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Business Profile

Magazine Publishers

Highlights for Children, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Magazine Publishers.

Reviews

This profile includes reviews for Highlights for Children, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Highlights for Children, Inc. has 9 locations, listed below.

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    Customer Review Ratings

    4.13

    Average of 360 Customer Reviews

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    Review Details

    • Danielle V

      Date: 12/05/2022

      Danielle V

      Date: 12/05/2022

      My son has had all levels of Highlights Magazines since birth. About a year ago, he expressed interest in no longer getting the Highlights magazine, but the payment had been processed so we continued getting them. This year I tried to access my account but couldn't remember my information before the auto renewal kicked in. It kicked in faster than I thought, and the costumer service rep was amazing and helped. The only problem I had was the wait time. It took a while for someone to get on the chat or answer the phone; I had both going and was going to respond to whoever answered first.

      Highlights for Children, Inc.

      Date: 12/06/2022

      Hi ********! Thanks for taking the time to share your experience with us. We are thrilled to hear that you and your family have enjoyed Highlights over the years, and that your concern(s) have been taken care with great customer service. Thank you for being apart of the Highlights Family.

    • Lisa G

      Date: 12/01/2022

      Lisa G

      Date: 12/01/2022

      I **LOVED** Highlights as a kid!I needed to use the Chat feature today and I am completely satisfied with the response time and the ease of receiving answers.

      Highlights for Children, Inc.

      Date: 12/02/2022

      Hi ****! Thank you for taking the time to share your experience with us. I am glad to learn that we provided you with great customer service and your request was taken care of quickly. Thank you for being a part of Highlights Family!

    • Irene C

      Date: 11/29/2022

      Irene C

      Date: 11/29/2022

      I used the Highlights "Chat" option online to access my account & age-up my granddaughter's subscription. Service agent ****** knew exactly what was needed & immediately made the necessary changes. And I received credit for duplicate issues without having to ask. My daughter & 2 1/2 yr old granddaughter love Highlights. I love their customer service!

      Highlights for Children, Inc.

      Date: 11/30/2022

      Hi *****! Thank you for taking the time to share your experience with us. We are thrilled to learn that you are satisfied with our products and service. Thanks for being a part of the Highlights Family!

      Highlights for Children, Inc.

      Date: 11/30/2022

      Hi *****! Thank you for taking the time to share your experience with us. We are thrilled to learn that you are satisfied with our products and service. Thanks for being a part of the Highlights Family!

    • Deatra L

      Date: 11/29/2022

      Deatra L

      Date: 11/29/2022

      I have been gifting various Highlight magazines for neighborhood children for a few years. This year I needed to add a new child and had problems with the payment process. I went to Chat and was linked with *****. She was very helpful and took the time to resolve my problem. In fact we had 3 chat sessions in the past 2 days. The children and their parents are happy with the magazines and can't wait to see when the next issue arrives.

      Highlights for Children, Inc.

      Date: 11/30/2022

      Hi ******! Thank you for taking the time to share your experience with us. We are thrilled to learn that you are satisfied with our products and service. Thanks for being a part of the Highlights Family!

    • Margherita N

      Date: 11/22/2022

      Margherita N

      Date: 11/22/2022

      My daughter is almost 8 years old and has had a Highlights Magazine subscription for 2 years, and enjoys it a lot. We decided to try the "Which way ***" series, and she loves those even more! I just bought her the subscription for that one as well, and we had a couple of billing issues but the customer care chat service was really helpful and eager to fix the problem. No complaints. Really satisfied.

      Highlights for Children, Inc.

      Date: 11/25/2022

      Hi **********! Thank you for taking the time to share your experience with us. We are thrilled to learn that you are satisfied with our products and service. Thanks for being a part of the Highlights Family!

    • Cindy B

      Date: 11/21/2022

      Cindy B

      Date: 11/21/2022

      I chatted with ***** and she was very helpful. My mom used to give her grandchildren Highlights and now that she's gone, I wanted to send her great grandchildren what she would've sent, so I began subscribing a couple/few years ago. They all love it, so I am happy to keep renewing. Thank you for your kindness and help.

      Highlights for Children, Inc.

      Date: 11/22/2022

      Hi *****! Thanks for taking the time to share your experience with us. We are thrilled to hear that you and your family have enjoyed Highlights over the years, and that your concern(s) have been taken care with great customer service. Thank you for being apart of the Highlights Family.

    • Susanne B

      Date: 11/21/2022

      Susanne B

      Date: 11/21/2022

      I subscribed to two magazines - Highlights for the older grandchild, High Five for the younger. They accidentally entered the older child's name for both subscriptions. I contacted them thru their online chat option and it was immediately fixed. ***************. I still have some of my old issues from the ****s!

      Highlights for Children, Inc.

      Date: 11/22/2022

      Hi *******! Thank you for taking the time to share your experience with us. I am glad to learn that we provided you with great customer service and your request was taken care of quickly. Thank you for being a part of Highlights Family!

    • Emily S

      Date: 11/15/2022

      Emily S

      Date: 11/15/2022

      Highlights magazine customer service (live chat) was very responsive and helpful when I reached out for an address change. We have always loved the quality of the magazine, something I grew up on and now get to share with my own children!

      Highlights for Children, Inc.

      Date: 11/16/2022

      Hi Ms. ****** Thank you so much for your feedback. We are happy to learn that we provided you with prompt and efficient customer service. Thanks for being a part of the Highlights family!

    • Annalee W

      Date: 11/14/2022

      Annalee W

      Date: 11/14/2022

      I have ordered over the years for my granddaughters. They love receiving the magazine in the mail and love reading them. I ordered them for Xmas gifts. Great idea. Live chat was excellent also.

      Highlights for Children, Inc.

      Date: 11/15/2022

      Hi *******! Thank you for taking the time to share your experience with us. We are thrilled to learn that you are satisfied with our products and service. Thanks for being a part of the Highlights Family!

    • Teresa S

      Date: 11/10/2022

      Teresa S

      Date: 11/10/2022

      Loved the magazines when I was younger and now my grandkids do!

      Highlights for Children, Inc.

      Date: 11/11/2022

      Hi ******! Thanks for taking the time to share your experience with us. We are thrilled to hear that you and your family have enjoyed Highlights over the years. Thank you for being apart of the Highlights Family.

    Highlights for Children, Inc. is NOT a BBB Accredited Business.

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