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Business Profile

Internet Services

Omni Fiber, LLC

Headquarters

Reviews

This profile includes reviews for Omni Fiber, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Omni Fiber, LLC has 2 locations, listed below.

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    Customer Review Ratings

    4.53/5 stars

    Average of 292 Customer Reviews

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    Review Details

    • Review fromPatricia F

      Date: 06/28/2024

      2 stars

      Patricia F

      Date: 06/28/2024

      We have had Omni Fiber for about two months. Apparently we are getting higher speed but we still cannot download any apps on our smart TV and the internet comes and goes causing problems on all our devices. They sent a serviceman once, but will not change the location of the modem, which is in the opposite corner of the house from where we use the TV and laptop etc. I think this is the problem. Their customer service and tech support people are very nice but I am looking for another provider because we are paying 50% more than our last one and still are having all these issues.

      Omni Fiber, LLC

      Date: 06/29/2024

      ******** - We are sorry that you are having trouble. I will reach out to you so that we can look into your problem and work on a solution. Thanks for your feedback.

      Omni Fiber, LLC

      Date: 07/01/2024

      Our field team has visited the customer to resolve this issue.
    • Review fromChristine F

      Date: 06/28/2024

      5 stars

      Christine F

      Date: 06/28/2024

      Loving it! Glad we switched :) Very nice customer service and fast install. Definitely will recommend.

      Omni Fiber, LLC

      Date: 06/29/2024

      *********- Welcome to the Omni Fiber Family. We are delighted that you are happy with your decision. Don't forget our Refer a friend program.
    • Review fromRobbie D

      Date: 06/28/2024

      5 stars

      Robbie D

      Date: 06/28/2024

      We have been Omni Fiber customers for almost a year now. The service is great and stable! We love our service!

      Omni Fiber, LLC

      Date: 06/28/2024

      ****** - We are very happy to hear that you are enjoying your service. We appreciate that you are leaving feedback to help others make informed decisions.
    • Review fromDaniel P

      Date: 06/27/2024

      5 stars

      Daniel P

      Date: 06/27/2024

      With our previous provider, sporadic net connections was a daily hassle. In the month since Omni Fiber was installed, we have experienced maybe one momentary internet burp. TV service is fantastic. I would recommend Omni Fiber to anyone, hands down!

      Omni Fiber, LLC

      Date: 06/28/2024

      Mr. ********** Welcome to the Omni Fiber family. We are glad that you are enjoying Omni Fiber TV. Thanks for taking the time to leave us a review.
    • Review fromLinda R

      Date: 06/27/2024

      5 stars

      Linda R

      Date: 06/27/2024

      Omni Fiber has exceeded my expectations. The reliability of the Internet service is great, and have had no problems with that or my TV streaming. And am saving money compared to my previous Internet provider.

      Omni Fiber, LLC

      Date: 06/28/2024

      ***** - We are so happy to hear that we have exceeded your expectations. We appreciate you taking the time to share your experience with us. It's great to have you part of the Omni Fiber community.
    • Review fromHugh W

      Date: 06/27/2024

      4 stars

      Hugh W

      Date: 06/27/2024

      Much better than my previous internet provider. Happy with it.

      Omni Fiber, LLC

      Date: 06/28/2024

      We appreciate you taking the time to leave us a review. Please let us know if you have any questions or concerns. Our Ohio based customer service team is always happy to help.
    • Review fromRachel E

      Date: 06/27/2024

      5 stars

      Rachel E

      Date: 06/27/2024

      Very professional and arrived in a timely manner. Made sure everything was hooked up and running and also made sure that I was getting my speed I paid for..

      Omni Fiber, LLC

      Date: 06/28/2024

      Ms. **********,
      Thank you for sharing your experience with us. We are happy to hear that you are happy with your speed. Welcome to the Omni Fiber family.
    • Review fromAngel D

      Date: 06/27/2024

      5 stars

      Angel D

      Date: 06/27/2024

      i love the new fiber internet faster and no lagging in the internet. best choice i ever made.

      Omni Fiber, LLC

      Date: 06/28/2024

      *****,Thank you for choosing Omni Fiber and taking the time to leave us a review.
    • Review fromPeggy E

      Date: 06/27/2024

      5 stars

      Peggy E

      Date: 06/27/2024

      They are very courteous and nice....and installation went very smoothly

      Omni Fiber, LLC

      Date: 06/28/2024

      ******************,Thank you for taking the time to leave us a review. We will pass your feedback to our installation and customer service team.
    • Review fromStacie C

      Date: 06/27/2024

      5 stars

      Stacie C

      Date: 06/27/2024

      Great service! Internet runs so much better than ******** whom we switched from. Customer service is even better! Install was quick and smooth. Would highly recommend to others.

      Omni Fiber, LLC

      Date: 06/28/2024

      ******,Thank you for choosing Omni Fiber. Thanks for taking the time to leave us a review. Be sure to take advantage of our Refer a friend program.

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