Reviews

This profile includes reviews for LegalShield's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  LegalShield

  1 Prepaid Way Attn Regulatory Compliance Ada, OK 74820-5813

  
• 

  LegalShield

  77 Glenpatrick Road FORMER: mailing, billing Cochrane, AB T4C 1G7

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  LegalShield

  PO Box 1551, STN Main Cochrane, AB T4C 1B5

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  LegalShield Consultant

  61 Malaga Way Hot Springs Village, AR 71909

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  Leon Chitman Sr-LegalShield Independent Associate

  10515 West Markham Street Little Rock, AR 72205

Review Details

• Review fromTracy B

  Date: 10/30/2023

  1 star
  No stars why did the person that got me into this business explained me that will help others with those legal fees they try to charge me $180 to get it in business and then I told the person Im not paying for the product which they charge me $29.95on July we have problems with getting into the business I decide to cancel they took my $29.95 July I called three times they told three time the company billing will refund my to get my refund back.the third time I call They told me to write a letter to cancel my membership and they sent me $4.95 and I called back in Oct 30 call back and the company told is residual fee that I only getting back I want my full refund back to my ***** Fargo account which they treat customer with no remorse. And cheat customers

• Review fromJarod B

  Date: 10/17/2023

  1 star
  This organization is a complete runaround. Legal Shield's customer service gets zero stars and the attornies on their referral list are just in it for the quick buck. No true intent to help the client. The 1st attorney on my case backed out 2 days before my traffic court hearing, so I had to go to court and ask the judge for a continuation. The next attorney never even showed up to court on my behalf. I was tried in my absence and found guilty. I called customer care and was laughed at by a MANAGER. If you want to place yourself in legal jeopardy, go for it with this scam organization! I have canceled my membership after 15 years and vow to tell everyone I know to avoid LegalShield. After research, it is merely a pyramid scheme organization with no true intent to help its subscribers with credible legal services.

• Review fromChyrdonna D

  Date: 10/15/2023

  1 star
  This review is sent on Legal Shield Headquarters because I was unable to locate the Legal Shield office in the ***************** to provide this review. Since they are the Headquarters of Legal Shield, they should be responsible for the Legal Shield in the *****************. I like to inform the public of my experience with Legal Shield. Right is Right and Wrong is Wrong, and it was Wrong how Legal Shield treated me. I have been a member of Pre-Paid Legal or Legal Shield for almost 30 years and my membership was canceled without notice or an explanation. You decide: June 2023 membership was paid, July 2023, I complained about two attorneys on how they spoke to me with their tone and what they stated in filling in for an attorney assigned to the case, and August 2023, I called to speak with the assigned attorney about the case and I was told my membership was canceled with no explanation after requesting one. I spoke with 3 different employees even a manager and all of them could not provide me with any information about why my membership was canceled. I requested my documents, I was denied, they said they would take care of it, I asked how and they refused to tell me. They did state a letter was sent to me with a refund check for paying the annual membership. Two weeks went by and I did not receive the letter or the refund check, so I filed a dispute to get my refund. After that, I received the refund check, which I did not cash and the letter stating nothing about why my membership was canceled. I contacted Legal Shield in the ******************* thinking they are separate, but they pulled my information up and stated my membership was canceled and they could not provide me with any information. This is not how a business should treat any member and one after almost 30 years. I still have pending cases that I was getting help from ******** Legal Shield and now no help.

• Review fromFred P

  Date: 10/09/2023

  1 star
  It started out great but it became a disaster when they started to discriminate against my disability and then put it in writing that they canceled my membership because of my disability however they advertise that they are the American with Disabilities Act compliance officer representative

