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Business Profile

Magazine Publishers

Highlights for Children, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Magazine Publishers.

Reviews

This profile includes reviews for Highlights for Children, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Highlights for Children, Inc. has 9 locations, listed below.

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    Customer Review Ratings

    4.14

    Average of 360 Customer Reviews

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    Review Details

    • Melanie L

      Date: 09/07/2022

      Melanie L

      Date: 09/07/2022

      Highlights has been a favorite of mine since I was a child. Last Christmas we gifted both our granddaughters with subscriptions. I wasn't sure what the two-year-old would think about High Five. But she takes them to bed with her and reads them in her crib! I had a wonderful experience with the **************** **** ******* when it was time to renew. Thank you, Highlights!

      Highlights for Children, Inc.

      Date: 09/09/2022

      Hi Ms. ******** Thank you so much for your feedback. I am happy to learn ****** provided you with prompt and efficient customer service. Thanks for being a part of the Highlights family!

    • Susan W

      Date: 09/06/2022

      Susan W

      Date: 09/06/2022

      My Grandson loved the magazine but wanted to switch to Ranger **** for a while. **************** was awesome in helping me cancel and with a refund of automatic payment.*************************

      Highlights for Children, Inc.

      Date: 09/07/2022

      Hi *****! Thank you so much for your feedback. I am glad to learn we provided you with great customer service. Thanks for being a ********************** customer!

    • Debra F

      Date: 09/05/2022

      Debra F

      Date: 09/05/2022

      Gifted my grandson one year subscription last Christmas and was charged again without authorization.

      Highlights for Children, Inc.

      Date: 09/07/2022

      Hello ****************, thanks for taking the time to share your experience with us. I'm sorry for any concerns. Our magazine subscriptions have continuous service. When placing an order this information is provided. An email reminder is also sent to the email address on file about ***** days prior to the expiration date/charge. Continuous service can be opted out at any time: online via the customer account portal, or by contact us (phone, email, live chat). Please feel free to contact us at ****************************************** with any additional questions or concerns.

    • Jessica Q

      Date: 09/02/2022

      Jessica Q

      Date: 09/02/2022

      We were gifted a 3 year subscription to High Five and loved it. It was time to switch to Highlights, but I didn't know our account # or how to extend the subscription and billing. ****** helped us on the online chat and made everything so easy for us. Thank you for the excellent help and a fun magazine!

      Highlights for Children, Inc.

      Date: 09/07/2022

      Hi *******! Thank you for taking the time to share your experience with us. I am happy to learn that ****** was able to thoroughly assist you via chat. Thank you for being a part of the Highlights Family!

    • Deborah T

      Date: 09/02/2022

      Deborah T

      Date: 09/02/2022

      My grandson has gotten various levels of the Highlights magazines for years but has outgrown it. My granddaughter has grown into Highlights so I was able to use his renewed subscription to move her up and only paid for one subscription. ****** was very pleasant and accomplished that task nicelyvery happy!

      Highlights for Children, Inc.

      Date: 09/07/2022

      Hi *******! Thank you so much for your feedback. I am glad to learn we provided you with great customer service. Thanks for being a ********************** customer!

    • Cathy M

      Date: 09/01/2022

      Cathy M

      Date: 09/01/2022

      My grandchildren are too old now for the highlights magazine. While they enjoyed it for a couple of years it was time to cancel my subscription I spoke to ****** on the chat line and your representative canceled my subscription as requested with no problems at all.

      Highlights for Children, Inc.

      Date: 09/07/2022

      Hi *****! Thank you for taking the time to share your experience with us. I am happy to learn that ****** was able to thoroughly assist you via chat. Thank you for being a part of the Highlights Family!

    • jenny s

      Date: 08/31/2022

      jenny s

      Date: 08/31/2022

      I contacted Highlights on 8-28-0222 about getting a sample copy of their magazine and getting their phone number to call and subscribe. ***** was very helpful and contacted me pretty quickly. I would use this service again. It worked well.

      Highlights for Children, Inc.

      Date: 09/07/2022

      Hi *****! Thank you so much for your feedback. I am glad to learn ***** provided you with great customer service. Thanks for being a ********************** customer!

    • Lauren V

      Date: 08/30/2022

      Lauren V

      Date: 08/30/2022

      I was mistakenly shipped several editions of Highlights puzzle books. I sent an email to customer service and the problem was immediately resolved. I also was allowed to keep the puzzle books! That's great customer service. I will continue to order the magazine for my grandbabies.

      Highlights for Children, Inc.

      Date: 08/31/2022

      Hi ****************! Thank you so much for your feedback. I am glad to learn that we provided you with prompt and efficient customer service. Thanks for being a part of the Highlights family!

      Highlights for Children, Inc.

      Date: 08/31/2022

      Hi ****************! Thank you so much for your feedback. I am glad to learn that we provided you with prompt and efficient customer service. Thanks for being a part of the Highlights family!

    • Thomas D

      Date: 08/29/2022

      Thomas D

      Date: 08/29/2022

      Just want to compliment ***** for her help today! She was friendly and professional. She completed my request and answered my questions in short time. She is one of the best people I have dealt with on the phone of any company. She should train the other coordinators for Highlights. Thanx again, *****

      Highlights for Children, Inc.

      Date: 08/31/2022

      Hi ****************! Thank you so much for your feedback. I am happy to learn ***** provided you with prompt and efficient customer service. Thanks for being a part of the Highlights family!

    • Patricia H

      Date: 08/25/2022

      Patricia H

      Date: 08/25/2022

      My chat with ****** was absolutely wonderful! She was very informative, knowledgeable, and pleasant. She solved my issues (address change, subscription renewals) to my satisfaction! You have a fabulous person working for your company!!

      Highlights for Children, Inc.

      Date: 08/26/2022

      Thank you so much for your feedback! We'll let Tierra know that you were pleased with her service. Thanks for being a Highlights customer!

    Highlights for Children, Inc. is NOT a BBB Accredited Business.

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