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Business Profile

Public Adjuster

Metro Public Adjustment, Incorporated

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Public Adjuster.

Reviews

This profile includes reviews for Metro Public Adjustment, Incorporated's headquarters and its corporate-owned locations. To view all corporate locations, see

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Metro Public Adjustment, Incorporated has 12 locations, listed below.

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    Customer Review Ratings

    4.11/5 stars

    Average of 43 Customer Reviews

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    Review Details

    • Review fromCharles P

      Date: 03/17/2025

      5 stars
      ***** P I had a fire in my home 2 years ago, I hired a Metro adjuster to handle it, he addressed all my questions in a timely manner and thoroughly explained to me what was happening every step through the process of getting my home and our life back together. I cannot imagine the stress and problems that homeowners go through without having Metro on their side. Great Company !!
    • Review fromTeeShea H

      Date: 03/07/2025

      5 stars
      Ebahi kept me in the loop every step of the way. She informed me on what to do and how to do it. She got down to business and won our case. I would fully recommend them!
    • Review fromMonique C

      Date: 02/27/2025

      5 stars
      Hurricane Helene destroyed our home and I called Metro and they were able to fight for me to get my home rebuild.
    • Review fromTevin R

      Date: 10/25/2024

      1 star
      I had the absolute WORST experience with this company. My advice to the public would be to do your research. The lead adjuster for this company Mr. **** also said some very condescending words directly to mea client. It all starts with the top. I am big on positive reviews when deserved. This company deserves 0 stars and 0 business. I asked for a call from the owner about my experience and got not a single call but they were sure to make sure they got their money despite how disrespectful and how horrible of an experience I have had. If he treats his customers this way I could only imagine how he treats his employees. Very disappointed. Never again. Let me save you all the headache. You dont have to just believe me look at all of their reviews. This company is a complete rip off and disrespect to the public.
    • Review fromThomas P

      Date: 04/29/2024

      4 stars
      I just hired them in March roof and siding wind damage. Still doing their thing, I'll let you know how it turns out for me.
    • Review fromTyrone K

      Date: 12/19/2023

      5 stars
      Metro public adjusters fought for my friend to get a new roof, Kitchen cabinets sink new counter top new wood floors, New windows. If my friend would have gone with the Storm Chaser roofing company. He would just have gotten a roof, not all the other benefits of CALLING A METRO PUBLI C ADJUSTER.
    • Review fromKirkland W

      Date: 08/11/2023

      1 star
      BEWARE of the company named METRO PUBLIC ADJUSTERS INC. A SCAM THAT WILL BREAK YOUR HEART AND STEAL ALL OF YOUR INSURANCE MONEY AND WILL NOT DO ANY OF THE WORK THAT THEY PROMISED YOU THAT THEY WOULD DO!! A worker told me about this company, and boy I should have check the Better Business Bureau first to save me years of heart aches, stress and pain. First they come to your home and tell you that they will fight to ensure all of your issues in your home are addressed fully to your insurance company. Then they add that most items that were damaged shall be replaced, like a new roof, my front door etc. Then somehow in the middle of all that talk, the agent hand writes in the contract 35%. Then go back to the contract and rush you to sign it. They did not have my best interest as a client, they only wanted to rob me and my insurance claim. They will not return your phone calls, and very unprofessional when you finally reach someone, but will hire a lawyer to sue you on their behalf in District Court. A complete nightmare for me, my family and my home. Home owners do yourselves a favor and file your insurance claim yourself, this was my first insurance claim and I didn't fully understand the process so I hired a third party to fight for me. Boy was that a major mistake. My home sustained damage to the roof from a storm that took off a number of shingles, which resulted to water damage in serveral bedrooms, walls, wooden floors and leaks in windows. I've been trying to resolve this matter since 2018. Stressed out for 5 entire years trying to make the repair on my own. The insurance company wrote a check for $5,000 and MPA is asking for $2,300 plus interest and attorney fees. The reprair on my home is well over $35,000, and 5 years later I'm still paying for home repairs under a insurance claim which I had to take out a home owners loans for said repairs that MPA didn't resolve as promised. This company is a ripoff and is only out to enrich themselves.
    • Review fromRunremliana C

      Date: 07/17/2023

      1 star
      We did water mitigation for a customer at the beginning of January, 2023. We usually process claim estimate and submit to Insurance. But, this customer wants to use Metro Public Adjustment and made us to submit the claim Metro has done. To make the story short, claim was submitted in early February. As a result of following up with the Insurance, we received info that payment was issued to Metro on April 21, 2023. However, we haven't received payment to date. I follow up with metro every two weeks or once a month. Metro told me that the mortgage company is monitoring the claim. This means they are holding all claims funds in their possession and will release in increments pending their procedures/guidelines are followed. Essentially, the mortgage company still owns the property and by federal and state laws, they have every legal right to their procedures and disburse the insurance funds as they see fit and asked me 'to refrain from reaching out until you hear from us.' I find this very rude . . . No one has a right to tell me to stop asking about the payment (when) I am supposed to get. Metro treatment of client is very poor, rude and insulting.
    • Review fromPatrick R

      Date: 05/21/2023

      1 star
      The owner of the company is now harassing me via email after I left a bad review referring to their hiring practices...or lack thereof. Avoid this clown, and his business at all costs.
    • Review fromDomo B

      Date: 05/02/2023

      1 star
      ABSOLUTE SCAM I had an absolutely infuriating experience with Metro Public Adjustment, which I give a 1-star rating without hesitation. Their lack of professionalism and disregard for their customers is truly appalling. Despite hiring this company months ago to represent me in resolving my claim with my insurance company, there has been absolutely no progress made, and no repairs have been made. Even worse, they have completely ignored my repeated requests to cancel services for over 30 days. And if that wasn't bad enough, they had the audacity to propose charging me thousands of dollars just to cancel services that were never rendered. This is absolutely outrageous and unacceptable. I am beyond frustrated with the lack of communication, progress, and respect from this company. I will not pay for services that were never rendered, and I strongly advise anyone considering their services to look elsewhere. In summary, my experience with MetroPA was nothing short of a complete and utter disaster, and I strongly advise everyone to steer clear of their unprofessional and disrespectful business practices.

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