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Business Profile

Convenience Store

Love's Travel Stops

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Convenience Store.

Reviews

This profile includes reviews for Love's Travel Stops's headquarters and its corporate-owned locations. To view all corporate locations, see

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Love's Travel Stops has 252 locations, listed below.

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    Customer Review Ratings

    1.98/5 stars

    Average of 56 Customer Reviews

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    Review Details

    • Review fromDavid F

      Date: 12/14/2023

      1 star

      David F

      Date: 12/14/2023

      Don't be in any hurry on anything shop related, period... Total joke..

      Love's Travel Stops

      Date: 12/15/2023

      We responded to the customer via email on 12/15/2023 requesting location details and additional details about what occurred during their visit.
    • Review fromCesar G

      Date: 12/09/2023

      1 star

      Cesar G

      Date: 12/09/2023

      If I can right a negative I would ... loves claims to be best customer service. Which honestly they don't care . After messing up on my oil change they dragged out the response covered the bare minimum and couldn't even compensate me for my troubles in cleaning up there mess ..literally. after many emails and phone calls no response. But honestly horrible and embarrassing with a name lives loves

      Love's Travel Stops

      Date: 12/10/2023

      We responded to the customer via email 12/10/23 with an apology and asked for further details on the incident so we can address it accordingly.
    • Review fromVicki A

      Date: 11/13/2023

      1 star

      Vicki A

      Date: 11/13/2023

      I've been traveling from Washington state and currently am in Alabama - the farther South I've traveled the more disgusting the dog parks are - no one cleans up after their dogs - so there are piles everywhere. Some parks do not even have "poop" bags which does not help with the problem. It's disgusting.

      Love's Travel Stops

      Date: 11/14/2023

      We contacted the customer via email 11/14/23 and apologized for the experience and assured this would be addressed with our locations.
    • Review fromLorenzo R

      Date: 10/31/2023

      1 star

      Lorenzo R

      Date: 10/31/2023

      I stopped in the ********* location to get brakes repaired left there and within 800 miles brakes are metal to metal. I pulled into ******* location had them looked at and was told after inspecting the brakes was so called defective. A week later I'm still feeling the same drag and pulled in ******* location spent 2 days there and was told it was POSSIBLE QVR airleak, brake chamber, abs sensor, and slack adjusters got all the above fixed. I got 300 miles up the road to tx/la Stateline and brakes burnt up. Now I'm out of money on repairs and my truck down and no one is calling me back from corporate(***********************). I lost plenty of money behind this issue. I tired of companies getting over on us O/O. I pay for repairs and now no one wants to ************* but will gladly take my money without an issue. I will no longer return for light mechanic work and hopefully you learn from my mistake. They should've stuck to changing tires only. I have all receipts even the warranty for the brakes they had to replace.

      Love's Travel Stops

      Date: 11/01/2023

      Responded to the customer via email on 11/1/23 with an apology and assurance the issue would be addressed.
    • Review fromThomas R

      Date: 10/25/2023

      5 stars

      Thomas R

      Date: 10/25/2023

      Im a trucker and my trailer id lights went out and I happened to be at Loves in ********* , ** I called my company to get it ok to fix there. They were very professional and quick ! The problem was solved and my breaks were bad a well they fixed everything right and quick ! I was able to make up time to get my load delivered ! Five star service all the way !!!! Thanks for your reliable service !!!!

      Love's Travel Stops

      Date: 10/29/2023

      Responded to the customer via email on 10/29/23 thanking them for the feedback and ************ would be shared.
    • Review fromMike W

      Date: 08/21/2023

      2 stars
      No driver lounges, no place for truckers to relax during night hours. All truckers dont operate during the day. Tire pass never works. Not enough available mechanics for doing even simpler maintenance.
    • Review fromErrol M

      Date: 08/14/2023

      1 star
      I stopped to have my truck repaired at the loves in ***** **.and the mechanic was very rude to the point of being racist towards me...I hope he was just having a bad day ...the mechanic name is *****... And this all happened on Monday morning 8/14/2023
    • Review fromRichard W

      Date: 08/03/2023

      1 star
      Horrible company, My tools were stolen from the shop. Management is worthless, Shows you how much they care about employees , Wouldnt recommend any Driver to use them!!! Pretty ************** Zero stars.
    • Review fromScott B

      Date: 08/01/2023

      1 star
      Paid for an $8 car wash with a credit card....found out later that day I was billed $250 by some travel service affiliated with Loves. Do NOT trust these crooks.
    • Review fromLisa P

      Date: 07/06/2023

      5 stars
      I love that they have a pet area! Best idea I have seen

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