Reviews
This profile includes reviews for Erie Home's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 8,845 Customer Reviews
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Review fromAmy k
Date: 07/29/2022
5 starsAmy k
Date: 07/29/2022
When trying to find a company to install our new roof we looked into several companies and researched them. We wanted a company that has an excellent reputation and was within our price range. I made an appointment with Erie home to have an estimate done. About two hours later we were signing paper to get the work done. We were very impressed with all aspects of this company's work and products. We also appreciated the representative's willingness to help us finance the project and thorough presentation of the company and it's products. A few weeks after signing to contract we were getting the project started. Start to finish it was done in one day, roughly 12 hours total. The roofers did a great job and it looks so nice. We've had several compliments about it. The only issue we had was that our little strawberry patch was smashed by the tarps they put down to throw the roofing stuff on. But we didn't make it clear that the patch was there. We definitely have had a great experience with Erie Home, and will definitely let others know that Erie Home is an excellent company to entrust all of your home improvement projects with.
Erie Home
Date: 08/01/2022
Hi, **** We appreciate the kind words and are glad we could provide you with a positive experience!Review fromWilliam B
Date: 07/29/2022
5 starsWilliam B
Date: 07/29/2022
They showed up on time, completely stripped my old roof off and had my new roof on in one day. They had everything cleaned up and squared away before they left.Erie Home
Date: 08/01/2022
Hi, *******. These words go a long way, it motivates us to work even harder, thank you for the review!Review fromEric R
Date: 07/29/2022
5 starsEric R
Date: 07/29/2022
Everything was perfect. The salesmen were very pleasant and knowledgeable and were the altmate reason we were completely happy with making the decision to go forward with replacing our roof. The workers arrived in a timely manner and completed the project within the agreed time. I would recommend this company as a first choice for anyone looking to do work on their home.Erie Home
Date: 08/01/2022
Hi, ***** Your feedback is highly appreciated. Thank you for the review!Review fromMaria W
Date: 07/29/2022
2 starsMaria W
Date: 07/29/2022
We had a roof put on in April 2022. Salesmen that came & quoted the roof was great but that is where the good ended! The roofers hit our mailbox, broke the arm on our Dish, broke the light above our garage door, broke a big wooden windmill & left a mess for us to clean up!
Took them over a month to replace our mailbox & light!
We finally agreed upon a refund of $250.00 that we should receive in 10-14 business days. It is now July 29th & we have yet to see a check. The person that I have been dealing with now is avoiding my calls.
I would NEVER recommend this company for anything!Erie Home
Date: 08/01/2022
Hi, *****. At Erie Home, we strive for excellent customer
service and are disappointed to hear we fell short. Please email us at
[email protected] so we can discuss.Review fromJim D
Date: 07/29/2022
5 starsJim D
Date: 07/29/2022
Bottom line up front - great service! From the very beginning with the sales representatives through the instillation, everyone was professional and customer focused. We were pleased with all aspects of the new roof.Erie Home
Date: 08/01/2022
Hi, ***. We are thrilled to learn that you had a positive experience with us!Review fromCarl H
Date: 07/28/2022
5 starsCarl H
Date: 07/28/2022
Erie home did a excellent job replacing my roof on my house and garage plus shed we are very pleasedErie Home
Date: 08/01/2022
Hi, ****. Thank you so much for leaving us an A+ review!Review fromPercy W
Date: 07/28/2022
5 starsPercy W
Date: 07/28/2022
Showed up on time did a great job quick and Efficient cleanup was great Was in and out very quickly job well done thank you so muchErie Home
Date: 07/29/2022
Hi, *****. Thank you so much for leaving us an A+ review!Review fromRobert S
Date: 07/28/2022
5 starsRobert S
Date: 07/28/2022
Work was held up one day due to thunderstorm. Crew came up early next morning and started right in. Roof over the two story house and the three car garage is over 4500 square feet. The crew stripped the old shingles and installed the new one. By 7 PM. The work was all done, the area clean, and they were on their way.. We are very satisfied with the work and the crew. The place looks great
RobertErie Home
Date: 08/01/2022
Hi, ******. We appreciate the kind words and are glad we could provide you with a positive experience!Review fromSheniqua C
Date: 07/28/2022
5 starsSheniqua C
Date: 07/28/2022
Quality work, i wasn't home at install but the let me know they were there and finished the job smoothly. Installers were efficient and cleaned up after completion.Erie Home
Date: 07/29/2022
Hi, S******** We are thrilled to learn that you had a positive experience with us!Review fromRuss D
Date: 07/28/2022
5 starsRuss D
Date: 07/28/2022
The process was quick and easy from start to finish. Everyone from the sales team to the installers were proactive and communicated with us clearly and often.Erie Home
Date: 07/29/2022
Hi, ********. Thank you for taking the time to submit a review, we really appreciate it!
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