We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Magazine Publishers

Highlights for Children, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Magazine Publishers.

Reviews

This profile includes reviews for Highlights for Children, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Highlights for Children, Inc. has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    4.14

    Average of 359 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Kat M

      Date: 10/19/2023

      Kat M

      Date: 10/19/2023

      vague responses from customer service; unsure of time period for subscription, and payment auto posted as "continuous" until I changed to annual notification.

      Highlights for Children, Inc.

      Date: 10/24/2023

      Hello Ms. Mentink, thanks for taking the time to share your experience with us. I'm sorry to learn that you've had difficulties with your account. Yes, our magazines have continuous service. However, this can be opted out/removed at any time. Your gift subscriptions are currently set to expire with the Dec24 issue. Please feel free to contact us at [email protected] with any additional questions or concerns.

    • Patricia E

      Date: 10/19/2023

      Patricia E

      Date: 10/19/2023

      Great! My issue was addressed immediately. All subscriptions were cancelled. Thank you!

      Highlights for Children, Inc.

      Date: 10/23/2023

      Hi Patricia! Thank you so much for taking the time to share your experience with us. I am glad to learn that we provided you with great customer service and your concern was taken care of quickly. Thank you for being a part of Highlights Family!

    • Marshall M

      Date: 10/17/2023

      Marshall M

      Date: 10/17/2023

      The name of a HighLights recipient was spelled incorrectly. Upon being notified of this the problem was corrected.

      Highlights for Children, Inc.

      Date: 10/18/2023

      Hi Marshall! Thank you so much for your feedback. I am glad to learn that we provided you with prompt and efficient customer service. Thanks for being a part of the Highlights family!

    • Carol Sue E

      Date: 10/13/2023

      Carol Sue E

      Date: 10/13/2023

      Maria handled the problem quickly! It was easy and efficient to fix the problem on the live chat. Thank you

      Highlights for Children, Inc.

      Date: 10/17/2023

      Hi Carol! Thank you for taking the time to share your experience with us. I am glad to learn Maria provided you with great customer service and your request was taken care of quickly. Thank you for being a part of Highlights Family!

    • Stephen B

      Date: 10/10/2023

      Stephen B

      Date: 10/10/2023

      There was a postal problem delivering to my grandson - and Highlights notified me of the problem. Not being local to him - I didn't know of the problem. ***** communicated it clearly and I was able to resolve the issue online. The communications were appreciated and her attention to the subscription and adjusting my account showed me she reviewed my account and made a few adjustments. Thank you.

      Highlights for Children, Inc.

      Date: 10/16/2023

      Hi Stephen! Thank you so much for your feedback. I am glad to learn Maria provided you with prompt and efficient customer service. Thanks for being a part of the Highlights family!

    • Robert F

      Date: 10/06/2023

      Robert F

      Date: 10/06/2023

      Great for young children, just seems like the older he gets it has been a challenge to keep his interest in this product. It was great for awhile

      Highlights for Children, Inc.

      Date: 10/16/2023

      Hi Mr. Robert! Thank you so much for your feedback and being apart of the Highlights Family!

    • Sharon K

      Date: 10/03/2023

      Sharon K

      Date: 10/03/2023

      I used chat to cancel my subscription today and ****** was absolutely fabulous. My request was handle very quickly and easily.

      Highlights for Children, Inc.

      Date: 10/16/2023

      Hi Susanne! Thank you for taking the time to share your experience with us. I am glad to learn Shante provided you with great customer service and your request was taken care of quickly. Thank you for being a part of Highlights Family!

      Highlights for Children, Inc.

      Date: 10/16/2023

      Hi Ms. Sharon! Thank you for taking the time to share your experience with us. I am glad to learn Shante provided you with great customer service and your request was taken care of quickly. Thank you for being a part of Highlights Family!

    • Barbara D

      Date: 10/03/2023

      Barbara D

      Date: 10/03/2023

      I somehow had two accounts, and ***** was able to merge them for me. Issue was easily resolved.

      Highlights for Children, Inc.

      Date: 10/16/2023

      Hi Ms. Barbara! Thank you so much for your feedback. I am glad to learn that Maria provided you with prompt and efficient customer service. Thanks for being a part of the Highlights family!

    • Margaret Y

      Date: 10/03/2023

      Margaret Y

      Date: 10/03/2023

      I had a great experience with the help section. Thanks to ****** for finding my account. And helping me with the ages of grand kids and what I needed to do.

      Highlights for Children, Inc.

      Date: 10/16/2023

      Hi Ms. Margaret! Thank you so much for your feedback. I am glad to learn that Jalana provided you with prompt and efficient customer service. Thanks for being a part of the Highlights family!

    • Helen C

      Date: 10/03/2023

      Helen C

      Date: 10/03/2023

      ****** was very quick to answer my questions about our subscription.

      Highlights for Children, Inc.

      Date: 10/16/2023

      Hi Helen! Thank you for taking the time to share your experience with us. I am glad to learn that Shante provided you with great customer service and your request was taken care of quickly. Thank you for being a part of Highlights Family!

    Highlights for Children, Inc. is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.