• Review fromMaria O

  Date: 09/18/2023

  1 star
  I spoke with ************** (supervisor) regarding refund on 2 closed accounts from June 2023. No further instruction was given. Only one account was closed and they continued to bill through September 2023. I called in and spoke with **** last week. She said she needed a call from my Son's on his account I was being billed for. **** said, once they receive a call from him I would get a refund from June through September. He called last week. I called back and their was NO Record of him calling. I realized that I was getting the run around, so I asked to speak with the Supervisor. I spoke with ************ today. She was deliberately lying to me. I'm talked lie after lie. Saud my account was not paid up etc.. I read her from my bank account the auto pay dates. So she gave in to paying me $6.95 for this months unused portion. Her excuse, I did not give written notice like I did for the other one. But I did not give written notice for the other one either. I was going to continue to use them. I don't need to now. BTW they treat their legal team bad. I mean cheating them out of $ for bad reviews they look for. It's no wonder court does not turn out to good for customers. LAWYERS NEED TO RUN FROM THESE CROOKS

• Review fromClark I

  Date: 09/13/2023

  1 star
  This company rip me off, they are the worst company ever, poor attorney *******, legal shield was horrible customer ********************, this company is horrible all around, they change the name for reason, they were horrible back then and they horrible now, I am requesting refund from Jan thru Sept, they didnt do me any good, due to poor lack of communication and customer ********************, not to mention horrible attorney on retention, they not worth the money.

• Review fromColton H

  Date: 09/07/2023

  1 star
  I used to sell this c*** Years later I got a personal membership. 39 a month. And a business one 59 a month. 5 years later I got a speeding ticket in okla. My tags were out but I got portion dropped that day. So now just speeding. They would not take care of the ticket. Yes I know they don't cover registration tickets. (Really who does they are easily fixed) anyway argued with them for a week. Finally canceled. Year later again I needed some legal advice so thought I'd join again. Lol. THEY WONT LET ME. and will give no direct reason. BEWARE THEY ARE SHYSTERS

• Review fromCecilia N

  Date: 09/01/2023

  1 star
  Wish I could give negative stars for this business. I had previously subscribed and then deleted account. This had removed the initial plan I had but they continued to charge me for months. I was paying for nothing!!! I have NEVER used the service and am now in the process of HOPEFULLY getting that refund. This is incredibly frustrating. I would NOT recommend anyone get this service as they do NOT provide anything but a charge to your credit card. GIVE ME MY MONEY BACK!!!!

• Review fromJanean S.

  Date: 08/16/2023

  1 star
  A huge waste of time and money. This company sends you to lawyers who are basically public defenders or of low quality. I do not recommend paying them all that money for months only to receive public defender like services when you need them most. Terrible quality as far as product/services are concerned. Save yourself the headache and they money and don't sign up with them. If your job offers you this service as part of your benefit package., JUST say no.

• Review fromDoug M

  Date: 08/09/2023

  1 star
  Without a doubt the sleaziest outfit I've ever involved myself with. After 6 years of paying monthly for a LegalShield account, I finally attempted to use them for arbitration between myself and a utility company. They offered me no more than an attorney who would read the details of my complaint and provide a phone call or a letter, which was not enough to deal with the issue. Anything more was at my expense. This is what I paid LegalShield almost $1500.00 in six months for! They also informed me the many "attorney hours" I had been told I had accrued after all this time were only good if the case went to trial! This has been a complete waste of my money. I then promptly canceled my account on 8/4 to to learn that they had billed me for ANOTHER MONTH on 8/7! A phone call to them verified they had closed my account on 8/4, right after I had emailed them. When I replied asking for it to be refunded (their email response stated they would respond within **** business hours, and yet it took them almost three days!), I was again given the runaround by LegalShield claiming the payment had been taken from my account "right before I canceled" (??? My bank clearly shows it was 8/7, the following Monday) and that my refund would have to be PRO-RATED (apparently by a few hours!) before I received it. They also informed me that they process "refunds in the order received and it may take up to 15 days!!"To anyone reading this: as evidenced by all the complaints here, STAY AWAY FROM THIS ORGANIZATION. THEY ARE CROOKS. The fact that they have denied and disagreed with almost every customer review here only shows they are an organization that is unwilling to take responsibility for their actions and will repeatedly deny any complaints against them. Apparently, LegalShield has decided that they are never in the wrong... just the customers are.I will be pursuing the issue of my refund with my bank if I haven't received a refund within 48 hours.