Business Profile

Retail Sportswear

Nike Inc

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Nike Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

1,486 total complaints in the last 3 years.
512 complaints closed in the last 12 months.

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Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:11/27/2022
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I ordered a pair of ***************** in Pilgrim/White/Sail/Light Olive ******* DA8026-331) on November 8th. I received them on November 16th covered in mold. I contacted Nike asking for refund and replacement. They refused to do both. They offered 20% discount and replacement. I declined the discount and accepted the replacement. Replacement recieved Nov 18th also molded. Talked to multiple cust care reps and asked for supervisor over and over to no avail. Nov 21st i as finally able to reach a corporate care rep who advised me they would not refund or replace the shoes and that i MUST send them at my expense to the claims center. so they have my money and i have two pairs of moldy shoes in my home. The corporate rep promised me an email so i had a point of contact and he didnt email me. I have reached out on ******** I have attempted 3 times to leave a review on Nike (they never post it) , so that means they are doctoring their reviews. I have reached out on chat 8 or so times. called over 5 times. I do not think its alright for a company to treat a loyal customer this way. And to stone wall me and even refuse to escalate the situation further is absurd. I have included 3 photos and a word document showing the chat conversations and notes ive taken during this process (pleae be advised that i do use bad language). Thank you
Business Response
Date: 11/29/2022
Hi ******,
Thank you for contacting Nike through the Better Business Bureau regarding you orders.
We're sorry to hear about the frustration and confusion caused with your pairs of ***************** Men's Shoes. Unfortunately we will be unable to provide a new pair for you at no cost. If you would like a refund for your shoes, please use the pre-paid shipping labels provided in separate emails to mail the shoes back to us at your convenience. Once we receive them, we will process the refund back to the original method of payment.
Thank you again for contacting Nike and have a great day.
Sincerely,
******
Nike
Customer Answer
Date: 11/30/2022

Complaint: 18467127

I am rejecting this response because:

Hello ****** with Nike,

I regret to respond negatively; however, I will be declining this offer for a few reasons.

1. Nike has taken absolutely no responsibility with this debacle. I firmly believe that if a company sends out a molded pair of shoes two separate times that they should be falling over themselves with apologies and offers of recompense to the affected party (myself).

2. The representative I talked to (RJ) under Claim Case: ******** advised me that I had to send these shoes at MY Cost to the claims center to get a replacement and also HOPE for monetary recompense. I think that Nike should make this right by refunded and replacing the shoes. The representative (RJ) did not confirm that Nike would refund and replace the shoes and my shipping costs, but he did lead to that as a potential resolution.

3. At no point have any of the Nike personnel ever bothered to really own this issue. I have been passed around and treated as nothing more than a frustrated consumer (which I am). I dont plan to allow this sort of business practice to stand, and I think the Nike should be doing something about this situation that Nike caused.

4. NO ONE has told me what the substance is. I have simply been advised that Nike is aware of it and, according to your spokesperson, We are aware of the issue and are working to address it to improve future experiences. If you are working to improve future experiences, then you have yet to address and improve my households complaint.

I hope that this has outlined for you my expectations as your loyal consumer, and I hope that you plan to resolve this situation as I am requesting. I have already followed the process that the previous representative (RJ) advised me so I cannot simply return the shoes as you (******) are now advising me to do. Since I have paid my money to send these shoes as I was told I expect to be refunded the shoes, the shipping and have my husbands shoes replaced. I dont feel like this is unreasonable. I look forward to your response.

Sincerely,

*********************
Business Response
Date: 12/12/2022
Hi ******,
Thanks for responding to our message.
It appears that you may have been provided some incorrect information. When a Claim is initiated and sent in for our inspectors to review, a replacement item is not an end result. If after inspection a Nike item passes the Claim, a product voucher only good to use on Nike.com is sent out for the listed MSRP of the item. Also, because your pair of ***************** Men's Shoes was purchased directly from Nike and is still within the 60 day return window, you can return it using the pre-paid shipping label previously provided for a full refund back to the original method of payment for order C01125001026.
Thank you again for contacting Nike and have a great day.
Sincerely,
******
Nike
Customer Answer
Date: 12/15/2022

Complaint: 18467127

I am rejecting this response because:
What your saying is Nike refuses to own up to the misinformation that you've given me over and over and over again? It's been over a month of y'all nonsense and you are offering to refund me ... Not even deal with the issue...tell me what the substance is.... Nothing. Wow... Can't believe y'all.

