Roofing Contractors
Mr. Roof, Able Roofing, Crane Renovation Group & Contractors IncComplaints
This profile includes complaints for Mr. Roof, Able Roofing, Crane Renovation Group & Contractors Inc's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 59 total complaints in the last 3 years.
- 9 complaints closed in the last 12 months.
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Initial Complaint
Date:09/01/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Description:
I am making a formal complaint on behalf of my mother, ****** ***** against Able Roofing. She
contacted Able Roofing due to storm damage her roof had incurred during a storm in the spring. Her
sales rep, Zach H*****, stated that he would work with her insurance company to make sure that her
out of pocket costs were confirmed prior to having her roof replaced as she was on a fixed income. This
was of great concern to her as she is a disabled senior citizen living on social security and finances are
limited. She was informed by the insurance claims agent that her out of pocket cost would be $3500
including her deductible and depreciation. Zach confirmed to her that her out of pocket costs would be
$3500 which included her deductible after speaking with the claim agent himself. Zach verbally stated
this to myself, my brother **** ***** and sister-in-law ***** *****. She obtained financing for the $3500
through a promotion the company was offering. Zach stated that he felt that the insurance had given the
company a low bid but that any additional money would be agreed upon between Able Roofing and the
insurance company; the $3500 out of pocket cost would not change for her. Upon completion of her roof,
there were numerous nails left on the driveway, grass and patio, a large amount of debris and sawdust
was left on her car and the guards present on her gutters were damaged when removed. I did speak with
the project manager who stated that $200 would be removed from the invoice to have the car detailed.
Due to her financial limitations, not having that money in hand at the time of the roof completion made it
impossible for ****** to have her car detailed. Shortly after her roof was complete, ****** received a bill
that she still owed $2619.60 in addition to the $3500 that she paid out of pocket. The additional cost that
she is incurring monthly for the $3500 over an 18 month period is financially difficult for her and now this
additional amount is being requested. Looking at the contract that she signed, the original cost of the
roof was $12270.14 but the bill she received was for $12740.14 plus additional charges. She has
recently received a check from ******* ****** for $1083 for recoverable depreciation.According to the bill
from Able Roofing, even with this final check, she would still owe $1536.60. This was not expected by
her nor by me as I was informed that $3500 would be her out of pocket cost. I am asking that Able
Roofing honor their verbal contract proposed to ******, myself, my brother **** *****, and sister-in-law
***** *****. ****** will write the final check of $1083 to Able Roofing and this should be the final
payment for her roof. As a disabled senior citizen, she has a fixed limited income in which to live and
she cannot afford anymore than the $3500 she already paid. Four different people were verbally
informed by Able Roofing that her out of pocket costs for the roof would be $3500 so this amount should
be honored.
Business Response
Date: 09/07/2023
The damages were rectified between the customer and the
project manager. These billing discrepancies have already been
addressed after her daughter reached out to Pat, our GM, directly. We credited the
$1536.60 over 2 weeks ago. The amount she owes is $1083 which matches the
depreciation check from ******* ******.Initial Complaint
Date:09/01/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Description:
Mid July I had 2 contracts with Mr. Roof in Fairfield, OH. One contract was to install siding to the side of
my home. The second contract was to install gutters, gutter covers, and fasica. Mr. Roof never
explained to me that they are a “middle men”/ “marketing company.” They subcontract all their work out.
My concern with using subcontractors is that 2-year warranty on the work and they are not trained by Mr.
Roof so there may not be consistency with the work. I wanted the actual project managers that are
employed by Mr. Roof to come out and certify the work that was done by non-employed workers.
They completed the first part of the contract which was the siding. The City of Forest Park Building
inspector came to view the work and they stated that it was completed with “poor craftsmanship.”
To avoid having my electric cutoff twice, they completed contract #1 and started on 1/6 of the fascia that
was part of the gutter contract ( Contract #2).
I asked for the project manager to come and supervise the work that was supposed to be completed on
the 2nd contract. I was told that would happen. Unfortunately, Mr. Roof did not keep their word. They
refused to show and sent the contractors away. At one point a “supervisor” took the phone and told me
no one was coming out, sent the crew home.
