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Business Profile

Magazine Publishers

Highlights for Children, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Magazine Publishers.

Reviews

This profile includes reviews for Highlights for Children, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Highlights for Children, Inc. has 9 locations, listed below.

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    Customer Review Ratings

    4.14

    Average of 360 Customer Reviews

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    Review Details

    • Melody D

      Date: 09/27/2024

      Melody D

      Date: 09/27/2024

      Am happy that this historic classic is still available. It's generational. Very happy to provide it to my teacher daughter as she shares it with her class. Her students reside in a financially troubled area. Glad I can give them a little sunshine.

      Highlights for Children, Inc.

      Date: 09/30/2024

      Hi ******! Thank you for taking the time to share your experience with us. We are thrilled to learn that you are satisfied with our products and service. Thanks for being a part of the Highlights Family!

    • Kathleen K

      Date: 09/25/2024

      Kathleen K

      Date: 09/25/2024

      Ive been sending your magazines to grandchildren for ********** all love your products!Last night I placed an order for a new grandchild & realized after I finalized everything that I ordered the WRONG magazine for her! Since it was after-hours I composed an email to **************** for assistance. ******************** thing this morning I received an email from ***** stating she has made the correction and all is well. Thank you ***** for your quick & efficient help in taking care of this & letting me know.

      Highlights for Children, Inc.

      Date: 09/26/2024

      Hi ********! Thank you so much for your feedback. We are glad to learn that ***** provided you with great customer service. We'll let her know that you were pleased with her service. Thanks for being a Highlights customer!

    • Morgan E

      Date: 09/24/2024

      Morgan E

      Date: 09/24/2024

      We love highlights! The book selection has been great so far! We started on established reading because we thought we were ready but unfortunately we found out we werent there yet. I had trouble figuring out how to switch it to ****** from C, so I reached out to customer service and they were awesome. Great customer support!!!

      Highlights for Children, Inc.

      Date: 09/25/2024

      Hi ******! Thank you for taking the time to share your experience with us. I am glad to learn that we provided you with great customer service and your request was taken care of quickly. Thank you for being a part of Highlights Family!

    • Connie B

      Date: 09/23/2024

      Connie B

      Date: 09/23/2024

      I made a typo and ussed Chat for a prompt address correction

      Highlights for Children, Inc.

      Date: 09/25/2024

      Hi ******! Thank you for taking the time to share your experience with us. We are thrilled to learn that you are satisfied with our products and service. Thanks for being a part of the Highlights Family!

    • Linda N

      Date: 09/21/2024

      Linda N

      Date: 09/21/2024

      I love the magazine - however their website is not user friendly. I was not able to ************************ my ********************** from 2-5 year old to the older kids age 6-12 magazine on the website without emailing and they have to do it. We have no control over our accounts.

      Highlights for Children, Inc.

      Date: 09/25/2024

      Thank you for sharing your feedback. Providing a world class customer experience is our top priority and I apologize that it wasnt demonstrated to you. We always appreciate feedback from our customers. I am including your comments in our Voice of the Customer database. The information in this database is distributed and viewed throughout the company. Your High Five subscription has been upgraded to Highlights as requested on September 13, 2024. The first issue of Highlights will arrive starting with the November 2024 issue and will expire December 2024.

    • Valerie W

      Date: 09/18/2024

      Valerie W

      Date: 09/18/2024

      Both my grandsons age 7 and soon to be 5 love the magazines.

      Highlights for Children, Inc.

      Date: 09/19/2024

      Hi *******! Thank you for taking the time to share your experience with us. We are thrilled to learn that you all are satisfied with our products. Thanks for being a part of the Highlights Family!

    • Michael C W

      Date: 09/18/2024

      Michael C W

      Date: 09/18/2024

      Thank you for the quick response and ease of cancellation of the subscriptions. Highlight continues to be an incredible stepping stone towards literacy and creativity in children. Thank you for your wonderful products supporting my grandkids as they grow up.****

      Highlights for Children, Inc.

      Date: 09/19/2024

      Hi ****! Thank you for taking the time to share your experience with us. We are thrilled to learn that you are satisfied with our products and service. Thanks for being a part of the Highlights Family!

    • Alexis T

      Date: 09/16/2024

      Alexis T

      Date: 09/16/2024

      Helpful and quick customer service. We love the ******************************************

      Highlights for Children, Inc.

      Date: 09/18/2024

      Hi ******! Thank you for taking the time to share your experience with us. We are thrilled to learn that you are satisfied with our products and service. Thanks for being a part of the Highlights Family!

    • Lisa B

      Date: 09/13/2024

      The app does not allow different levels of difficulty. I contacted support chat, ***** was no help at all and even gave me a link to try to look up a solution on my own, but the link doesn’t work. When I told her it didn’t work, she just said she’d report it and closed the chat.

    • Jan S

      Date: 09/12/2024

      Jan S

      Date: 09/12/2024

      I signed up for Highlights Five promotion and now I'm told there is no record of it. I can't be sure but it seems like some sort of scam.

      Highlights for Children, Inc.

      Date: 09/16/2024

      Hello ******************, thanks for taking the time to share your experience with us. We apologize for any inconvenience you may have experienced. Weve personally sent an email to further assist. Please feel free to contact us at ****************************************** with any additional questions or concerns.

    Highlights for Children, Inc. is NOT a BBB Accredited Business.

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