Sincerely,

*********************
Initial Complaint
Date:11/27/2022
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I filed a complaint 10-28-2022 for a pair of defective shoes, they had came apart at the soles atb3 months old. I filed a complaint and Nike agreed about the shoes they had me send them the shoes. I was approved of a voucher it's been 30 days and still no voucher which was suppose to be delivered by **** I've called three or four times and get the runaround. First telling me to wait a few more days then telling me they would resend the voucher. I requested the tracking number and they advised they had no tracking number. Please help me. I would like my voucher the shoes cost ******.
Business Response
Date: 11/29/2022
Hi ******,
Thank you for contacting Nike through the Better Business Bureau.
We're sorry to hear about the frustration and confusion caused with your product voucher. We apologize for the delay in receiving your voucher, but please note that we have resent it to you via **** mail. Also, please note that if you find an item you would like to use the voucher on, you can contact Nike.com **************** at **************, any time from 4:00 a.m. - 11:00 p.m. Pacific Time, 7 days a week and we would be happy to apply it to your order for you.
Thank you again for contacting Nike and have a great day.
Sincerely,
******
Nike
Initial Complaint
Date:11/27/2022
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Hi,I have been trying to get a resolution from Nike on my package order # G10091020394 that never arrived but has shown delivered. I brought this issue up the same day when it showed that it was delivered but was told to wait 5-7 days. The reply I get from them is to be questioned if I received it but I already stated very early on I never got it, and restated my issue. A another week goes by with no reply from Nike at all. They been ghosting me after I said that it never arrived. It should not take a customer to reach this far to get a refund nor should they be waiting over 3 weeks and still no response from them.
Business Response
Date: 11/29/2022
Hi ****,
Thank you for contacting Nike through the Better Business Bureau regarding your order.
We're sorry to hear about the frustration and confusion caused with your return. We are going to do some extra digging in to your order and its delivery. We will reach out to you directly once we have looked in to your order with updates regarding your refund.
Thank you again for contacting Nike and have a great day.
Sincerely,
******
Nike
Customer Answer
Date: 11/29/2022

Complaint: 18466720

I am rejecting this response because:
this has nothing to do with a return. I CLEARLY STATED that my order never arrived.

Sincerely,

********
Business Response
Date: 12/08/2022
Hi ***,
Thank you for responding to our message.
I was able to confirm that we've successfully processed a refund amounting ****** CAD to the original payment used on the order and it was initiated last 11/30/2022. Please note that it may take 4 business days for the refund to be completed and ************************************************************* depending on your bank's internal processing and cutoffs. This is not what we want you to experience, and we sincerely apologize for the inconvenience that this has caused you. We'll make sure to take note of this incident and forward feedback on your behalf so we can improve our services.
Thank you again and have a great day.
Sincerely,
******
Nike
Customer Answer
Date: 12/14/2022

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. took almost a month to resolve
Initial Complaint
Date:11/26/2022
Type:Delivery Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I order numerous times a month from Nike as a Commisioner of a youth sports league. I have ordered over 20 times in the past year and on 7 occasions Nike has delivered my package to an address in ******** when I live in **************. Their app shows clearly the package was delivered to ********. Nike has always refunded but on the latest order I was told they are no longer issuing me a courtesy refund. They see the item delivered elsewhere. There is no delivery address on my account other than my ** address. Nike has no interest in fixing the issue as I have discussed with a supervisor on 4 separate occasions only for the issue to continue. The issue seems to occur when they send separate boxes of one order.These Order numbers all included pieces that went to ********. The 1st order is the one they have refused to reimburse me for their incompetence and error of delivery. Again their App shows delivery to ******** along with a picture. The Nike rep told me these items were returned!C01140924530 C01125294043 C01068061078 C01016365924 C00796029419
Business Response
Date: 12/05/2022
Hi ****,
Thank you for contacting Nike through the Better Business Bureau.
We're sorry to hear about the frustration and confusion caused with the delivery of your orders. Taking a look on our end, I can confirm that all the shipping addresses for the are set for **************, not ******** so this is not an instance of the incorrect shipping address being placed on an order. I can also see that your orders C01125294043, C01068061078, C01016365924, and C00796029419 were all previously refunded for the items that were delivered to the incorrect address. For the remaining order C01140924530, please note that I have issued a refund for your order. Your original method of payment was refunded a total of $53.03. Please allow 3-5 business days for your bank to process the return of funds. Because the shipping address on the order was added correctly, if you believe there may be another issue with the deliver of your order, we suggest you contact the carrier directly and work with them to ensure your order is delivered to you in ************** as opposed to ********.
Thank you again for contacting Nike and have a great day.
Sincerely,
******
Nike
Customer Answer
Date: 12/05/2022

