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Business Profile

Telemarketing Services

H B W Leads LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telemarketing Services.

Complaints

This profile includes complaints for H B W Leads LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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H B W Leads LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 207 total complaints in the last 3 years.
    • 6 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/15/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I receive, at minimum, 5 solicitation calls per day from this company. It is harassing and disruptive at all hours of the day. They have ignored previous requests to be placed on a DNC list.

      Business Response

      Date: 01/16/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:01/10/2024

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They keep calling me, no voice messages. Would like DCL!!! from them!!!

      Business Response

      Date: 01/11/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:01/02/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company calls multiple times a day nearly every day - including early in the morning and late at night. I have tried blocking the numbers they call from, but then the next day they just call from another number. I have requested to be put on the do not call list, but so far nothing has happened. I do not know what this business is, have never done business with them, and would love nothing more for them to stop blowing up my phone for no reason, which is beginning to cause me trouble while at work and discomfort while at home.

      Business Response

      Date: 01/03/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:01/02/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      HBW Leads calls me multiple times a day. This has been occurring for months. I have asked them to put me on a do not call list but they still call. I have tried blocking them but they call from all different numbers. When I answer, no one responds. I feel like Im being harrassed. I dont know how to get them to stop calling my personal phone number.

      Business Response

      Date: 01/03/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:01/02/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business calls multiple times a day for months to my personnel phone number. I have never done business with them and wish them to stop calling. Blocking them does no good as they just call from a different number. They call as early as 8 am and as late as 9pm. I wish to be on the DO NOT CALL list asap.

      Business Response

      Date: 01/02/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:12/31/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      constant phone calls sometimes 6 to 8 a day

      Business Response

      Date: 01/02/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:12/27/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      PLACE ME ON DNC LIST

      Business Response

      Date: 12/28/2023

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

      Business Response

      Date: 12/29/2023

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:12/22/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I receive unsolicited calls from this company daily. I wish to be put on their do not call list.

      Business Response

      Date: 12/26/2023

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:12/21/2023

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business calls multiple times a day for months to my personnel phone number. I have never done business with them and wish them to stop calling. Blocking them does no good as they just call from a different number. They call as early as 8 am and as late as 9pm. I wish to be on the DO NOT CALL list asap.

      Business Response

      Date: 12/26/2023

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

      Business Response

      Date: 12/26/2023

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

      Customer Answer

      Date: 12/26/2023

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *************************

    • Initial Complaint

      Date:12/20/2023

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I just want them to stop calling. I had never heard of this company before the many many calls from different numbers.

      Business Response

      Date: 12/21/2023

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    H B W Leads LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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