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Business Profile

Telemarketing Services

H B W Leads LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telemarketing Services.

Complaints

This profile includes complaints for H B W Leads LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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H B W Leads LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 207 total complaints in the last 3 years.
    • 6 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/08/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am receiving dozens of calls from this number and company. There is no one on the line and no one to talk to. I am being harassed and called at all times of the day. I dont know what this business is or what they do, but I would like the harassment to stop immediately.

      Business Response

      Date: 12/09/2022

      I have put ********** on our DNC list. You will not receive another call from our company.

    • Initial Complaint

      Date:12/06/2022

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a call from this company just a bit ago from what seems like a spoof number. I've probably received several calls from this company by different numbers but today I decided( against my better judgement) to answer as the number was somewhat local. The caller asked if it was me by name, then asked if I'd do a survey for car insurance. I said I didn't want to give any information, and the guy on the other end told me that he already had my name, address, and other information. I ended the call right there. I realize my data is probably being sold to the highest bidder online, but an unsolicited marketing call where someone says nonchalantly that they have all your information already is infuriating for me. I wish there was an option to have them delete my data from their records.

      Business Response

      Date: 12/06/2022

      I have added ********** to our DNC List. You will not have any more calls from our company.

      Customer Answer

      Date: 12/06/2022

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *********************

    • Initial Complaint

      Date:12/05/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ******** repeated calls per day. Will not stop calling when requested.

      Business Response

      Date: 12/06/2022

      I have put ********** on our DNC List. You will not receive another call from our company.

    • Initial Complaint

      Date:12/05/2022

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I'm constantly getting calls from this company, from multiple different phone numbers. I'm not interested in their product.

      Business Response

      Date: 12/06/2022

      I have put ********** on our DNC list. You will not receive any more calls from our company to this phone number. 

      Customer Answer

      Date: 12/06/2022

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *******************************

    • Initial Complaint

      Date:11/28/2022

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been recieving non stop calls from this company for over a year. I have tried blocking them but they call me from different numbers each time. I need to be removed from the call list.

      Business Response

      Date: 11/28/2022

      I have added ********** to our DNC List. You will not receive anymore calls from our company.

    • Initial Complaint

      Date:11/28/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      HBW Leads will NOT STOP CALLING ME. It is almost daily that I recieve a call from them. I have blocked their phone number, and reported it as spam, close to ********************************** from a different number. I am unsure where they even got my contact information. I am so beyond frustrated. I have even contacted them directly and they did not take my of their do not call list. If they had a ****** Business profile I'd give them -1 stars as they are so annoying. They do not deserve to be a part of the BBB.

      Business Response

      Date: 11/28/2022

      ********** has been added to our DNC List. You will not receive a call from our company to that number anymore.

    • Initial Complaint

      Date:11/15/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My complaint is the same as others, just keep getting calls over and over. I've even tried to answer to see what they want, but there is no one ever on the line. Just continuous calls, day and night, all hours. So frustrating.

      Business Response

      Date: 11/16/2022

      I have put ********** on our company DNC List. You will not receive any more calls from our company.

    • Initial Complaint

      Date:11/14/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      As others have mentioned, I'm getting relentless calls from HBW Leads at all hours on all days of the week. You would think they'd get the hint as I've never answered, but... they keep calling. Pretty much just obnoxious harassment. I tried calling them back to talk to someone, and there's an option right in their menu to be removed from their list, so they know what they're doing. But when I made the selection, I just got hung up on. When I tried calling back to talk with a rep, I got connected with a person from ******** Insurance Group...??? Do these kinds of methods actually work for companies? Take me off the list.

      Business Response

      Date: 11/14/2022

      We have added ********** to our DNC list. You will not receive any more calls from our company.

    • Initial Complaint

      Date:11/14/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They constantly call from several different phone numbers. This is harassment. I'm not interested in their products or services. I want them to immediately stop contacting me.

      Business Response

      Date: 11/14/2022

      I have added ********** to our DNC list. You will not receive a call from our company. 

    • Initial Complaint

      Date:11/10/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The company has called multiple times a day from multiple different numbers asking for *************. I have explained they have the wrong number each time, but the calls continue. This last time, I asked if they could remove me from their call list, but they hung up on me.

      Business Response

      Date: 11/11/2022

      We have added ********** to our DNC list. You should not receive any more calls from our company.

    H B W Leads LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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