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
with that said this is absolutely a Nike issue and not a shipper issue. Packages from both *** and ***** are being sent to this address. This is not a coincidence.

Sincerely,

***********************
Initial Complaint
Date:11/23/2022
Type:Sales and Advertising Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I received an email from Nike on 10/14 about an AF1 promotion. I was supposed to receive a $30 off coupon fir a future purchase for buying AF1 back in October 20, 2022. I never received it. I spoke with an associate at Nike name ***** who stated that it's only for certain members although the terms and conditions don't say that supposedly they can only see it. I will provide the email received, offer terms as well as my purchase receipt and conversation w/Nike expert *****
Business Response
Date: 11/28/2022
Hi *****,
Thank you for contacting Nike through the Better Business Bureau.
We're sorry to hear about the frustration and confusion caused with the Air Force 1 promotion. In a separate email I have provided a $30 digital Nike Gift Card to use on your next order. The gift card will arrive in your email within 24 hours. Please be sure to check your spam and promotions folder if you do not see an email within this time period.
Thank you again for contacting Nike and have a great day.
Sincerely,
******
Nike
Initial Complaint
Date:11/22/2022
Type:Delivery Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
order number: C01027168999address: ******* ***************** ***** ****************** PEC ***** ********************************* phone number: ********** tracking number: 606405850302email: *********************** problem: The tracking shows the package was shipped from *******, ** ** and also delivered to *******, ** ** which means the package has returned back to sender. My address is *********** **, however it was delivered to *******, ** **. Please help me get full refund as you never delivered the package to me.
Business Response
Date: 11/28/2022
Hi *****,
Thank you for contacting Nike through the Better Business Bureau regarding your order.
We're sorry to hear about the frustration and confusion caused. As stated in my previous email on 10/31/22 due to the activity across your multiple accounts we are unable to offer courtesy services that fall outside of our standard Nike.com policies.
Once returns are received at our warehouse processing generally takes 3-5 business days. All future returns will need to complete all the steps of the return process at the warehouse before a refund is issued. We will also be unable to override the results of our warehouse's inspection.
Additionally, we can no longer initiate any ********* investigations or provide any further courtesies assistance for packages reported missing after the courier reports the shipment delivered. For further assistance you will need to contact ********* about your shipments status as Nike is unable to further assist.
Thank you and have a great day.
Sincerely,
******
Nike
Customer Answer
Date: 11/29/2022

Complaint: 18449981

I am rejecting this response because: The tracking shows the package was shipped from *******, ** ** and also delivered to *******, ** ** which means the package has returned back to sender. You never delivered the package, you can check the tracking information which shows it has been returned back to sender. Why you can't give me the refund? This website is totally a scam. My address is *********** **, however it was delivered to *******, ** **. Please help me get full refund as you never delivered the package to me. Please don't waste your time and give me a perfunctory answer which is not I need.

