Reviews

This profile includes reviews for Secure Data Recovery Services's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Secure Data Recovery Services has 28 locations, listed below.

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  Secure Data Recovery Services

  700 Beta Dr Ste 100 Mayfield Village, OH 44143-2378

  
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  Secure Data Recovery Services

  895 McDonald Avenue Brooklyn, NY 11218

  
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  Secure Data Recovery Services

  1300 I St NW Ste 420E Washington, DC 20005

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  Secure Data Recovery

  1800 Frankford Ave Philadelphia, PA 19125

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  Secure Data Recovery Services

  101 N Tryon St Ste 600 Charlotte, NC 28246

  

Review Details

• Review fromer r

  Date: 02/28/2023

  5 stars
  I recently had an issue with non-bootable hard drive to which I lost access, and tried multiple of times to try and recover myself. At this point I knew I was over my head when I tried all types of recovery methods and none applied, and the only way I could think of having any hopes of recovery was to get in touch with several auto-recovery businesses. After some thought and interactions the one that stood out the most, and was the most professional and courtesy was Secure Data Recovery Services, and their team. The moment I contacted them, I felt taken care of. *********************, a representative I spoke with was knowledgeable, friendly, and helped understand the process of their either being a full recovery or no recovery at all.I would highly recommend this company for anyone in need of hardware data retrieval services. Their level of expertise, professionalism, and customer service truly exceeded my expectations. Thank you for making a difficult situation much easier!

• Review fromSteven K

  Date: 02/27/2023

  5 stars
  I recommend Secure Data Recovery for data recovery services. If you fail to have current, good backups of your valuable data, turn to Secure Data Recovery to get the job done right and done fast. My representative, **********, was extremely helpful throughout the entire process. It's an extremelyanxious feeling when you are faced with the loss of your importantdata. You just want it back as soon as possible. After contacting Secure Data Recovery, they directed me to the nearest drop-off locationin my area (just a few miles from my home). My drives were boxed up and off to Secure Data Recovery at no charge to me. They received the drives the very next day, performed the evaluation and were able to give me a recovery estimate that same day. Pricing was more than I expected, but it's hard to put a price on your critical data. Once I approved the recovery it didn't take them long at all to complete the job. I had my drives back within a week. Faster than I had anticipated. They kept me up to date through the entire process, through email and their portal (their website tracks your case number). They were always able to answer myquestions when I called forclarification onaspects of the process (no matter which representative takes your call). They were able to get everything recovered except for 23 files (nearly 100%). They have even been supportive after the process. I have had a few questions since getting my data back and **** has always been quick to respond. Do yourself a favor and make sure you have adequatebackups. If you fail to do so and end up with a corrupted drive or any failure you can trust that Secure Data Recovery will do their best to get your data back to you.

• Review fromAlex I

  Date: 02/23/2023

  5 stars
  **** and the team were very helpful in communicating the nature of the issues with my failed hard drive and the data recovery process. Thanks so much!

• Review fromTerry B

  Date: 02/20/2023

  5 stars
  Excellent customer service and recovered by important data for me. Will use in the future and will gladly recommend to others.

• Review frompeter p

  Date: 02/20/2023

  5 stars
  **** was very quick in responding and maintained a high level of communication throughout the process. Good work to all.

• Review fromHeather P

  Date: 02/19/2023

  5 stars
  I worked with *************** was professional and had great communication. He was able to work with me on economy pricing and kept me up to date during every step of the process. It was a very easy and quick process. Most of my data was restored and I am very grateful to the entire team for their efforts.

• Review fromAustin S

  Date: 02/17/2023

  5 stars
  These guys are great! I spoke with ****, and he was very professional and understanding of my situation. I will be reaching out again if I have any more hard drive issues in the future!

• Review fromVickie D

  Date: 02/16/2023

  5 stars
  Everything you would want or expect in **************** is exactly what you get with Secure Data Recovery. I can''t say enough good things about the company or their representative ***************************. He will bend over backwards and find ways to help you any way he can. He is very polite, courteous, knowledgeable, and is eager to help and he will explain anything you don''t understand. His communication skills were incomparable. ****''s response time was immeasurable. Sometimes we connected 3-5 times a day exchanging questions and answers. I only wish every company had a "***************************". I am very pleased and happy to have chosen Secure Data Recovery for my project and received the priviledge of working with ****. He is the absolute best! I look forward to working with you again. Thank you, ***************************!

• Review fromJan W.

  Date: 02/15/2023

  5 stars
  **** was extremely helpful in guiding us through the process of recovering family photos, videos, and recordings from an old hard drive. They provided postage for the old hard drive to/from the company and charged ** a very fair price. They returned the recovered data on a new compact portable hard drive and returned the old drive as well. Couldnt be happier!

• Review fromIndia S

  Date: 02/14/2023

  5 stars
  **** was so great with communicating throughout the whole process. I was very anxious about trying to get my external drive repaired because I had so much valuable information on it and was worried it would be lost forever. The transparency and communication throughout the whole process helped me feel better and the results were quicker than anticipated! Im grateful! Thank you!!