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Average of 296 Customer Reviews
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Review fromTerri V
Date: 09/06/2024
5 starsTerri V
Date: 09/06/2024
******** was quick to help us with the purpose of our call. It was nice to have someone on the phone able to assist quickly.
AMS | Association Management Services NW
Date: 09/09/2024
Thank you so much for taking the time to share your positive experiences, ******************!Review fromBrooke M
Date: 09/05/2024
5 starsBrooke M
Date: 09/05/2024
The **** **** is a better place because of ******* ******* at the front desk. He is a stellar lead concierge and leads a great team of fantastic concierges. He lights up our lobby with his smile and enthusiasm! He is always professional while being fun and thoughtful in how he helps everyone! He is a very valued and special member of the building community!!AMS | Association Management Services NW
Date: 09/06/2024
Thank you very much for the five star review, *************************! Our team works hard to exceed the expectations of our residents and we're so glad to hear about your positive experience with *******.Review fromKatelyn K
Date: 08/29/2024
5 starsKatelyn K
Date: 08/29/2024
I have nothing but great things to say about AMS (specifically working with ******************************* and *********************************). We moved to AMS with lots of "baggage" from our previous Property Management company and AMS has truly helped us get back on track. They know thier stuff, are super responsive and truly care about our community. So happy to be working with AMS!AMS | Association Management Services NW
Date: 08/30/2024
Thank you so much for taking the time to write a stellar review for AMS! Our team works hard to exceed the expectations of our clients and we're so happy that was your experience. Please don't hesitate to reach out if you need anything else!Review fromAndrew K
Date: 08/28/2024
5 starsAndrew K
Date: 08/28/2024
*****, the building manager at ********* was very helpful. Even though he had a busy day and the Resident Portal system was acting up he took the time to make sure I had keys and garage access right away when I needed to move in. Thanks *****!AMS | Association Management Services NW
Date: 08/29/2024
Thank you for sharing your review, *********************! We appreciate you taking the time to share your great experience with *****, we will pass your kinds words along to him.Review fromCh D
Date: 08/28/2024
5 starsCh D
Date: 08/28/2024
Time spent living at the **** **** is even more of a pleasure when you have ******* at the front desk. If there were a concierge Olympics, hed take home the gold in every event. Hes a delightful mix of efficiency, professionalism and charm.He is approachable and helpful, and is quick to solve a problem. ******* is the concierge we all dream of having but rarely find. Hes the kind of person who turns what could be a stressful day into a breeze, all while making you laugh. Five stars arent enoughhe deserves an entire constellation!AMS | Association Management Services NW
Date: 08/29/2024
Thank you so much for your absolutely stellar review, *********. AMS takes pride in our team and we are so glad to hear that ******* is such a delight to have at the *****************.Review fromLeah S
Date: 08/26/2024
4 starsLeah S
Date: 08/26/2024
******* answered the phone quickly and addressed my concerns and deserves acknowledgement as a great employee.I greatly appreciate her and will appreciate *** even more when I am able to confirm that my electronic payment has gone through.First concern was that I was unable to log into the *** Online Portal despite using the password reset link. She had me log in as a new user and stayed with me while I did it. (Who knows why the password reset link didn't work; it should have).Second concern was regarding paying my *** **** from my credit union. It's really too bad that clear, concise directions aren't easily available and necessitated my phoning.AMS | Association Management Services NW
Date: 08/28/2024
Thank you so much for your review, ***********************. We strive to provide excellent customer service and are sorry that you had a frustrated experience with paying your dues online. I've passed your message along to AMS management so that we can better streamline these processes in the future.Review fromSurbhi P
Date: 08/24/2024
5 starsSurbhi P
Date: 08/24/2024
******* is so helpful and knowledgeable. He always greets us with a smile and is eager to help answer questions/have a pleasant conversation while we are picking up packages. He is such an asset to the condo. Thank you *******!AMS | Association Management Services NW
Date: 08/26/2024
Thank you for the positive rating, ***************************! Our team works hard to exceed the expectations of our clients and customers.Review fromMarilyn F
Date: 08/22/2024
5 starsMarilyn F
Date: 08/22/2024
******* was very helpful and informative! Thank you, *******, for moving this along!AMS | Association Management Services NW
Date: 08/30/2024
Thank you very much for rating your experience with AMS so highly, *************************!Review fromJacki K
Date: 08/21/2024
5 starsJacki K
Date: 08/21/2024
Great management company. They are professional and attentive. I just know the building is taken care of with them.AMS | Association Management Services NW
Date: 08/30/2024
Thank you for your stellar review, ***********************! We're so glad to hear you have had such a great experience with AMS.Review fromJane B
Date: 08/21/2024
5 starsJane B
Date: 08/21/2024
Our building (*****************) has recently changed to AMS. I have been very pleased with our new concierge staff (******, *******, ****** and JP). They are professional, friendly to both tenants and visitors and always willing to help. I especially like the information they put in the elevators about where to eat and events happening in our area and building.AMS | Association Management Services NW
Date: 08/30/2024
We appreciate you taking the time to share your positive experience with AMS, ***********************! Please don't hesitate to reach out if there's anything you need assistance with.
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