Reviews
This profile includes reviews for Greenix Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 725 Customer Reviews
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Review fromNickalis F
Date: 12/07/2023
1 starNickalis F
Date: 12/07/2023
Greenix charged me a $250 cancelation fee because I am moving and cannot use there services at my new home. Can someone please explain to me why I have to pay $250 to have someone at their office click the cancel button on my account? Let me guess, the answer is because I signed a contract that says they can.. so they will. Clearly this company doesn't care about its customers, it just wants to take whatever money it can get from you. You pay $45 a month to have some guy come out to your house once every 3 months with a feather duster for 5 minutes then leave. Then if you try to cancel boom give us another $250. Typical corporate greed.
Greenix Pest Control
Date: 12/12/2023
We apologize for any inconvenience. We understand your frustration, and we'll certainly review our policies to ensure a better experience for our customers. We appreciate your feedback.Review fromGeorge T
Date: 12/05/2023
1 starGeorge T
Date: 12/05/2023
I had an 40 minute call with Greenix at the end of business today about the fact that the technician for whom I had waited all day had not arrived. The company had told me that the tech would come today - but did not set a time frame - so I waited all day. When he did not show I called Greenix and they forwarded me to an account exec - who agreed to 1. eliminate my charge for last month when they never came; 2. to release me from paying December and January; provide the service that had not been provided today in a service call in a two hour window this week and 3. to email with an account statement that three months would be waived and after paying my final three months I could cancel.
Gave the agent my email - and have heard nothing from her.
Not dependable - and a lot of money for terrible service. Wanted to leave a no star rating but had to give one star.Greenix Pest Control
Date: 12/07/2023
We appreciate you sharing your experience with us. We understand your frustration and are sorry to hear about the issues you've encountered. At this time, our records indicate email confirmation of those details has been communicated.Review fromSharon L
Date: 12/05/2023
5 starsSharon L
Date: 12/05/2023
Very pleased with service with Greenix Pest Control and the Pest Control provider who serviced my home today, 12/05/2023. Was made aware of by service provider that there were signs of rodent infestation and recommended treating my home with Rodent Service. I appreciate the care that was provided. Lord knows I don't want any rats, mice or any other rodents in my home or affecting problems with foundation of my home do their damage.Greenix Pest Control
Date: 12/07/2023
Thank you for taking the time to share your experience with us! We are committed to protecting our customers homes from unwanted pests.Review fromRobert M
Date: 12/05/2023
5 starsRobert M
Date: 12/05/2023
We have been using Greenix services for over 5 years and feel their pest control strategy is working well for us. Technician Austin is outstanding. He is very thorough and does a great job explaining what he will be doing today and provides answers to our many questions. Austin is very professional, respectful and timely. He offers solutions when he sees issues and creates a safe environment for both himself and us, the homeowner. He is a 5 star employee!Greenix Pest Control
Date: 12/07/2023
We're thrilled to hear about your positive experience with us! We truly value your long standing business. Thanks for sharing your feedback and recognizing Austin's professionalism and expertise.Review fromDavid P
Date: 12/01/2023
5 starsDavid P
Date: 12/01/2023
After battling hundreds of ant hills in the yard over the years, Greenix is the best solution we've found for the problem. Occasionally my wife( the yard inspector) will find a couple and I'll spray them, but I'd say the ant population is down about 90% .
Uriah was today's technician,.
He was polite, professional and efficient.
Greenix also upgraded us to a better plan that was also a better deal.
Highly recommendedGreenix Pest Control
Date: 12/05/2023
Thank you for sharing your experience! We love to hear how our service professionals are doing and we appreciate your recommendation!Review fromLisa S
Date: 12/01/2023
1 starLisa S
Date: 12/01/2023
Scheduled an appointment over the summer. I was told that they recommend ongoing service but I could cancel any time. This was to remove a colony of ants that was moving from my porch into my house. A contract was e-signed.
The rep shows up, sprays, sets ant traps and says he’ll be back next month. He never shows up again and no one calls me. The few ants that came back I took care of myself with *****.
The 3rd month I’m charged I called the company and tried to cancel. Oh man, this is like trying to cancel *** back in the day. I spoke with Jonathan, but they have a whole department of these people who talk in circles but refuse to cancel. I tried to access my contract, not available.
I disputed the charge with my credit card. Greenix refused to return their calls, so my c/c said the charge was fraudulent and they refused to pay. Now Greenix is calling & texting, demanding I pay them $149 to get out of a contract that is unavailable to me, but also made invalid by them and their no-shows.
This is a bait-n-switch scam. Find a different company. Do not believe them when they say you can cancel any time. I regret ever contacting them.Greenix Pest Control
Date: 12/06/2023
We sincerely apologize for any inconvenience you've experienced. We understand your frustration, and can assure you that we take your feedback seriously. Our records indicate your account was closed before your next contractual service was due. If you have any questions, please don't hesitate to reach out to us.Review fromLawrence S
Date: 11/30/2023
5 starsLawrence S
Date: 11/30/2023
Hallie was very good at explaining that the mice came in the garage but did eat the poison in the boxes set up outside the house. She explained what happens to the mice. They did die after the ate the poison. She took the dead mouse with the part of the rug it chewed up and disposed of it. She put some traps in the garage the should help control the mice population. Hallie took cars of the problem and did a good job.Greenix Pest Control
Date: 12/04/2023
Thank you for your glowing review! We are delighted to hear Hallie provided you with world class service.Review fromCelia B
Date: 11/28/2023
1 starCelia B
Date: 11/28/2023
I had them come and spray for wasps and hornets since I am allergic. They ended up all moving into the house for three weeks. I was very unhappy especially because I don’t know if my baby is allergic or not. I told them I do not want them coming in the house and asked if they would. They said they shouldn’t. But they did. I would like to cancel my account.Greenix Pest Control
Date: 11/30/2023
We are so sorry to hear about your experience and we apologize for any inconvenience caused. Our records indicate a resolution has been reached. If this is not accurate, please reach out to us as soon as possible. Your satisfaction is our priority.Review fromvickie s
Date: 11/22/2023
5 starsvickie s
Date: 11/22/2023
1st time service with this company - technician was very friendly, thorough, and professional - alex explained in detail what he would do and explained what he had done - the agents i talked to at this company were extremely courteous - prices were really reasonable and i would definitely recommend them!Greenix Pest Control
Date: 11/27/2023
Thank you for the positive feedback! We're delighted to hear about your great experience. We appreciate your recommendation and look forward to continuing to protect your home.Review fromRose B
Date: 11/22/2023
5 starsRose B
Date: 11/22/2023
Billy was wonderful! Very informative and great manners! I trust they'll get the job done!Greenix Pest Control
Date: 11/27/2023
Thank you for your kind words! We're thrilled to hear that Billy provided you with world class service.
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