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Customer Review Ratings
Average of 608 Customer Reviews
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Review fromFredric M
Date: 05/23/2025
4 starsCar was shipped in great condition in a covered trailer. They worked with me when a transporter had to cancel. I'm only giving 4 stars because I did have to call a few times to get updates, but they were responsive and friendly!
Easy Auto Ship
Date: 06/05/2025
Thank-you so much ******* for your review!Review fromHector K
Date: 05/23/2025
5 starsEverything was excellent. Working with ******* was great, from the beginning: she quoted and guided the whole process. The actual move was prompt and without flaw. 100% recommend!!Easy Auto Ship
Date: 06/05/2025
We are delighted to hear about your positive shipping experience. Your feedback about our efficiency, timely service and price consistency is greatly appreciated.Review fromJoshua C
Date: 05/22/2025
5 starsIve shipped cars a few times and this was the best experience by far.Easy Auto Ship
Date: 06/05/2025
Thank-you so much for your great review!Review fromDavid L
Date: 05/21/2025
1 starArranged transportation with Easy Auto Ship. Turns out the process was not Easy, nor did my auto ship. Booked three weeks in advance, which it turns out is pointless because they don't begin to seek transportation until your requested day. I was clear that we had a flight out the next day. The larger problem is the complete lack of communication and abysmal customer service. I chased them throughout the day for information. Precious from customer service claimed she'd call me back in "about an hour". No call came. Talked to the woman who I booked with, who bordered on rude, and claimed transport from *** is "crazy right now". Said they were working on it. Reminded them I had a flight out in the AM. Come 5 PM that day, it became apparent Easy Auto Ship was not going to deliver. I called a local guy who got me a transport that night. The following morning, i got a text from Easy Auto Ship saying they found a carrier who could be there tomorrow, but for a higher cost. I politely said no thank you, to which they replied in the text " i bet you paid a higher price for that". I didn't, but it would've been nice if someone from EAS would've indicated that was even an option. Unreliable provider. Shop elsewhere.Easy Auto Ship
Date: 06/05/2025
We are very sorry to hear about your experience with our company. While some of the facts are true others are clearly wrong. You did book your order 3 weeks in advance however as your broker let you know in the transport business booking early does not guarantee you a driver it locks in a price, however some carrier's call in and ask for more money and we reach out to you to let you know we have a carrier to pick up on a certain day but they want more money. You are not obligated to take that offer but we do have to call and let you know that there was an offer. The order was posted to our load boards when you booked the order however due to you having a one day pick up window most carriers will not call in until a couple days before because the transport business changes by the minute. Our customer service team did reach out to you and you were told that if we found a carrier that could take it she would call you back before she left for the day. Our office is open until 2AM so you could have called back in and spoken to someone regarding this. We had carriers that were able to pick up the very next morning on 5/15 and you declined those and wanted to find your own carrier. The broker set the expectations when the order was booked that the route you were going on was a very busy route but you didn't seem to want to hear that you only wanted the order booked. We suggest when a broker sets expectations that customers understand that the broker is only trying to give information so you can plan for delays or other potential issues.Review fromthomas u
Date: 05/17/2025
5 stars**** is great to deal with! She is personable and seems to genuinely care about her customers. The car pick up and drop off has also been very good! No damage and on time deliveries. We have used Easy Auto for 4 years now.Easy Auto Ship
Date: 05/19/2025
Your feedback is incredibly valuable. We are happy to hear about your excellent experience with our service. Thank you for taking the time to provide feedback.Review fromGerry D
Date: 05/15/2025
5 starsEasy to make arrangements for the car pickup. Competitive price! Great driver and on time pickup and delivery. Cant recommend this service enough!Easy Auto Ship
Date: 05/19/2025
We are excited to hear about your positive experience with Easy Auto Ship! Thank you for choosing us for your car shipping needs.Review fromWalter M
Date: 05/12/2025
5 starsEasy Auto Ship’s Lindsey, handled my car shipping n handling needs to and from University of Mississippi excellently. My college freshman was pleased that the Driver worked with her class schedule both drop off and pick up.
We will definitely be using them in the fall
Always professional and on time
Walter M. Palm Beach CountyEasy Auto Ship
Date: 05/19/2025
We're honored to have met your expectations, ****** *. Thank you for sharing your positive experience with Easy Auto Ship.Review fromBruce A
Date: 05/12/2025
5 starsI had my SUV transported from ******* to ********. Good communication and professional. Driver showed up on time and delivered my vehicle in 2 days. Will use Easy Auto Ship in the fall when I return home.Easy Auto Ship
Date: 05/19/2025
Thank you immensely for your positive feedback! We deeply cherish your support and look forward to serving you again in the fall.Review fromJa N
Date: 05/12/2025
5 starsExcellent service with fast pick and drop off. Second time using this service and have had a pleasant experienceEasy Auto Ship
Date: 05/19/2025
Your feedback is incredibly valuable. We are happy to hear about your excellent experience with our service. Thank you for taking the time to provide feedback.Review fromSusan T
Date: 05/10/2025
4 starsThe process was very seamless and timely with lots of communication. I felt my car delivery was handled very professionally.Easy Auto Ship
Date: 05/19/2025
We are overjoyed to hear that your car delivery was handled professionally and timely. Thank you immensely for sharing your experience with us.
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