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Business Profile

Public Adjuster

Metro Public Adjustment, Incorporated

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Metro Public Adjustment, Incorporated's headquarters and its corporate-owned locations. To view all corporate locations, see

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Metro Public Adjustment, Incorporated has 12 locations, listed below.

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    Customer Review Ratings

    4.11/5 stars

    Average of 43 Customer Reviews

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    Review Details

    • Review fromDebbie B

      Date: 04/02/2025

      5 stars
      I am thankful for a company like METRO Public ************** I did not know that I would be able to get paid for cracked tiles, and water stains in the ceiling. The claims **** I worked with was kind and patient, answered all my questions and walked me throuh the process. I recommend Metro to anyone who has a claim. Do not call your insurance company with out a Public Adjuster, you will not get the right amount that you are entiled to, if you do not use one. As a metter of fact, there may be a chance that your claim can be denied if you do not have a Public Adjuster helping you.
    • Review fromAlarik W

      Date: 04/02/2025

      5 stars
      **** and *** here at Metro helped me with my roof claim, when my home insurance company would not. The Metro front office in ************ has been knowledgeable and honest as well. Im thankful and happy I found Metro. Im looking forward to a long lasting relationship with this company! Thank you, Metro.
    • Review fromSteve and Danielle M

      Date: 04/02/2025

      5 stars
      My adjuster **** ************ did an exceptional job adjusting our claim from a pipe break in our vacation home in ************ **********. **** coordinated emergency restoration services to dry up the water trapped in our ceiling and flooring, he then met with our insurance company to secure a settlement to repair all the damage from the water.
    • Review fromMarsha C

      Date: 03/31/2025

      3 stars
      My initial interaction with Metropa was one of optimism. I had a roof that had not seen any maintenance for over a decade. I had been maintaining the interior, plumbing, appliance issues as best I could on my income. Some exterior issues were addressed but the roof on my home was a major financial obstacle that needed to be addressed. Through a family member's advice I made contact with the Metropa agency. I followed all the instructions and directives required. But it turned out that time and policy did not work in my favor. Neither weather damages nor deterioration would not factor into an approval. I did not receive the help needed to make the necessary improvement on my beautiful old home. It is important to be aware of the all the details of insurance policy and procedures, time and effort not with-standing. It is a great disappointment,
    • Review fromKrystale C

      Date: 03/31/2025

      5 stars
      I've had a positive experience when I filed a claim. I learned that the carrier was holding my recoverable depreciation. They didn't seem happy that the adjuster got that for me.
    • Review fromMarc G

      Date: 03/29/2025

      4 stars
      So, I had some "noticeable" damage to the siding on my home and I got Metro involved. The Field Adjuster they sent not only examined that damage, but pointed out things I'd not noticed. His experience showed me not only things I didn't look for, but how things "Inside" the house were connected to the damage I'd seen - and the damage I'd Not seen.If I'd hired someone to fix only what I'd seen, the leaks I didn't realize existed would still be leaking.If I'd called my Insurance provider, they'd have paid the few thousands to fix what I pointed out... But NOT what was really damaged.Or, the mold that was starting to *******, calling Metro not only got me paid enough to fix everything...It got me enough to rip open the walls and fix "Everything"Yes, their fee was steep.But, they got me enough to pay that AND fix everything, so....
    • Review fromDANIEL R

      Date: 03/27/2025

      5 stars
      I had a rain leak. In the past, I attempted to DIY and spoke to insurance. They asked how much damage is there. I felt it was about $2K and they dissuaded me from making a 'small claim' Much later, following a similar leak, I used Metro. The settlement was 20x what I thought it would be. I used them again for a burst pipe claim and again saw a settlement that was many times greater than I would have expected.
    • Review fromMichael C

      Date: 03/27/2025

      5 stars
      These guys have your back. I have used these guys in the past myself, and for family. They are arguably the best in the area.
    • Review fromDon M

      Date: 03/25/2025

      5 stars
      Had an excellent experience with my Claim. After dealing with a difficult insurance adjuster, they assured I was taken care of.
    • Review fromTee G

      Date: 03/20/2025

      1 star
      If you are not looking for a headache and want people who are going to truly go to bat for you I would not suggest this company to not even my worst enemy. This was by far the worst thing I have ever had happen to me! Over a year ago, yes I said a year ago I had water damage occur. Now before I get to that mind you, I was also affiliated with the company. Running what was supposed to be my own "business." I'm glad I didn't continue. Anywho, I had water damage occur on my floor due to a garbage disposal. Needless to say, I did wait a bit. I wasn't sure about whether or not I should file the claim, until my trainer (I won't say names because I do respect her), told me to just file the claim. Needless to say I did. The first make you sign an agreement that you're going to give them 35% of the income you receive. I'm thinking cool, if they can help why not. That wasn't the case though. My case went on for months. The people who work the front desk were always nasty (attitude) when I would call, ***** who is the owner DON'T and WON'T ever answer so he has **** doing it who also don't call back. Then you have **** who is like the manager over claims department and they don't help if there payout isn't less than ******. So you do all this going through and their telling you that they will help you! Yeah a full lie. So make the story short I had to file a court claim by myself. My adjuster ***** was supposed to be at court, never showed up.He say it's because he didn't have the link, but he must of forgot that he told me he has done this numerous times on ZOOM. I emailed him the meeting code, yet he some how didn't get my message until AFTER my court date.Go figure. I my most humble opinion this company will waste your time like they did for over a year for me! They love to bash the other insurance companies but honey, they are way worse. Trust me, it ain't all it seems to be, Remember I worked for the company! There is more I want to say but I won't just watch this place.

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