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Business Profile

Computer Repair

SPARK I/T Services, LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.18

Average of 28 Customer Reviews

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Review Details

  • Devin R

    Date: 01/19/2023

    Devin R

    Date: 01/19/2023

    SPARK Services' Nationwide True Blue internet is up and running. I live in the rural rolling hills of middle Tennessee. Cellular service is practically non-existent inside our home and no other terrestrial internet is available. I received my modem quickly and it fired right up and connected to ​band 14 right away. With no external antenna I pulled around 6-8 Mbps. I bought a dual Omnidirectional roof antenna ($100) and hooked it up directly to the modem. I now consistently pulls down 25-35 Mbps in good weather. That is phenomenal for my area. I can stream Netflix in 1080 with surround sound! I'm very happy with the company and the service that they provide. All contact with SPARK has been fast and efficient. I hope to do business with them for years to come.

    SPARK I/T Services, LLC

    Date: 01/20/2023

    Devin, thank you so much for the glowing and kind review. We look forward to doing business with you for a very long time.

    ************
    Owner
    SPARK Services

  • Jeff C

    Date: 01/09/2023

    A true plug-n-play experience for me! And what a relief... I had been struggling with another company whose customer support contact number didn't work, whose chat with support link was MIA, and who took days to answer emails with helpful responses like links to their FAQ list. Spark sent me a modem, I plugged it in and VOILA! I am back online and working! Oh, and it costs less, too. My experiences in life have taught me that if it sounds too good to be true, don't waste your time. Well, Spark internet service is an exception to that rule!

  • Gary P

    Date: 12/21/2022

    Nik in customer service was awesome !!! We are so glad to be able to finally get rid of ***********

  • Jeremy B

    Date: 12/12/2022

    I do not recommend, I gave them ample opportunity to make it right.

  • Patrea P

    Date: 10/18/2022

    after multiple poor experiences with other providers, these folks are AMAZING. follow up, prompt service, and TWICE the speed and less ping than I have been able to get before. happy rural internet person

  • Allen F

    Date: 09/23/2022

    No complaints works great when nothing else would. I would use them or atleast try them if you are a skeptic.

  • Herb O

    Date: 08/27/2022

    As most know, when living in a rural area, Satellite is everyone's go to for service. For years we were mindful in watching our usage. I did a lot of research and decided on Sparks Services, they are larger than most companies that I researched, and the staff are friendly and knowledgeable. It was fast shipping and worked right out of the box. Great company and great customer service. We couldn't be more pleased with Sparks Services and their great staff.

  • Jessica M

    Date: 07/28/2022

    Jessica M

    Date: 07/28/2022

    These are the kindest, most professional people! My kids and I are so thankful to finally have fast internet at our rural home after so many years without and so many broken promises by other companies claiming to offer service in our area. Nik was especially helpful and so determined to find the perfect plan to meet our needs. He had super fast responses to my questions/concerns (I had many!!) and got our router shipped out so quickly! Thank you so much Spark services and Nik!! Im so glad we found you!

    SPARK I/T Services, LLC

    Date: 07/29/2022

    Jessica, I want to thank you for your kind review. I will also let Nik and the team know how well you liked dealing with them.

    Robert
    CEO

SPARK I/T Services, LLC is BBB Accredited.

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