They decided to terminate the 2nd contract because they did want to be held accountable by certifying
the work of their contractors. Both contracts would have cost me $13,000!
Since they started putting fascia on 1/6 of the area, which was part of the 2nd contract they terminated,
they wanted to be compensated. They told me it cost $1185. I requested a detail invoice to explain how
they came to that number because it seemed like a lot for such a small amount of work completed. The
employee was shocked it cost that much. While they were “investigating” the cost breakdown of the
invoice, they were attempting to get paid from the finance company. I was told they “can’t “ break down
the invoice.
On August 15, 2023 Doug from Mr. Roof was suppose to meet with The City of Forest Park Building
inspector and myself to survey the projects poor craftsmanship and unfinished work. Doug agreed and
then a few hours later sent a text canceling and not rescheduling. They constantly say one thing and
then do the complete opposite.
My home has unfinished work and looks bad. I have to hire another company to complete the work of
the and polish finishes that Mr. Roof did not complete. After this experience I learned that Mr. Roof has
poor customer service. The salespeople make you feel confident about the company and quality of work
but once they have their contract and financing approved they move on. They don’t want to be held
accountable for work.Business Response
Date: 09/07/2023
This customer was not friendly from the start. We cancelled the majority of the gutter contract and only invoiced for 13ft of soffit and
fascia that we completed and the siding portion of the contract. The General Manager and
Justin [Project Manager] went out to this customers home to try and reason with her and come to a
resolution. She was not budging. She started yelling at Justin for absolutely
no reason. He ended up leaving the property. The General Manager told her we were going to cancel
the remaining and invoice for the work we have already completed. The General Manager was going
to offer her a discount if she let us finish the work entirely but she was not
having it. We are invoiced for the siding as well as the partial gutter work we
did complete. She is not happy about the price she has to pay. She thinks she
should only have to pay the siding portion plus receive a discount for her
inconvenience. The GM told her no and that we are due the balance as we completed
some of the gutter work. As for the itemized invoice, we do not provide those.
We have no way of providing that. Our invoices automatically generate from the
system.We will not be negotiating or offering a discount through this BBB discourse.
Best,
Customer Answer
Date: 09/20/2023
9.20.2023 KG received call from consumer discussed her request for $500.00 is "fair". She has decided to hire a new contractor to redo work with different materials than those used by Mr. Roof. KG explained BBB cannot pursue compensation which her request for $500.00 would fall within.Initial Complaint
Date:08/23/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Last year in 2022 I call Mr roof warranty department to come and and see my roof. The guy Tyler came and told me I needed a ventilation vent for my roof that was the reason why it was sagging and he would see when he got back to the office how much it would cost. Tyler didn’t call me I called him and he told me the vent would cost 2000.00 dollars I ask him about someone coming to look at my roof he said he was put the order in. Mr roof people never came. The project foreman chase came and Susan that was August 21,2023 and said it was my rafters and I said this didn’t happen over night it’s been their and why did they put the roof on and didn’t inform me of the problem with the rafters I had the roof put on in 2020 just 3yrs ago and 20 yr warranty so they didn’t explain what the warranty take care of my roof is in bad shapeBusiness Response
Date: 08/31/2023
On January 6, 2020, Mr.
Roof installed a Roof Guard Plus system for ******. At that time, the rep &
the customer discussed the issues of sagging and how to most cost effectively address
the sagging problem with a new roof. According to the contract, there are
mentions of the of the sagging roof and that Mr. Roof would attempt to help
this sagging by replacing OSB at the eaves which was done. There isn’t
any mention in the contract of making any corrections to the rafters so no
corrections were made at that time. It seems that the plywood is now pulling
away from the rafters due to additional sagging although no leaks or other
issues are present which would require a general contractor to reframe. As a
result, there is nothing that Mr. Roof can do to rectify this situation under
the existing warranty. Mr. Roof has fulfilled all obligations according to the
contract and if anything is under the stated written warranty that needs to be
corrected, Mr. Roof would take care of those issues at anytimeCustomer Answer
Date: 09/11/2023
I am rejecting this response because: Mr.Roof haven't çome to fix my roof from sagging.
