Reviews

This profile includes reviews for IGS Energy's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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IGS Energy has 14 locations, listed below.

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  IGS Energy

  6100 Emerald Pkwy Dublin, OH 43016-3248

  
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  IGS Energy

  6450 Poe Ave., Ste. 115 Dayton, OH 45414

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  IGS Energy

  1751 Lake Cook Rd Ste 270 Deerfield, IL 60015

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  IGS Energy

  PO Box 8002 Accounts Payable Dublin, OH 43016-2002

  
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  IGS Energy

  4314 Old William Penn Hwy Suite 100 Monroeville, PA 15146

Review Details

• Review fromNicholas C

  Date: 10/18/2024

  1 star

  Nicholas C

  Date: 10/18/2024

  I give a zero review? A salesperson ******* from ********* came to my door in **** from **** and promised me a lower rate on my electric bill. ******* is now unable to contact that voicemail is full. I called to cancel after looking at my bill and receptionist said there is a fee for cancelling. She also said I initialed a contract for a year that I never received. I explained that the *** they are charging is higher then I was paying before and my bill is almost doubled. I can't believe this business is even able to have a name and go door to door and openly rip people off. Shame on people that work for this company

  IGS Energy

  Date: 10/21/2024

  Sorry to hear you feel IGS Energy is bad! Is there anything we can do to help? Let us know at [email protected]

• Review fromJames S

  Date: 10/16/2024

  1 star

  James S

  Date: 10/16/2024

  IGS Energy arbitrarily raised its rate per unit by nearly 100% over other suppliers of gas during the winter months. The result was the highest gas bill ever received in February 2024. I immediately attempted to cancel their service. It is still not cancelled. This company is a total fraud.

  IGS Energy

  Date: 10/21/2024

  Thanks for your feedback. We’re sorry to hear you have not had a good experience. If we can help clarify anything, please let us know at [email protected] and we will be sure to get your questions answered.

• Review fromLee K

  Date: 10/10/2024

  1 star

  Lee K

  Date: 10/10/2024

  Scammers, pure and simple. My elderly mother and myself were straight faced LIED to by the saleswoman that came to our home. I never want to see this company on our property again or I will do the talking. Don't show them ANY BILL or sign ANY CONTRACT without reading the entire thing, ESPECIALLY the fine print!!

  IGS Energy

  Date: 10/11/2024

  Sorry to hear you feel IGS Energy is bad! Is there anything we can do to help? Let us know at ************************

• Review fromAnna B

  Date: 09/30/2024

  1 star

  Anna B

  Date: 09/30/2024

  An *** salesman came to our home and promised their rate would be less than my current electric supplier. First bill comes and the rate is higher. I attempt to reach out for help and to resolve but no response. Now Im paying $149 to cancel IGS and switch back to my prior supplier, ******. My original rate with Dynegy is not offered now, so I have to take a higher rate - which is still lower than IGS. I feel swindled. Dont trust IGS to take care of you as a customer.

  IGS Energy

  Date: 10/02/2024

  Thank you for your feedback. *** will be reaching out to review.

• Review fromKyle S

  Date: 09/27/2024

  1 star
  *ZERO STAR*Absolutely horrendous experience with IGS Home Warranty Sector. We closed on our property and were granted a home warranty as part of the closing process. This was October of 2023. Earlier this month I noticed a leak in the garbage disposal and did a quick estimate of the cost for myself to fully service the issue: $140. I was reminded that I had a warranty with IGS I should look to file a claim to have it fixed. I called to file and paid the $100 to file, my first mistake. It felt like a scam, but I was assured the 100 dollar claim fee would be the only thing needed to pay unless a $250 limit were reached. It was not entirely made clear the cost breakdown of the vendors labor and replacement of the unit (not to mention they were going to upgrade the disposal, something that did not need to be done.)*** called to confirm a $130 charge to have the plumbers in my condo uninstall and replace the disposal. I told them no, and I would not be proceeding with them. I had a call with the supervisor scheduled the next day but he did not return the call until a day later to sort out the details. The supervisor kept insisting on the out of pocket costs to the company and making sure the vendors were taken care of. Honestly, if I didnt know any better, I would think this company makes its profits based on the vendor satisfaction. There was sweet customer service speak used on the first call, then nothing but apologizing for the vendor. No refund granted, and still tried to retain me when I said i wanted to end the policy with a month left. Absolute scam of a company and I wish I never filed a claim. I ended up paying 100 dollars for plumbers to tell me my disposal was broken, and an added 130 for the job. Shame on you for not considering the warranty policy holder at all.

