Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Electronic Cigarettes

Perfect Vape LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronic Cigarettes.

Reviews

Customer Review Ratings

2.35/5 stars

Average of 63 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJohn D

    Date: 01/06/2023

    5 stars
    Confused by the horrible reviews... I ordered in bulk and was anxious prior to its arrival because of the reviews. Every single item in my order came without an issue -- pretty fast shipping as well. I'm definitely planning on ordering again.
  • Review fromMichael K

    Date: 12/27/2022

    5 stars
    I use this company often and Im a huge fan. When my package was lost they promptly sent a new one. Ive only had to reach out to customer service once, and they responded when they had opened next. (It was on the weekend)
  • Review fromMarcus B

    Date: 12/22/2022

    1 star
    I would give 0 stars if I could. A couple of my smaller orders arrived just fine but a 200 dollar order said it was delivered and didnt come until 3 months later. The box wasnt tampered with or looked rough so it didnt seem to be a shipping company issue but I thought maybe a neighbor got it and didnt deliver it until months later? So I made an over 300 dollar order and got not even a quarter of the order. Perfect vape customer service kept saying they checked their cameras and everything was packaged in one box but the box was small and filled to the brim with the few that came so all the vapes wouldnt even fit in the box I received. Weeks of emails *************** of them saying their CEO would have to contact me and now months later, still havent heard back.
  • Review fromPAMELA L

    Date: 12/21/2022

    1 star
    Scam ppl. They advertise great products... orders because it was cheaper but then only received 2.. not cheaper I advice everyone to stay clear of this site unless want to pay more .
  • Review fromGavin L

    Date: 12/12/2022

    1 star
    Orders 4 vapes 3 weeks ago. Every time we have ordered always late. Absolute dogshit company
  • Review fromKathleen R

    Date: 11/15/2022

    1 star
    Awful products! Spend a lot of money on defective product and no help from customer service.taking my business elsewhere. Don't waste your money.
  • Review fromKenneth M

    Date: 11/13/2022

    5 stars
    Great company, great prices, been ordering for around a year. Will continue to purchase.
  • Review fromAMY G.

    Date: 11/10/2022

    1 star
    Will sell to minors and when they learn it's to a minor, they still ship it. Had a conversation yesterday by email and needed proof I was an adult, then they stopped answering emails. Will not refund my credit card.
  • Review fromDiana M

    Date: 11/03/2022

    1 star
    I just want my money back and there IS NO WAY FOR ME TO STOP MY ORDER !!! THEY ARE TAKING ADVANTAGE OF A MENTALLY AND PHYSICALLY DISABLED PERSON !!!!!
  • Review fromdonna n

    Date: 11/03/2022

    1 star
    DO NOT order from perfect vape SCAM, I cancelled my order 5 minutes after ordering, they said they would need verification of my age (funny they didn't check that before I ordered then they said no refunds, SCAM lesson learned I would reccomend Element vape they are fantastic, I have dealt with them for yrs. not 1 problem I hope place folds up fast




BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.