Reviews
This profile includes reviews for The Huntington National Bank's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 388 Customer Reviews
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Review fromAB
Date: 04/04/2025
1 starAB
Date: 04/04/2025
They closed my account with no explanation. Now I am trying to get the money that was in my account. First they told me that it should have been here three weeks ago. Then they said to go to a branch. The branch says they can't help. Now customer service tells me it will take 6 weeks. My advice - keep your money far far from Huntington.
The Huntington National Bank
Date: 04/07/2025
We are in receipt of your comments and we will be in contact shortly.Review fromJohnny H
Date: 04/04/2025
1 starJohnny H
Date: 04/04/2025
AVOID THIS BANK they lost my title the temp tag has expired now I cant drive my new truck. ******** customer service.The Huntington National Bank
Date: 04/07/2025
We are in receipt of your comments and we will be in contact shortly.Review fromJuli D
Date: 04/03/2025
1 starJuli D
Date: 04/03/2025
I had arranged for my cognitively impaired adult child's guardian account at ********************** to receive direct deposits of her SSI benefits. She also had her own separate account at **********************. She deposited a check from a sale which unfortunately turned out to be counterfeit. We notified the bank and made a payment to cover the check.Huntington closed her account and the guardian account without notice. Her disability check is now lost in the system, and I can't reach anyone at Social Security. I must wait for Social Security to send a PIN number through snail mail just to access the web portal and make an appointment with them.She had no access to the guardian account. Guardian accounts cannot be accessed via the app or the web. ******** accounts do not have debit cards. All transactions must be done in person at a bank branch.They closed the guardian's account, claiming it was a risk because her personal account received a counterfeit check. This is blatant discrimination against individuals who require guardianship to manage their finances.The Huntington National Bank
Date: 04/07/2025
We are in receipt of your comments and we will be in contact shortly.Review fromDan O
Date: 04/02/2025
2 starsDan O
Date: 04/02/2025
Have convient location for me. Savings account interest rate are not attractive. Interst on checking nearly non-existent if they were much lower, you would be paying them. My local branch rarely takes a phone call. They forward to VM and rarely call back. Often times my branch has no-one that can quote CD rates or complete a BWT.. I have visited other times and been informed that a particular transaction must be handled by a "Banker". I understand the reasons for this. Frequently no "Banker" on site. Have been treated very rudely at one particular branch. Went to a ranch 4-5 miles further and had a great experience. Moved all my Relationship Money Market account to a competitor for nearly four times the rate. Some aspects of their platform are really good. Other make them hard to do business with. (Leaving competitiveness of interest rates out of it)The Huntington National Bank
Date: 04/04/2025
We are in receipt of your comments and we will be in contact shortly.Review fromDennis F
Date: 03/31/2025
1 starDennis F
Date: 03/31/2025
Huntington Bank, its 2025how is it still impossible to deposit a business check at one of your ATMs?For the past several months, every single business check Ive attempted to deposit through your ATMs has been rejected. Not one. Not two. Every. Single. Time. This isnt a one-off glitchits a systemic failure.Your machines accept the check, then pause, then spit out a generic rejection message with zero explanation. No error code. No next steps. Just frustration and wasted time. For a bank that claims to support small businesses, youre actively making it harder for us to bank with you.I shouldnt have to rearrange my day to visit a branch in person like its 1998. Fix your ATMs, update your software, orat the very leastcommunicate to your business customers why your systems are failing.Until then, dont be surprised when loyal customers start shopping for a bank that actually works.The Huntington National Bank
Date: 04/02/2025
We are in receipt of your comments and we will be in contact shortly.Review fromIrene M
Date: 03/28/2025
1 starIrene M
Date: 03/28/2025
**************** is really bad .had me on hold for 30min. Talk to someone for 15min and on hold for half of that, and got nothing resolved. Have to change banksThe Huntington National Bank
Date: 03/31/2025
We are in receipt of your comments and we will be in contact shortly.Review fromCandy B
Date: 03/27/2025
1 starCandy B
Date: 03/27/2025
********** ever. My husband bought a truck with a loan there. My husband passed away in October. The loan was in his name only. I keep the payments current for 5 months. I was planning on paying the truck off and selling it when **** estate was settled. This bank had the truck repossessed even tho I was a month ahead on payments. No phone call or letter. When I called they said I had no right to the truck it was theres. Now Im out of all the money my husband and I paid on this truck. Run from this place. Wish I could have given them no starsThe Huntington National Bank
Date: 03/31/2025
We are in receipt of your comments and we will be in contact shortly.Review fromLisa M
Date: 03/27/2025
1 starThis bank breaks the law by not electronically releasing titles and holding them hostage so customers who pay off their vehicles are unable to sell them. Currently being investigated by the DFI and OCC.Review fromLori H
Date: 03/22/2025
5 starsLori H
Date: 03/22/2025
Best bank ever. Very helpful in person and know their stuff. ATMs are fast and easy. Polite knowledgeable tellers!! I have NO complaints. Free checking is the best! Will never switch banks. Love Huntington!!!!The Huntington National Bank
Date: 03/24/2025
Thank you for your comments.Review fromKyle G
Date: 03/14/2025
1 starKyle G
Date: 03/14/2025
Held my check 2 months in a row that Ive deposited for years for a lousy 350 dollars when the sight says nothing will be held if its under 500The Huntington National Bank
Date: 03/17/2025
We are in receipt of your comments and we will be in contact shortly.
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