service and spoke to a man who said that if the funds are not withdrawn after 7 days, then the funds will not be taken out at all. So then after 22 days, the funds were electronically withdrawn, which means that that customer service ***resentative had given me false information.
Then I called Huntington customer service again and I spoke to a female service *** and explained the situation to her, and she reversed the payment to OH ******.
Now I have received a threatening letter from OH ****** saying that I am being charged $163.18 for what was due plus an extra $15 for a late payment. So I had spoken with TWO Huntington customer service ***s who did NOT know what they were telling me. There was no way OH ****** would have not taken a payment.
Business Response
Date: 08/20/2024
The Huntington National Bank
Customer Advocacy Team ******
P.O. Box 1558
******************
August 20, 2024
BETTER BUSINESS BUREAU
**************
*****************
Re: BBB Case #: ********
Huntington Case #: ********
Dear ***************************************,
Thank you for contacting The Huntington National Bank (Huntington). We are writing in response
to the complaint you forwarded to us regarding ***************************, which we received on August 19,
2024, for review.
Please accept this correspondence as our confirmation that we have received the expressed
concerns forwarded by your office. We thank you for making us aware of this matter. Please be
assured that we will contact our customer promptly to acknowledge the complaint, and upon
completion of our review, will provide our response directly to our customer by telephone and/or
written communication.
If you have any questions, or need further assistance, youre welcome to contact us at your first
convenience.
Sincerely,
The Customer Advocacy Team
**********************Initial Complaint
Date:08/17/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I paid ****** dollars that owed and it was showing that I still owed the money so I paid it again, the bank charged it me twice and I called so the money will be returned to my account the representative was nice an explained to me that it will take time to refund the money I asked to speak with a supervisor and the supervisor was so rude I asked just to do the process without me in the line but ***** (supervisor) said that I cannot get the money until 8/23/24 this representative wont even let me talk I tried to explain the situation but keep interrupting me making me feel like my situation is not important and I need my money to buy food, medicine and paid my car, if I dont get my medicine I could get a hurt attack. Then I was transferred to ***** who was very understanding and professional she explained to me the situation and their capabilities without being hostile, like the previous representative ******Customer Answer
Date: 08/19/2024
The bank charged me twice and dont want to return the money and I was treated like I was asking for a favor this is my money I need the refund ASAP PLEASE US$ ****** most be refunded please BBB help me to recover my money, thanks ??Business Response
Date: 08/21/2024
The Huntington National Bank
Customer Advocacy Team ******
P.O. Box 1558
******************
August 21, 2024
BETTER BUSINESS BUREAU
**************
*****************
Re: BBB Case #: ********
Huntington Case #: ********
Dear ***************************************,
Thank you for contacting The Huntington National Bank (Huntington). We are writing in response
to the complaint you forwarded to us regarding *********************, which we received on August 20,
2024, for review.
Please accept this correspondence as our confirmation that we have received the expressed
concerns forwarded by your office. We thank you for making us aware of this matter. Please be
assured that we will contact our customer promptly to acknowledge the complaint, and upon
completion of our review, will provide our response directly to our customer by telephone and/or
written communication.
If you have any questions, or need further assistance, youre welcome to contact us at your first
convenience.
Sincerely,
The Customer Advocacy Team
**********************Initial Complaint
Date:08/15/2024
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I made a $865 deposit to Huntington National Bank and after their faulty ATM took my money, they refused to accurately and thoroughly investigate the case, after the branch confirmed that their ATM was in fact faulty that day, Huntington tried to say I used a non-Huntington ATM card to make the deposit, but couldnt provide the card information and still couldnt confirm what happened to the funds.Business Response
Date: 08/20/2024
The Huntington National Bank
Customer Advocacy Team ******
P.O.Box 1558
*******************
August 20, 2024
Better Business Bureau
***********************
*****************
Re: BBB Case #: 221479926
Huntington Case #: 01710896
Dear ***************************************,
Thank you for contacting The Huntington National Bank (Huntington). We are writing in response to the complaint you forwarded to us regarding ***************************** which we received on August 15, 2024, for review.
Please accept this correspondence as our confirmation that we have received the expressed concerns forwarded by your office. We thank you for making us aware of this matter. Please be assured that we will contact ***************************** promptly to acknowledge the complaint, and upon completion of our review, will provide ***************************** response directly to by telephone and/or written communication.
If you have any questions, or need further assistance, youre welcome to contact us at your first convenience.
Sincerely,
The Customer Advocacy Team
Huntington National Bank
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