Sincerely,

Rebel *****
Business Response
Date: 12/08/2022
Hi Rebel.
Thanks for responding to our email/
Again, as stated in our previous email on 10/31/22 due to the activity across your multiple accounts we are unable to offer courtesy services that fall outside of our standard Nike.com policies.
Once returns are received at our warehouse processing generally takes 3-5 business days. All future returns will need to complete all the steps of the return process at the warehouse before a refund is issued. We will also be unable to override the results of our warehouse's inspection.
Thank you again and have a great day.
Sincerely,
******
Nike
Customer Answer
Date: 12/14/2022

Complaint: 18449981

I am rejecting this response because:

Sincerely,

Rebel *****
Initial Complaint
Date:11/21/2022
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Date of transaction: November 10, 2022 Amount owed: $639 Order #: C01126464885 Let me start by saying Lasership is the worst shipping carrier and they do nothing to help resolve any issues. I ordered 5 *** jerseys on November 10th, 2022 and they we out for delivery with Lasership on November 14th, 2022. However in the middle of the day Lasership sent me a notification saying that they were unable to deliver to me for some reason so I reached out to a Lasership agent and they said to give them 1-2 business days and it will be processed for a redelivery. 2 days go by and still nothing so I reach out again, and they said 1-2 business days again. Now it is November 21st, 2022 and they said to reach out to Nike regarding a refund or replacement. I reached out to Nike today 11/21/22 and an agent told me that they are unable to refund me at this time. But clearly this is a carrier issue and not an issue on my end. I also spoke with another Nike agent a few days prior to this and they said they would start an investigation for me but still not a word on that. I am now out $639 and still have not received my package. This is unlawful on Nikes part and I will get my legal team involved if I do not receive my money back. I have all the proof of the 3 times I have spoken with Lasership, I have it all in writing. I also have the chat history with both Nike Agents I spoke with and I have all the tracking information from the Lasership website that clearly states that my package has NOT been delivered that something is wrong. I spend so much money at Nike and I am a loyal customer but the way they have handled this situation is absolutely unacceptable. If I need to get my legal team involved so Nike can open their eyes and refund me my money then I will do that. Nike, please help me resolve this so we do not need to escalate this any further than it has to. Thank you.
Business Response
Date: 11/27/2022
Dear ********,
Thank you for contacting Nike through the Better Business Bureau. We apologize for the inconvenience you've experienced with this order.
I can see that your order C01126464885 was successfully returned to our warehouse. I have processed a refund in the amount of $639 to your original method of payment. Please allow-3-5 business days for the funds to be released in your account, depending on your financial institution.
If you have additional questions regarding this order, don't hesitate to call Nike.com **************** at **************, any time from 7:00 a.m. - 11:00 p.m. Pacific Time, 7 days a week.
Sincerely,
******
Nike
Initial Complaint
Date:11/20/2022
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have a pair of nike airforce 1 size 6. They have a lot of strings loose or freying all over the shoes. This is extremely disappointing and frustrating as i payed a lot of money for theese shoes. I have only had theese for 4 months. This is very disappointing. I am looking for a refund or gift card.
Business Response
Date: 11/27/2022
Dear *****,
Thank you for contacting Nike through the Better Business Bureau.
We stand behind all of our shoes and gear. If your Nike shoes or apparel develop a material or workmanship flaw within two years of the manufacture date, we want to get you back in the game.
If you believe your item is flawed, and its within 60 days of your purchase, you can simply return it to us for a full refund. For Nike.com and Nike App purchases, please see our return instructions (and if you want to try to exchange the item, youll need to give us a call). For Nike store purchases, youll want to take your item back to the store you bought it from.
If its been longer than 60 days, and less than two years since the manufacture date (located on the items tag), and the item has developed a flaw, here's what you need to do:
Nike.com and Nike App Orders: Please contact us to return the item. (This includes digital Nike.com orders placed at a Nike Store.)
Nike Store Purchases: Even after 60 days, you'll still need to return the item to the Nike store where you made your purchase. If you cannot visit in person, contact the store to discuss your options.
Nike Authorized Store Purchases: Please return your shoes to the original place of purchase. We work with authorized retailers to accept returns for products with a material or workmanship flaw. If you cannot return to the original place of purchase, or if the retailer has referred you back to Nike, you can file a claim. Please visit www.NikeClaims.com.
Some Nike products have specific written guarantees and/or warranties. In those cases, details and return information would be included on the label, hang tag, or warranty card that came with the item.
If you have additional questions regarding this letter, don't hesitate to call Nike.com **************** at **************, any time from 7:00 a.m. - 11:00 p.m. Pacific Time, 7 days a week.
Sincerely,
******
Nike
Initial Complaint
Date:11/20/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Was told they wouldnt except my military ie courtesy discount. They explained that it was for my account also because it is linked to a know shipping facility. Not sure what that means and they dont have any idea what it means either. The fact that they are restricting my ability to receive my orders even if they get stolen because they had a poor interaction today with another veteran was absolutely disappointing. They had even mentioned that I cant want to for all this stupid veteran stuff to go away. This is the conversation they had with my wife. Since her name is linked to our house it also effects my account with them so I was punished by someone having a bad day at Nike. ****** was his name. He was rude to my wife, so to get back at us for asking for a discount that we earned under their guidelines was very confusing. He then messed with both of our accounts because he was upset that we asked for a manager. They said that I went against there terms of agreement which is false. We did receive a discount after multiple calls and rude comments on the phone. I am not going against there terms of agreement. The staff was very rude in trying to find out answers. I do not want to make this a big deal but the whole idea that he was sick of veterans really got under my skin. Then instead of just going on with his day he restricted our accounts even though I havent gone against there terms of use. This is a blatant miss use of authority because it actually effects my orders and Ive done nothing wrong. Unless asking for a veteran discount is wrong even though they encourage it so much. I would just like some answers of why I received this message and why they deem treating vets like this is ok.
Business Response
Date: 11/28/2022
Hi ****,
Thank you for contacting Nike through the Better Business Bureau.
We're sorry to hear about the frustration and confusion caused with your experience. Taking a look on our end, it appears that there was a misunderstanding and your mistakenly sent that email. Please note that you will continue to be able to place orders and apply your military discount to them going forward. As a reminder, You will need to request a new promo code every week then will have two weeks until that specific code expires. Also, you will not be able to combine multiple promo codes and not all promo codes are applicable to every item on Nike.com.
Thank you again for contacting Nike and have a great day.
Sincerely,
******
Nike
Customer Answer
Date: 11/30/2022