Regards,
****** ******Initial Complaint
Date:08/06/2023
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Able roof worked on re-roofing our roof on 7/5/23. After a month they still have not completed their contract obligations and corrected damage. I have attached our email correspondence to help provide the timeline and information. We have text messages and photos as well. If you can call me at ###-###-#### would like to walk through this with you. There are 4 known items that have not been completed:
1) Cleanup-There are still nails all over the place. We had a pre contract signing conversation and the contract was amended to state they owe all cleanup. A month later they have not completed this and the nails are in our gutters and downspouts.
2) Replace the damaged screen and window. A month later Able still has not corrected and as of last Monday, the cost had not been authorized by them to be completed.
3) The Able "PM" still has not returned text or my last email to coordinate correcting the vent issued they agreed in writing they would pay for.
4) Compensating us for the replacement of the ceiling fan electrical boxes.
We currently have the bank payment on hold due their continued lack of response. We hired what was supposed to be a reputable roofing company and were promised a project manager who would coordinate and take care of the project. What we received was anything but a reputable performance.
Our requested outcome
1) Able completes these open item and all cleanup, issues the warranty and receives the funding release
2) Able pays for the repairs to the vent and window
3) Able reimburses for light repairs
4) Able reimburse us at a fair hourly rate for our time doing their job
5) An executive of Able personally apologize for their handling of thisBusiness Response
Date: 08/09/2023
Hello,
Bobby has been working through the issues Mr. ***** addressed in this complaint. Damaged screen and
window - Repair is in the works. Glass company was out at
customer’s property on 8/1 and informed us (Able) on 8/2 that the ETA for
glass replacement was 2 weeks. Vent Issue – Customer
had been informed that we (Able) cannot correct the vent issue below the
roofline. Customer was told to call a certified HVAC/plumbing
company to get the work completed and we would reimburse them or pay the
company directly. This was relayed to the customer on 7/27 in
writing. Ceiling fan electrical
boxes - Customer has been informed
to submit invoice to us upon completion. Cleanup
– A secondary round of magnet sweep/gutters being cleared out has been offered.Best,
Customer Answer
Date: 08/16/2023
Able still has not resolved the vent issue, or removed the nails. I have not heard from an Able executive. The only thing they have done is issued a credit for the lights and the window should be ready in a week or so. I tried again to get the “pm” to walk and now the week of the 21st looks like the best case….7 weeks after the install? I hired what was claimed to be a reputable company and am tired of no one at Able being willing to walk out and address the matters. Last as Able had now waited 7 weeks to cleanup these nails are now in the gutters and downspouts. As I have stated before this needs to be flushed out. I requested a plan from able weeks ago on what day they wanted to do this and heard nothing. Would like to discuss, if so please call ###-###-####. Able created the problem, for 7 weeks they have put little effort into solving and they need to once and for all submit a plan to correct that we can coordinate and I can work from home the day they do it.
Regards,
***** *****Business Response
Date: 08/23/2023
“Vent and removal of nails issue” – waiting on walk through
to confirm list of all items that need to be rectified.
“no one at Able being willing to walk out and address the
matters” – Bobby (project manager) has made repeated attempts to schedule walk
through. Customer’s availability is partly responsible for the “long
wait”
“7 weeks to cleanup nails in gutters and downspouts” – Bobby
has repeatedly asked for confirmation of second attempt at nail removal.
To my knowledge, the customer has yet to confirm that is what he wants, besides
describing it here on the BBB complaints.
Bobby (project manager) forwarded me the attached text
message from Friday August 11th, in which the customer didn’t
respond until this past Friday, August 18th. There has been a
lot of communication between the customer and Bobby. The time it has
taken to get the customer’s issues resolved is in part due to the customer’s
lack of response.Customer Answer
Date: 09/02/2023
Better Business Bureau:
While I do not appreciate Able’s timeliness or response, as of yesterday they have finally completed the open items. I consider the matter closed.
Regards,
***** *****Initial Complaint
Date:08/01/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They forged my name (****** ********) and initials on the documents. I (****** ********} was not authorized for any decision made on this project. ***** ******** ONLY!! ***** was charged and over charged for materials that were never used on project (roof) such as Thunder vent 6, Plumbing boot 3-4" They also said I (******* authorized a gutter size upgrage for standard 4" to 6" gutters and 3x4 downspouts all Improperly installed concerns about water proofing that was supposed to be add under shingles. ***** wasn't allowed to inspect before roofing shingles were applied.
