Reviews

This profile includes reviews for Hobby Lobby Stores's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Hobby Lobby Stores has 254 locations, listed below.

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  Hobby Lobby Stores

  7707 S.W. 44th Oklahoma City, OK 73179

• 

  Hobby Lobby, Inc.

  1855 Montgomery Hwy S STE 100 Hoover, AL 35244-1207

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  Hobby Lobby

  655 Fieldstown Rd Gardendale, AL 35071-2411

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  Hobby Lobby

  1200 Oxford Exchange Blvd Oxford, AL 36203-3470

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  Hobby Lobby Creative Center #281

  255 Lakeshore Pkwy Birmingham, AL 35209-7109

Review Details

• Review fromElissa J

  Date: 11/17/2023

  1 star
  Horrible online service! They had a fabric sale and I bought several yards. They shipped one with no explanation. I paid $31 but only got $14 worth of product. It took 4 hours to get a partial refund and a manager assured me she would call me back. Never happened. Unbeknownst to me they refunded an additional $6 which still doesn’t add up but I got no courtesy call. Beware of wolves in sheep clothing. They are an evil Walmart with a Christian tag It cost me 6 hours while suffering my illness to get my small refund. They steal like Walmart.they didn’t think I’d pursue - they counted on me hanging up after holding over an hour.
  
  
  
  
  

• Review fromKyle J

  Date: 11/07/2023

  1 star
  Prices are outrageously expensive at Hobby Lobby. You can get the same thing from Amazon for a fraction of the price. On top of that, they are racist, homophobic, and modern day religious extremists. How sad and pathetic that our society still supports these types of people. ????

• Review fromHeidi H

  Date: 07/24/2023

  1 star
  Hobby Lobby is discriminatory to others and I will never step foot in a Hobby Lobby again, shame on you for your behavior publicly against the ***** community inside your *****, ** location! What I witnessed was rude, mean, and downright awful behavior by your staff/management and you should all be ashamed of yourselves for such degrading and hateful behavior to patrons.

• Review fromJohn K

  Date: 07/01/2023

  1 star
  Hobby Lobby deploys deceptive sales signs. I purchased a magnetic item that was immediately below a 50% off sign. It rang up at the full price. I was told it was a gift item that they do not discount. Sure enough in small print on the large sales sign it excluded gift items. On the small tag on the back of the magnet it was labeled gift. How many people like me see 50% off with items displayed below and get stung? I challenged the store clerk who I quote we are told to put it there.

• Review fromAngela B

  Date: 06/22/2023

  1 star
  This company took my debit card number and stole money from me and allowed people to spend my money! Do not buy from this company! I am ******************************* daughter and I will be putting this company out of business!!! DO NOT BUT THEY WILL STEAL YOUR PERSONAL INFORMATION!!! -*****************************!

• Review fromLaura C

  Date: 03/30/2023

  1 star
  For being a Christian business they do not have very Christian like practices. The tracking for my order would not work right after the order showed it could not be delivered and fedex did not know where it was. Hobby Lobby has refused to help me at all with my missing package. They have taken my money and kept the item i purchased. They should be ashamed of their practices. I would not recommend doing business with them as they are very shady.
  
  
  
  
  

• Review fromKeith R

  Date: 03/15/2023

  2 stars
  Hobby Lobby may say they are spiritual as they are closed on Sundays, which is good. i feel that they gouge shoppers out of money for items that females still continue to buy. I would hope that they would change their ways.

• Review fromFAYRELIA D

  Date: 03/06/2023

  2 stars
  I've used Hobby Lobby in the past for matting and framing, and was a satisfied customer, but recently they have become a huge disappointment. After my travels to Africa I returned with hand painted and photograph pieces of art that I wanted matted and framed. On Feb 3rd brought my art work into Hobby Lobby, spoke with ************ in great detail discussing the color and size of preferred work. Was given an order sheet with due date of Feb 17, 2023. I contacted Hobby Lobby on Feb 19, was told items were not back. I received a call on 20th apologizing as items returned but incorrect matting/frame. I call Hobby Lobby on 23rd spoke with a rep that seemed annoyed that I was calling, stating items are not back and they will call me when they are ready. I have since had family over to share my experience of my travels but no pictures to show, this was embarrassing for me and such a disappointment. It is now March 6th, have not received any call or update. New update: today 6 March 2023 I called the corporate office, explained my situation. Soon after I received a call from *******, (I believe manager) stating my art has been ready since 23rd. He was very apologetic and willing to offer a discount for my frustration.

• Review fromPaul G L

  Date: 02/22/2023

  1 star
  I ordered a gift (a memorial flag display holder) to be shipped to my son who lives in another State. My credit card was charged but the flag display holder never arrived. Hobby Lobby says it was delivered to his home and they showed a picture of it on someone's porch entry. I disputed the credit card charge and my bank did an investigation but Hobby Lobby would not make it right and refund my money. I will never do business with Hobby Lobby again. Do not order anything on line from them.

• Review fromLorri D

  Date: 01/25/2023

  1 star
  Rude, rude, rude! They need to teach there employees how to treat customers!!