Reviews

This profile includes reviews for Secure Data Recovery Services's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Secure Data Recovery Services has 28 locations, listed below.

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  Secure Data Recovery Services

  700 Beta Dr Ste 100 Mayfield Village, OH 44143-2378

  
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  Secure Data Recovery Services

  5075 Yonge St Suite 303 North York, ON M2N 6C6

  
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  Secure Data Recovery Services

  5100 Leesburg Pike #100 Alexandria, VA 22302

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  Secure Data Recovery Services, LLC

  201 E 5th St Ste 1900 Cincinnati, OH 45202

  
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  Secure Data Recovery Services

  3200 West End Ave STE 500 Nashville, TN 37203

  

Review Details

• Review fromjohn B

  Date: 05/23/2023

  5 stars
  I had a hard drive fail with a years worth of digital paintings. This is a big deal and a lot of work was represented on that hard drive. I should have been more diligent about backing it up, but uploading to the cloud is a slow process for large files and I got behind. Terrible excuse, I know. Thankfully, ***** and the team at Secure Data Recovery were helpful and professional and I'm back in business. Would absolutely recommend!

• Review fromAdam B

  Date: 05/19/2023

  5 stars
  Would recommend this company 100% Working with **** was smooth and a breeze, he answered all my questions and was timely.

• Review fromAndrea S

  Date: 05/19/2023

  5 stars
  About a month ago, I found myself with a damaged laptop and was told by one company that the chances of me getting the information off the hard drive were slim to none. Considering that I have years' worth of information (and photos of my kids) on my laptop this assessment of data recovery was unacceptable. I started to look online for data recovery services and happened upon Secure Data Recover Services. When I contacted them to get details of how the recovery would work and what kind of price range, I spoke with ***********************. *** put my mind at ease that the chances were good that they could get back the data and that they would not do any work until I approved it. After sending in my hard drive, *** kept in touch with me on a weekly basis to give me status updates which put my mind at ease. In the end, my data was recovered and I now have back all of my precious pictures...and data. Val and Secure Data Recovery Services were a Godsend and I am forever grateful.

• Review fromScarlett A

  Date: 05/17/2023

  5 stars
  ************************* has been so polite, helpful, informative, competent, and wonderful in every way! He is fast to respond, makes sure you are informed and know your devices are safe. He keeps you updated on progress. He is always happy to help. ************* is like a breath of fresh air. A rose amongst the tech weeds- in a world full of incompetent people whose dialect you cant understand. He is clear, well spoken, precise, consistent and goes above and beyond. He should probably receive a significant raise, and be raised up to a high managerial or regional position, and celebrated as the best employee to ***** the tech industry. Thank you *************************. The world is a better place because of people like you who take great pride in excellence and quality in everything they do. I highly recommend this company, and especially this incredible human being who I hope and pray continues to save many peoples priceless memories and personal data for years to come.

• Review fromAustin S

  Date: 05/17/2023

  5 stars
  ***** was great to work with. He walked me through each step of the process of restoring my data and made sure everything was smooth and easy. I appreciated the way he was prompt to communicate, how he made me feel like a valued customer, and his continued effort to make sure my important data was returned to me. Thank you!

• Review fromAndrew C

  Date: 05/16/2023

  5 stars
  Last week, I discovered that the Seagate external hard drive where I stored 15 years of family and vacation photos had died. After a quick ****** search, I found Secure Data Recovery Services. Within two minutes of me completing the web form (not an exaggeration!), *************************** called me to discuss my situation and I opted for expedited service. Five minutes later, ***** sent me a label so that I could overnight my drive to Secure Data Recovery Services. The next morning, ***** called me with a diagnostic update. And today, less than a week after I started this process, I have my files back. I had forgotten than customer service this fantastic even exists. While I hope to never lose so much data again, I know who to turn to if I do. Thank you, ***** and the **** team!

• Review fromRyan S

  Date: 05/15/2023

  5 stars
  I had a great experience with Secure Data Recovery Services. ************, my account manager, was extremely helpful and communicative. They were able to recover my data and had it shipped back to me in a timely manner. I hope don't have to recover data again anytime soon, but if I do, they will be my first call.

• Review fromKate R

  Date: 05/15/2023

  5 stars
  I was beside myself when my external hard drive failed. I was recommended to Secure Data Recovery Services, and my email was barely done sending when *************************** responded. WE talked, came up with a plan and started the process of getting my hard drive evaluated. I always received quick responses from **** and have recently received my information back. They were able to retrieve more then 99% off what I thought would be lost forever. This is a great company and **** is the best.

• Review fromSherry W

  Date: 05/11/2023

  5 stars
  I would certainly recommend this company! When I called, ***** gave me all the information I needed to decide to have them recover my 14 yrs' worth of pictures from an external hard drive that just stopped working. ***** was fantastic in staying in touch with me every step of the way. Again, I would recommend this company, and be sure to ask for *****!!******

• Review fromDeanna H

  Date: 05/10/2023

  5 stars
  **** was a great help. After one person told me they couldn't retrieve my data, I sent it to **** who actually got the entire phone working again. Highly recommended.