Business Response
Date: 08/02/2023
The contract was signed
electronically on 6/1/23 - Both names appear on the final signature line
of the contract. During installation, rotten fascia wood was
discovered on left rear upper corner, photos taken, customer notified and wood
replaced. When Doug, the project manager, showed up to do the quality control inspection, he was met by
a hostile Mrs ********. Her husband even tried
to calm her down. Doug was unable to complete final inspection for this reason. This is the first we are hearing of an issue with the gutters being "improperly installed". We would be happy to complete our inspection. Please give our office a call and we will get you scheduled. Thank you.Initial Complaint
Date:07/11/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
3-2023 I contacted MR. Roof to repair shingles that blew off in a storm in March. The contract says the lifetime warranty charged me $300 for 3 shingles. I told them I wouldn't pay the $300 that I would see in court. i was ordering this done under my lifetime warranty.
Devon said, "it doesn't cover that." In the contract it says Up to 200 MPH winds will be covered.
I can send this part of my contract to you to see.
In April I had more shingles come off in another storm. This time I went through my home owners insurance deductible was $2,500. I had to repair it that time under maintenance . I am asking Mr Roof to reimburse me for the $2,500 deductible on my insurance for April repair & the court fee of the org. 3 shingle job of $133.00.Business Response
Date: 07/11/2023
Hey *****,
Please send over the copy of your contract. Our warranties do not cover storm damage.
Best,
Customer Answer
Date: 07/14/2023
I am rejecting this response because:My roof I purchased in 2011 has a lifetime warranty that includes wind damage
Regards,
***** *******Initial Complaint
Date:05/18/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
May 18th 2023 ,7am my roof was to be replaced by Mr Roof. An old pickup parked & waited (no Mr Roof logo on the vehicle), a bit later a newer red vehicle parked. 3 men came up & put ladder to roof, I went on porch to greet & "no one" spoke English. 1) I felt unsafe, I'm 66, widowed, living alone. My thoughts were, is this a valid company, Would I be held liable for any injuries, were the crew citizens licensed to work here. 2) I was informed a project mgr would speak to me first. 3) I called the Mr Roof # & spoke to a person with the answering service (biz was not open). They took the message I wanted a crew that I could communicate with today. 4) The project mgr was called by a crew member & the project mgr had broken English he was "going to pickup roofing materials". 5) salesman Joe B***** called me & was furious & said I would not manipulate the situation. 6) The company cancelled project & would charge me a restocking fee. 7) If the project mgr would have been here with the roofing materials & spoken to me, this could have been avoided. As I was being told they cancelled, the crew was hammering back the shingles they had already removed. 8) Charging a restocking fee in this case is unthinkable. I want no apology, no money, I don't want the restocking fee. I feel I am another senior citizen & widow being taken advantage of by salesmen & large companies. Good communication could have taken care of this whole issue. I wonder if they have had other problems in the past and made a snap judgement in this situation and come out making money by charging a restocking fee.Business Response
Date: 05/18/2023
Hello,
Thank you for your feedback. We go through the proper legal
channels when hiring crews. Our crews are insured and are required to be U.S
Citizens. As a multi-regional organization with over 60 years of business, we
don’t take shortcuts when it comes to hiring professionals.
You requested to have a fully English-speaking crew. We did
not have a crew available for you to accommodate your request. Because you insisted
this be the case to complete the work on your home, we were forced to cancel
the project. Furthermore, we do not intend to provide you with services going
forward, in the future. We will be collecting a restocking fee due to our
contractual agreement that outlines the 72-hour cancellation notice that has
since passed.
Best,Customer Answer
Date: 05/19/2023
I was not informed there were no crews with whom could effectively communicate. No logos on the vehicles. The project manager was to have spoken with me “prior to” any work being done and this step was not followed. The complete absence of these small steps started the feeling of being unsafe. I am a widow, alone, and a senior citizen.
