Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Stair Lifts

Leaf Home Stair Lift

Reviews

This profile includes reviews for Leaf Home Stair Lift's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Leaf Home Stair Lift has 36 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    2.21/5 stars

    Average of 117 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromGary B

      Date: 07/13/2023

      1 star

      Gary B

      Date: 07/13/2023

      I responded on line to their ad for a free quote late night last night i.e. early AM. I then got a call from them at 8:03 this morning. Unless you are friends, I think it is rude to call any home before 9:00 AM and after 5 PM.Their Email / Website lead me to believe that I would have an instantaneous quote not a early morning wake-up. After filling out their information, I immediately wanted to retract it, as I knew they did not live up to their advertisement. - **********

      Leaf Home Stair Lift

      Date: 07/14/2023

      Thank you for taking the time to leave this review with us, ****. We have brought your concerns to our upper management to address for future customers. Thank you again for bringing it to our attention. 
    • Review fromJane S

      Date: 07/12/2023

      1 star

      Jane S

      Date: 07/12/2023

      Im a renter and they constantly call me. Ive blocked every number they call me from. They must have hundreds of phone numbers. Im sick of them calling me!!! Stop it! Please!

      Leaf Home Stair Lift

      Date: 07/13/2023

      We strive to enhance your experience while looking for home improvements by taking care of the heavy lifting. If you would like to update your communication preferences, please email us at ******************* including your name and phone number. Make sure to include "Adjust Calling Preferences" in the subject line, and our team will be happy to assist you directly.
    • Review fromAnnie H

      Date: 07/11/2023

      1 star

      Annie H

      Date: 07/11/2023

      This company has been harassing me for a week now. I have blocked their multiple numbers and theyve still managed to call me over 33 times. This is a horribly run business.

      Leaf Home Stair Lift

      Date: 07/12/2023

      We strive to enhance your experience while looking for home improvements by taking care of the heavy lifting. If you would like to update your communication preferences, please email us at ******************* including your name and phone number. Make sure to include "Adjust Calling Preferences" in the subject line, and our team will be happy to assist you directly. 
    • Review fromMicki C

      Date: 07/10/2023

      1 star

      Micki C

      Date: 07/10/2023

      This company is constantly calling me several times every day. I continue to block their numbers and they just call with new numbers. I would never purchase from a company that uses this harrassment tactic. STOP!!!!!

      Leaf Home Stair Lift

      Date: 07/12/2023

      Our intention is to make your life easier when searching for home improvements for your home We put in the work, so you dont have to! If you would like to adjust your communication preferences please email us at ****************** with your name and phone number, along with Adjust Calling Preferences in the subject line so that we may help you directly. 
    • Review fromAngela C

      Date: 07/08/2023

      1 star

      Angela C

      Date: 07/08/2023

      IT HAS BEEN TWO MONTHS AND IVE BLOCKED OVER 100 DIFFERENT NUMBERS THEY WILL NOT STOP CALLING EVEN AFTER I EMAILED THEM TO STOP!! Like do I need to take legal action????? Thats my next step

      Leaf Home Stair Lift

      Date: 07/10/2023

      Our intention is to make your life easier when searching for home improvements for your home We put in the work, so you dont have to! If you would like to adjust your communication preferences please email us at ****************** with your name and phone number, along with Adjust Calling Preferences in the subject line so that we may help you directly. 
    • Review fromKay H

      Date: 07/07/2023

      1 star

      Kay H

      Date: 07/07/2023

      Same as the reviews below, I get several calls each day from a different number. Tried blocking at first, but then the call came thru from another number. I wish there was a "solution" for them, to stop!!!!

      Leaf Home Stair Lift

      Date: 07/10/2023

      We strive to enhance your experience while looking for home improvements by taking care of the heavy lifting. If you would like to update your communication preferences, please email us at ******************* including your name and phone number. Make sure to include "Adjust Calling Preferences" in the subject line, and our team will be happy to assist you directly. 
    • Review fromAnji C

      Date: 07/06/2023

      1 star

      Anji C

      Date: 07/06/2023

      Leaf Home Safety could be selling tickets to paradise and I wouldn't answer their call. I will NEVER purchase from a company incessantly hounding me. Started blocking their calls and another call comes in from a new number. Was so annoyed I didn't even want to communicate with them long enough to say STOP, but it's obvious they are determined to harass me until I do. After reading all of these complaints about the same issue despite requesting them to stop...I expect to still see their calls register in my phone log. Surely these 1-Star reviews will eventually ***** any positive reviews.

      Leaf Home Stair Lift

      Date: 07/07/2023

      We strive to enhance your experience while looking for home improvements by taking care of the heavy lifting. If you would like to update your communication preferences, please email us at ******************* including your name and phone number. Make sure to include "Adjust Calling Preferences" in the subject line, and our team will be happy to assist you directly. 
    • Review fromEphraim O

      Date: 07/06/2023

      1 star

      Ephraim O

      Date: 07/06/2023

      Horrible company. How does this company get away with spamming people for so long. Non-stop calling all day. The moment you block one number, they call from a different one. There should be a law against the unethical practices of this junk company.

      Leaf Home Stair Lift

      Date: 07/07/2023

      Our intention is to make your life easier when searching for home improvements for your home We put in the work, so you dont have to! If you would like to adjust your communication preferences please email us at ****************** with your name and phone number, along with Adjust Calling Preferences in the subject line so that we may help you directly. 
    • Review fromWilliam M

      Date: 07/03/2023

      1 star

      William M

      Date: 07/03/2023

      The work was not of quality as advertised and overpriced. They take advantage of older consumers to get paid and not solidify quality work performed. DO NOT even bother with this company and their foreign contractors. They will do a half job but charge heavily for simple small bathrooms. Seriously predatory at this point.

      Leaf Home Stair Lift

      Date: 07/05/2023

      Our mission is to provide the best and safest solution paired with an outstanding customer service experience from beginning to end, *******. Please help us to improve by providing more information. We can be reached at ************
    • Review fromK. D.

      Date: 07/03/2023

      1 star

      K. D.

      Date: 07/03/2023

      This company has been bombarding me with phone calls for the past 5 weeks, with multiple calls per day from different phone numbers. I keep blocking the numbers and they call from a new one. I submitted a complaint to BBB and Leaf Safety's response was NOT to remove me from their aggressive sales call campaign, but to say that I must take further steps to remove myself. Can't understand how they think a calling blitz is going to make anyone desire to use any product they want to sell you or make you have any faith in their integrity. Absolutely unreal. Don't even know what they sell, although I see "Stair Lift" under their company name at the top of this BBB page. I have no need for a stair lift and have certainly never searched for such a thing or made any inquiries that would suggest I need this company in my life. You can be sure I'll remember them negatively should I ever need a product they sell, though.

      Leaf Home Stair Lift

      Date: 07/05/2023

      Our intention is to make your life easier when searching for home improvements for your home We put in the work, so you dont have to! If you would like to adjust your communication preferences please email us at ****************** with your name and phone number, along with Adjust Calling Preferences in the subject line so that we may help you directly. 

      K. D.

      Date: 07/05/2023

      Hahaha. It's like they're trolling at this point. I'm not giving this company my email address. They've been irresponsible enough with my phone number, which I never knowingly gave them anyway.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.