Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Internet Services

Omni Fiber, LLC

Headquarters

Reviews

This profile includes reviews for Omni Fiber, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Omni Fiber, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.53/5 stars

    Average of 292 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromgavin r

      Date: 07/20/2024

      1 star

      gavin r

      Date: 07/20/2024

      The last 3 weeks I've tried to call omni fiber and schedule to have them come out for new service 3 times I got are scheduling calendar is down. After the 3rd phone call they said I could schedule online so I did. Then they call me again telling me my service is ready to be installed but I had scheduled it for July 20th 2024. They said sorry no one confirmed that your address was scheduled. So they said a installer would be out Saturday July 20th 2023. I waited almost all day my time frame was 8 - 11am. Not a call no text nothing as far as I'm concerned I will never OMNI FIBER AGAIN.

      Omni Fiber, LLC

      Date: 07/22/2024

      ************** - I will reach out to you to see if there is anything we can do.  I saw that you were recently installed.  Your 100% satisfaction is very important to us.  
    • Review fromDara W

      Date: 07/11/2024

      4 stars

      Dara W

      Date: 07/11/2024

      4.8 out of 5 star only reason it didn't get a five stars because there are instances where although the download rate is close to what we are paying for there are times that there are massive swings and it's not as consistent as what I would like to see it be.

      Omni Fiber, LLC

      Date: 07/12/2024

      Thank you for your feedback.  Please contact our technical support so that we can look into this issue.  
    • Review fromTina B

      Date: 07/11/2024

      4 stars

      Tina B

      Date: 07/11/2024

      So far the service has been excellent.No loss of internet.Had one service call and got it resolved

      Omni Fiber, LLC

      Date: 07/12/2024

      Thank you for your feedback.  We are happy that we were able to resolve your issue to your satisfaction.  Let us know if you have any other issues.  
    • Review fromLeslie S

      Date: 07/11/2024

      5 stars

      Leslie S

      Date: 07/11/2024

      Love the fast speed! Been using for about a month now with no issues. Great service from installation to technical support. Affordability with quality. Hope to see expansion for family and friends just outside my city!

      Omni Fiber, LLC

      Date: 07/12/2024

      Thank you for your feedback.  Take advantage of our Refer-A-Friend program for your friends and family.  
    • Review fromCheryl R

      Date: 07/11/2024

      5 stars

      Cheryl R

      Date: 07/11/2024

      The service tech was very knowledgeable and helpful-Elvis. The speed of the internet is very good and so far no problems??

      Omni Fiber, LLC

      Date: 07/12/2024

      We appreciate your feedback and are happy that you are enjoying Omni Fiber.  
    • Review fromTimothy W

      Date: 07/11/2024

      5 stars

      Timothy W

      Date: 07/11/2024

      Love the service I get from Omni fiber , the representatives are fossil kind and I believe trustworthy they've done everything that needed to be done thank you for a great experience, Top Notch company !!!

      Omni Fiber, LLC

      Date: 07/12/2024

      Thank you for taking the time and leaving us feedback.  We strive to provide excellent customer service. 
    • Review fromCaroline S

      Date: 07/08/2024

      5 stars

      Caroline S

      Date: 07/08/2024

      Everyone has been helpful from sales to service. This company responds quickly to any issues.

      Omni Fiber, LLC

      Date: 07/09/2024

      Our goal is to provide the best customer service possible. We appreciate you taking the time to let us know how we are doing. We are always looking to improve, so your feedback is important to us.
    • Review fromByron M

      Date: 07/02/2024

      5 stars

      Byron M

      Date: 07/02/2024

      Everyone I have spoken with from sales, technical people and installers have been courteous, knowledgeable and made sure my service was where it should be and working properly.Hope they maintain the excellence they have started wit this

      Omni Fiber, LLC

      Date: 07/02/2024

      ***** - We appreciate you taking the time to leave feedback. We are always happy to hear that you had a good experience with us. We will pass this along to our team. Welcome to the Omni Fiber family.
    • Review fromchad c

      Date: 06/30/2024

      5 stars

      chad c

      Date: 06/30/2024

      Prompt friendly service and great installers. Up to date equipment and a very easy app to control everything. Love the fast speeds.

      Omni Fiber, LLC

      Date: 07/01/2024

      **** - We are happy that you love your new internet speed. Welcome to the Omni Fiber family.
    • Review fromDaniel C

      Date: 06/30/2024

      5 stars

      Daniel C

      Date: 06/30/2024

      Just restarted my service and so far it has been flawless !

      Omni Fiber, LLC

      Date: 07/01/2024

      ****** - We appreciate your feedback. Welcome to the Omni Fiber family.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.