Reviews
This profile includes reviews for Greenix Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 724 Customer Reviews
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Review fromPat S
Date: 09/25/2023
1 starPat S
Date: 09/25/2023
It’s a scam and they don’t care if you are satisfied they charge you 249 dollars to cancel and give you the runaround
Greenix Pest Control
Date: 11/27/2023
Thank you for sharing your experience with us. We sincerely apologize for any frustration.Review fromMarjorie M
Date: 09/23/2023
4 starsMarjorie M
Date: 09/23/2023
Andre was very professional and explained things very clearly and completely. He was 5 stars. Only reason 4 stars here and not 5 is just placed outside bait yesterday so too soon to know if workingGreenix Pest Control
Date: 11/16/2023
Thank you for taking the time to share your experience! We're delighted to hear that Andre's professionalism and clear explanations stood out to you. We're committed to ensuring your satisfaction, and we look forward to the opportunity to earn that fifth star as we continue to work together.Review fromBenjamin G
Date: 09/22/2023
1 starGreenix attempted twice to kill yellowjackets around my home and failed. They also failed to correctly identify holes that yellowjackets were crawling through into our bedroom. Despite their service not working to solve any of my problems, they have refused to offer a refund ($300!!!) over the phone, and have not responded to my message to their claims e-mail address. I doubted that they'd be able to kill the yellowjackets without breaking into the structure where they are nesting, and voiced my concerns, but they confidently said it would work even though it has failed miserably. They basically baited me for service, took the money and ran.Review fromWhitney C
Date: 09/22/2023
1 starWhitney C
Date: 09/22/2023
Greenix is overpriced and do not show up when they say they will. They lock you into a contract to try and keep you as a customer even though they don’t even have the decency to call and say they won’t be showing up when you are on their schedule. I tried to cancel my services with them and got an email response that they are suspending my service until someone can call me, but they haven't suspended billing. Tell me how that makes sense??? You want to cancel services but they keep charging you and suspend your service... WOW what a joke! It has been over 3 weeks and no one has called me to remedy the situation. When I call in there is a wait to talk to someone. Greenix is a joke and a scam. I have been a customer for a year now and see more spiders and wasps than before they started treating my home. It has been a complete waste of money and time.
After calling in and waiting 15 mins to speak to someone I told the first agent the whole story and she said she would get me over to an someone else to cancel my services. When that agent got on the phone I had to retell the story to this agent, again wasting my time. Some major customer service training needs to be done. Call your customers if you can't keep your commitments and if you have to transfer you customers to another agent at least do a warm transfer to explain the situation. These are really very basic things - do better Greenix!
I would give 0 stars if possibleGreenix Pest Control
Date: 11/16/2023
We sincerely apologize for the frustration you've experienced. This falls short of our service standards, and we're actively addressing the issues you've raised. We appreciate your feedback and value your time.Review fromMary S
Date: 09/22/2023
1 starMary S
Date: 09/22/2023
Door to Door Salesman, Hayden misrepresented the service being sold. When asked what we currently pay, ($106 quarterly and $50 per month for 4 months for mosquitoes) we were told he could beat it with $99 per quarter INCLUDING mosquitoes. After signing up with Greenix in June we have paid $400 so far and after the initial service, they only came out to service us ONE time for mosquitoes (and that is only after we called to ask about it). When calling to complain about no service and the pricing discrepancy, we were credited $99 for one month of mosquitoes missed service... and now charged us a cancellation fee of $250 due to the contract we signed being different than what we were verbally sold on. We have learned that Hayden was selling in our neighborhood WITHOUT a permit and verbally misrepresenting the service to many others. Greenix confirmed they have outside sales reps and don't know the details on who these reps are. It doesn't make sense why we would pay more than what we were paying and WITHOUT getting any service and ZERO communication from Greenix. Instead of making it right when calling about no service and to cancel on the basis of not doing service with someone you don't trust, they try to sell on more discounted packages and charge $250 cancellation fee. Very frustrating !Greenix Pest Control
Date: 11/16/2023
We sincerely apologize for the inconvenience and miscommunication you've experienced. Your feedback is important to us, and we're committed to addressing these issues. Unfortunately, we are unable to locate with the information provided. If you could please email us at [email protected], we would appreciate the opportunity to investigate further. Thank you for bringing this to our attention.Review fromConnie V
Date: 09/22/2023
5 starsConnie V
Date: 09/22/2023
Technicians are punctual and courteous. They always do as I request. Been using them for several years and cant be more pleased with the product and services.Greenix Pest Control
Date: 11/16/2023
Thank you so much for your loyalty and positive feedback! It's truly rewarding to have served you for several years.Review fromDebbie G
Date: 09/19/2023
5 starsDebbie G
Date: 09/19/2023
Technician came out and addressed locations. This was a retreat the first one did not seem to do much. He explained everything in detail very professional and caring. Hope this treatment does the trick.Greenix Pest Control
Date: 11/16/2023
Thank you for sharing your feedback! We're committed to ensuring your satisfaction, and we appreciate your trust in our services.Greenix Pest Control
Date: 11/16/2023
Thank you for sharing your feedback! We're committed to ensuring your satisfaction, and we appreciate your trust in our services.Review fromlee T
Date: 09/19/2023
5 starslee T
Date: 09/19/2023
Charles H*** called prior to arrival and arrived on time. He explained the rodent situation to both the renter and called me, the owner. He was very professional and answered all questions. How I hope the rodents leave the property permanently.Greenix Pest Control
Date: 11/16/2023
Thank you for sharing your experience! It's our priority to address pest issues thoroughly, and we are committed to providing a permanent resolution. We appreciate your trust in our services!Review fromDebbie A
Date: 09/18/2023
5 starsDebbie A
Date: 09/18/2023
Joe is great. He is knowledgeable, helpful and friendly. Goes out of his way to help with whatever problem you have.Greenix Pest Control
Date: 11/16/2023
Thank you for your wonderful feedback! We're thrilled to hear that Joe's knowledge, helpfulness, and friendliness have made a positive impact on your experience.Review fromFran S
Date: 09/15/2023
5 starsFran S
Date: 09/15/2023
Brian, was polite & explained what he was going to do A++
I would highly recommend this tech & companyGreenix Pest Control
Date: 11/16/2023
Thank you for your stellar review! Your recommendation means a lot to us.
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