• Review fromGregory S

  Date: 09/24/2024

  1 star

  Gregory S

  Date: 09/24/2024

  High pressure salesperson who would not leave my property. Then flippantly drove away demanded to review my bills because theres likely a problem and that it needed urgent attention. SCAM HIGH PRESSURE SALES FALSE CLAIMS LYING RUDE INTIMIDATING

  IGS Energy

  Date: 09/25/2024

  Sorry to hear you feel IGS Energy is bad! Is there anything we can do to help? Let us know at ************************

• Review fromMarsha B

  Date: 08/26/2024

  1 star

  Marsha B

  Date: 08/26/2024

  The IGS Energy was supposed to save me money. Instead the charges for "delivery" in the summer months were almost as much as my electric cost. I'd like an explanation as to how the cost was calculated for my July, August and September bills. I cancelled on July 30. When I called Ameren, I was told that the change would not take place till my October bill. I think that these companies should be banned from doing this to people.

  IGS Energy

  Date: 08/27/2024

  Thank you, IGS charges for the usage, the Ameren charges the Delivery. You will always have Delivery charges. The billing is just broken out once with a supplier. With IGS energy you are able to lock in your supply price with Ameren will bill at the market variable rate price. Please contact us at ************ to review in more detail.

• Review fromjoseph h

  Date: 08/23/2024

  1 star

  joseph h

  Date: 08/23/2024

  I WAS SCAMMED INTO A SOLAR LEASE THE LADY VENTURE SOLAR HAD ME SIGN A LEASE WITH IGS SHE HAD ME THINKING I WAS GOING TO GET MY SOLAR REBATES BUT IGS GETS THEM ALSO THEY INSTALLED THE PANELS ON MY ROOF I NOW HAVE A 25 YEAR LEASE BUT THEY ONLY WARRANTY THE ROOF PENETRATIONS MOUNTINGS FOR 5 YEARS HOW CAN THEY LEASE ME A SOLAR PANELS FOR 25 YRS AND ONLY WARRANT THERE ISTALATION JOB FOR 5 YRS SO IF I GET A LEAK FROM THERE PENETRATIONS AFTER 5 YRS I HAVE TO HAVE THEM REMOVE THERE PANELS WHICH THEY ARE GOING TO CHARGE I DON'T KNOW HOW MUCH BUT IM SURE ITS A LOT OF MONEY FOR ME TO FIX THERE LEAKS I CAN NOT BELIEVE I FELL FOR THIS SHIT!!!!!!!!!!! I WILL BE TALKING TO A LAWYER THIS IS NOT RIGHT

  IGS Energy

  Date: 08/26/2024

  Thank you for reaching out and sharing your concerns, your feedback has been sent to the appropriate parties. Putting customers first is our top priority and in the event any intervention is needed in the future, we will work with you to ensure all parties are satisfied. Thank you, IGS Solar Support.

• Review fromChelsea S

  Date: 08/12/2024

  1 star

  Chelsea S

  Date: 08/12/2024

  Zero stars. They have rates far higher than their competitors. I cancelled and paid them the fee directly and then they proceeded to bill me through AES. This had been ongoing for 3 months and they still will not pay me back. I had to get an email together with them and AES just to get them to acknowledge that the fee had been paid. This is corrupt.

  IGS Energy

  Date: 08/13/2024

  Sorry to hear you feel IGS Energy is bad! Is there anything we can do to help? Let us know at ************************

• Review fromMATT W

  Date: 07/29/2024

  1 star
  *** engages in predatory sales practices - especially geared toward elderly people. My mom (84) recently had one such sales person who made four different visits to her home. Not because this sales person cared genuinely about my mom's energy budget, but viewed her as a prime target for a sale and to take as much advantage of her welcoming disposition as possible. And, he did by having her sign up for many services that she didn't need. If it wasn't for the intervention of my brother, the *** sales person would have successfully swindled her. So, if you have older loved ones, please counsel them on how to firmly refuse sales persons that come to their door unplanned and uninvited. If *** had a product that could sell itself, maybe they wouldn't have to resort to low brow sales practices. I am a former *** customer - that won't happen again.