Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

HOA

AMS | Association Management Services NW

Reviews

Customer Review Ratings

4.81/5 stars

Average of 296 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromPete P

    Date: 08/18/2024

    5 stars

    Pete P

    Date: 08/18/2024

    I wanted to take a moment to acknowledge our incredible concierge, ******* *******. It's often the little things that make a big difference, and ******* consistently goes above and beyond. His efforts, whether it's greeting us with a smile or handling requests with efficiency and care, do not go unnoticed. ******* truly enhances the experience of living here, and we are grateful for his dedication and attention to detail. Hes an asset to our community at *****************!

    AMS | Association Management Services NW

    Date: 08/19/2024

    Thank you so much for rating your experience with us so highly! Our team works hard to exceed the expectations of our clients and customers.
  • Review fromDayoung K

    Date: 08/18/2024

    5 stars

    Dayoung K

    Date: 08/18/2024

    I have such a great experience living in the **************************. Having 24/7 concierge service is the best part of it. Every staff is friendly and always willing to help with any problem. Especially, ******* is amazing! Very kind and has uplifting vibe that makes my day brighter.

    AMS | Association Management Services NW

    Date: 08/19/2024

    Thank you so much for rating your experience with us so highly! Our team works hard to exceed the expectations of our clients and customers.
  • Review fromSherrie V

    Date: 08/17/2024

    4 stars

    Sherrie V

    Date: 08/17/2024

    ******** ******* the Association Administrator for Pacific Crossing did a great job of communicating with me when my fob would not work. She sent one out quickly and even gave me a time to check out the club house, which I really appreciated.

    AMS | Association Management Services NW

    Date: 08/19/2024

    Thank you so much for rating your experience with us so highly! Our team works hard to exceed the expectations of our clients and customers.
  • Review fromRon S

    Date: 08/16/2024

    5 stars

    Ron S

    Date: 08/16/2024

    The professionalism of the concierge staff at The **** **** Condominiums is excellent. I especially feel safe when ******* ******* is on duty because he tries to intercept any person whom he does not recognize as a resident, or an authorized person, from bypassing the concierge desk and entering any of the elevators.

    AMS | Association Management Services NW

    Date: 08/19/2024

    Thank you so much for rating your experience with us so highly! Our team works hard to exceed the expectations of our clients and customers.
  • Review fromLora R

    Date: 08/16/2024

    5 stars

    Lora R

    Date: 08/16/2024

    Working with *************************** was amazing. She was very helpful and friendly and got back to me right away when I had questions about the **** I look forward to working with her again in the future!!

    AMS | Association Management Services NW

    Date: 08/19/2024

    Thank you so much for rating your experience with us so highly! Our team works hard to exceed the expectations of our clients and customers.
  • Review fromBeck S

    Date: 08/15/2024

    5 stars

    Beck S

    Date: 08/15/2024

    ***************************** has been fantastic! Always friendly and ready to help with anything we need. He really makes our building feel like home

    AMS | Association Management Services NW

    Date: 08/30/2024

    Thank you so much for sharing your excellent review, ****!
  • Review fromMichael F

    Date: 08/11/2024

    5 stars

    Michael F

    Date: 08/11/2024

    Im getting older and have acquired some health and mobility issues. I have been a homeowner here at The ***************** not quite a year, but have found the concierge, security, cleaning and building staff very kind on multiple occasions. I dont know many of them, but have found a few staff in particular who have been most valuable and exceeded my expectations. Kudos to them!

    AMS | Association Management Services NW

    Date: 08/12/2024

    Thank you very much for the kudos, ***************************! As always, do not hesitate to let us know if there's anything else we can do to help make your experience even more amazing!
  • Review fromKathy F

    Date: 08/11/2024

    5 stars

    Kathy F

    Date: 08/11/2024

    I have the wonderful experience of living in a Condo managed by AMS. The service has been great. The staff is professional and always helpful and kind. We are so lucky to have the exceptional ***************************** as our lead concierge and he is the epitome of excellence. ******* makes you feel very comfortable, is very helpful and well informed. Always a smile on his face. He always makes sure to acknowledge people and this is a very special quality. I have been completely satisfied with the AMS team. I would highly recommend them.

    AMS | Association Management Services NW

    Date: 08/12/2024

    Thank you very much for the kind words, ***********************! We put customer experience and satisfaction as our priority. Your review reaffirms the hard work we put in every day.
  • Review fromJoe C

    Date: 08/09/2024

    5 stars

    Joe C

    Date: 08/09/2024

    ****** always goes above and beyond in giving our community at *********** the best and most responsive service. No matter the day or the time she makes herself available to our community. Thanks ******!

    AMS | Association Management Services NW

    Date: 08/12/2024

    Thank you so much for the stellar review, *********************! Our team works hard to exceed expectations everyday and we're so glad that we could provide you with such an excellent experience!
  • Review fromMadina B

    Date: 08/06/2024

    5 stars

    Madina B

    Date: 08/06/2024

    ************************************* has been very helpful and has answered every question I asked her. She responded in a promptly manner and I appreciate her help.

    AMS | Association Management Services NW

    Date: 08/07/2024

    Thank you for the kind words. We are so glad a member of our team provided you with such a positive experience!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.