The sales person Joe B***** was so furious with me that he accused me of being manipulative on a phone conversation May 18th 2023. I thought that was the problem, now not only did I feel unsafe, I felt that I was being used and slandered by a member of staff. Each staff member represents the views of the company. I felt the contract was being cancelled due to Mr Roof feeling I was being manipulative. I did not understand no other crew would ever be available that work with Mr Roof.
I felt unsafe in the situation (elderly, widow, alone) and asked for a solution which was denied and at a high cost. No compromise was offered, no mention of any restocking fees. The price for my peace of mind and safety was only $1,331,08.
No products were on the property when a phone was handed to me by a crewman. The gentleman on the phone appeared to be trying to inform me he was on his way to the dump to pick up things
This was an unusual conversation so in my defense, there were Mr Roof logo’s on any vehicle, and no way to interpret from the crew. The whole situation felt unsafe.
Some of the old roofing was already removed by the time Mr Roof contacted the roofers to stop working. I did appreciate the roofer hammering back in place the roof that had already been removed.
Better communication training for the sales staff, a project manager who arrives on site “first with details” of how the day will be handled and logos on the vehicles will go along way in helping customers feel safe in working with Mr Roof.Initial Complaint
Date:05/10/2023
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Mr. Roof installed a roof for me as part of an insurance claim in March 2023. The roof has been completed, but during installation they dented several gutters. I took pictures right away and made David and Jeff aware of the damage cause by their roofers, with photos. They came back to me offering a 250.00 credit for the damage they caused and I explained I don’t want the credit, I just want my gutters repaired. I was told no problem, they will fix it. A couple weeks later while I was not home, a crew came to fix the gutters. I saw them working later via my Ring video doorbell. They did not repair the gutter with the most damage, over my bay window, and one section at the other end of my house. I have tried to reach David via email for an update for over two weeks with no response. I just want my gutter restored to the way it was prior to their crew damaging it so I can feel that the job is complete and pay my portion of the bill not covered by insurance. I understand they are very busy, but please finish the job you started and the damage cause by your employees.Business Response
Date: 05/12/2023
Hello,
We apologize that you did not have an excellent experience with us. We do our best to make things right for customers in a timely manner. I have spoken to the Nashville office and they informed me that they reached out to you and scheduled a time on May 18th to complete the repairs.
Best,
Customer Answer
Date: 05/19/2023
I accept the business's response to resolve this complaint.
Regards,
******* *******Initial Complaint
Date:03/15/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I contracted with Able Roofing for home repairs caused by a hail storm in Zanesville, Oh. Of 2022
Able has done less than satisfactory work on my home, they are refusing to answer my calls meanwhile demanding payment for work than is terrible quailty.
Project manager : Marty E******
Some guy name DanBusiness Response
Date: 03/21/2023
We've been in contact with this customer to reach a resolution.Initial Complaint
Date:03/02/2023
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This information includes items: A. additional cost they wanted us to incur beyond the contract agreement.
B. items not completed properly ie. shoddy workmanship C. the slowness in correcting the items once pointed out. The job began October 20, 2022 and items, corrected on February 28, 2023.
A. They wanted to add an additional $1,400 to my bill because they needed to add wooden wedges to reinforce the new gutters (it should have been included in the estimate because the area was exposed due to a branch tearing the gutter away from the house). B. The flashing, under the shingle, the skylight and the cover over the gutters was done very unprofessional and a white tag on the left corner of the skylight was not removed because the project manager said it needed to remain because it contained valuable information.
C. Again, the job began October 20, 2022 and items corrected on February 28, 2023.
This has been a very stressful, unwarranted and unprofessional experience and I should not have had to be involved in the managing of a project that I had to pay for. I have spoken to and met with two different project managers and the accounts receivable manager. This was a 19,700 job. I have voicemail and text messages dating back to October 10, 2022. I feel that I need to be compensated.Business Response
Date: 03/03/2023
Hey ******,
I apologize that you did not have a great experience. I spoke with the Cincinnati office and they advised me that we credited the change order off of your bill. Total was
$1,350.00 that we took off for you and that all work has been corrected and
completed.I hope this address your inquiry. Have a great weekend!
Mr. Roof, Able Roofing, Crane Renovation Group & Contractors Inc is BBB Accredited.
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