Complaint: 18441765

I am rejecting this response because:
I found out that my account was subject not because of my own actions but because of someone else at my address. I was basically told over the phone that I was marked as a reseller when I rarely win nor do I care about resellers. I just want a fair chance at a quality product but I guess thats not what this is about. Im more disappointed at the fact that such a company with such power to change the community cares so little about them. From moldy shoes to taking away people ability to have an exceptional experience all the way down to allowing one person to ruin someone elses experience.

Sincerely,

***************************
Initial Complaint
Date:11/19/2022
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Every big Raffle on SNKRS I have had issues with the app and you all need to reach out to me and make this right. Im tired of the ****.******* loss and found- Shipping information and payment was missing or deleted from account. Then received an error and was logged out and couldnt login. Finally got in last minute left to join then was in raffle joined for over a hour. Received not selected even later. Trophy room received not selected after a minute of the release ending. Im starting to think the big releases are preselected. The same people winning all big releases. I have loss on all A Ma Maniere releases as well. I want to be contacted with something besides some bs excuse or script. Im going to be done if not contacted on this matter Trophy room L
Business Response
Date: 11/28/2022
Hi ****,
Thank you for contacting Nike through the Better Business Bureau.
We're sorry to hear about the frustration and confusion caused with the ***** app. Over the years sneaker launches have presented different challenges, and we are constantly trying to innovate and enhance the launch experience. The ***** app was born out the safety risks associated with brick and mortar launches, it also helped more people get access to the shoes. A consequence of this innovation was the higher demand created when more people gained access to launch items, and a loss of the earning the shoes launch experience. Please know that detailed feedback like yours is both helpful and greatly appreciated. Regardless whether its positive or negative we truly appreciate your time to share your comments regarding *****. I have already forwarded your thoughts and feedback to Nikes leadership team, so they can directly benefit from your insights.
Thank you again for contacting Nike and have a great day.
Sincerely,
******
Nike

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Nike Inc is NOT a BBB Accredited Business.