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Business Profile

Telemarketing Services

H B W Leads LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telemarketing Services.

Complaints

This profile includes complaints for H B W Leads LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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H B W Leads LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 207 total complaints in the last 3 years.
    • 6 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/04/2024

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had no idea what this company was nor did I ever knowingly give them any of my contact information but I get frequent calls from them often times multiple times a day. When they call its always a different number and I e tried to answer and call back but its seems like a dead line. Its maddening how many calls I get from them. I want them to stop calling me.

      Business Response

      Date: 02/05/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

      Business Response

      Date: 02/05/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

      Business Response

      Date: 02/05/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

      Customer Answer

      Date: 02/05/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *****************************

    • Initial Complaint

      Date:01/31/2024

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      HBW Leads calls my phone numerous times daily. Have attempted to block, but organization simply changes the number calling from.

      Business Response

      Date: 02/01/2024

      The phone number is missing a digit. If I get the last digit of the phone number I can add your number to our DNC list.

      Customer Answer

      Date: 02/02/2024

      Complete phone number is ************

      Business Response

      Date: 02/05/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

      Customer Answer

      Date: 02/12/2024

      Did not see the previous contact. Saturday, Feb 10, **** was the last phone call from HBW Leads. Thank you very much for your assistance 

    • Initial Complaint

      Date:01/26/2024

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      HBW Leads has been a harassing company that calls multiple times a day for a year, I have asked to not be contacted and it does no good they keep calling. I block their number and other numbers come ** in their place. I have never done business with this company. I want them to stop calling me.

      Business Response

      Date: 01/29/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

      Customer Answer

      Date: 01/29/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *******************************

    • Initial Complaint

      Date:01/25/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am being bombarded with spam calls

      Business Response

      Date: 01/26/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:01/24/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business calls me a minimum once a day. They never leave a message and Im not available to talk as I work nights and sleep during the day.After about a month I think this is not appropriate.

      Business Response

      Date: 01/25/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:01/19/2024

      Type:Order Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company calls me unsolicited multiple times daily. I block the numbers but they just call from another number.

      Business Response

      Date: 01/22/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

      Customer Answer

      Date: 01/22/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *************************

    • Initial Complaint

      Date:01/19/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Stop calling my phone all day everyday. Block number and they call from another number. This has been going on for months!!!

      Business Response

      Date: 01/22/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:01/19/2024

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Multiple unsolicited calls. Please stop calling this number.

      Business Response

      Date: 01/22/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    • Initial Complaint

      Date:01/16/2024

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      HBW LEADS calls my cell number *************) several times per day and this has been going on for over a year. I have requested to be put on their DO NOT CALL LIST and I have tried blocking the calls but they end up using different phone numbers to try to reach me. I have never used HBW LEADS for business and will never in the future. The calls are harassing and annoying. How do I stop the spam calls from coming in?

      Business Response

      Date: 01/16/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

      Customer Answer

      Date: 01/17/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ***************************

    • Initial Complaint

      Date:01/16/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I keep receiving calls even though I repeatedly ask to be taken off the call list and receive no response when I answer. Multiple times every day. Need to be taken off of the call list.

      Business Response

      Date: 01/16/2024

      ********** has been added to our company's DNC List. You will not receive any more calls from our company. This process might take 24 hours to process.

    H B W Leads LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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