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Business Profile

Cable Installation

Vyve Broadband, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cable Installation.

Reviews

This profile includes reviews for Vyve Broadband, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Vyve Broadband, LLC has 7 locations, listed below.

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    Customer Review Ratings

    1.2

    Average of 86 Customer Reviews

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    Review Details

    • James H.

      Date: 08/31/2022

      I've had VYVE BROADBAND for 3 months with 5 service calls with 2 of them with no show to my residence. my internet service works good for a while and then the router resets on it's own. sometimes one after another. I'm in a motorhome and direct wired to modem from outside terminal. I'd advise to not use them unless your like that I don't have no other choice.

    • Laura M

      Date: 08/29/2022

      Laura M

      Date: 08/29/2022

      I subscribed to Vyve Broadband on June 7, 2022. They came out and installed the cable from the box to the house and said someone would be out in a couple of days to bury the cable. No one came. July 1, 2022 we had no internet. I called and was told they did not have any outages. I called customer service three or four times a day for several days and got the same response. I cancelled the service and went back to the service I had before. I have asked for them to come and remove the cable ( it has still not been buried). I would like the cable removed from my house and out of my yard.

      Vyve Broadband, LLC

      Date: 09/28/2022

      We thank you for your feedback and apologize for any frustrations this may have caused you. A technician went to your home 9/13/22 and was able to discuss your concerns with you. On 9/23/22 the remaining maintenance was completed to bury the line.We appreciate your patience while we resolved these concerns.Vyve Broadband

    • Charles H

      Date: 08/28/2022

      Charles H

      Date: 08/28/2022

      For '6 MONTHS' I had just about every SINGLE day interruption of service!! Called support around 8 times and had techs out to my place well over 5 times. Was paying for the best connection but robbed stability with drop-offs multiple times a day. Terrible service for stability, would not recommend for streaming or competitive gaming. The only way I solved this issue was switching to another provider for DSL. Since I've been with the new provider for 2months, I have had NO service problems (AT ALL). DO NOT USE VYVE, I'm writing this in hope VYVE broadband can offer a service with no stability issues. God Bless.

      Vyve Broadband, LLC

      Date: 09/16/2022

      We apologize for the frustrations with our service. This is not the experience we want for any of our customers. We reviewed your account and sent your concerns to our Technical Operations Manager to investigate further. Our Technical Operations Team is working to ensure there are no service issues that would impact our customers service in this area. Thank you for your feedback.

    • Jaaron R

      Date: 08/05/2022

      Jaaron R

      Date: 08/05/2022

      Imagine working a full day, you're tired and ready to sit down and play some games with your friends. You log in, and party up and preparing yourself for a good time. Then out of left field vyve pulls a sheet over your face a skull f**** you with 500 ping. Internet is unreliable and not worth the cost.

      Vyve Broadband, LLC

      Date: 08/18/2022

      Vyves Response: Thank you for your feedback, we apologize for the frustrations. This is not the experience we want for our customers. We sent you an email on 8/12/2022. We would like the opportunity to assist with your concerns. Please email us at ****************** or call us at ************. Thank you, Vyve Broadband

    • Joshua E

      Date: 08/02/2022

      Joshua E

      Date: 08/02/2022

      Terrible customer service and very wreck-less with wiring of cables

      Vyve Broadband, LLC

      Date: 08/17/2022

      Hello, we apologize for the frustration you have experienced. We are glad that we were able to schedule a specialist to help resolve the issue. We appreciate you confirming that the services have been completed. Thank you for your Loyalty and bringing your concerns to our attention. Regards, Vyve Broadband.

    • Heath B

      Date: 07/22/2022

      Heath B

      Date: 07/22/2022

      Worst service ever!!! Always down. Have never had more than 3-4 days without getting service issues. Can never talk to anyone local. Not even in the state. So nobody has any answers.

      Vyve Broadband, LLC

      Date: 08/20/2022

      Hello, we apologize for the frustration you have experienced. We are glad that we were able to schedule a specialist to perform an outside investigation of your services to resolve issue. We have attempted to contact you by phone and email to confirm that your services are in working order. At this time, we have not received any further reports of service issues on the account.Thank you for your Loyalty and bringing your concerns to our attention. Regards, Vyve Broadband.

    Vyve Broadband, LLC is NOT a BBB Accredited Business.

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