Complaints

This profile includes complaints for AR Resources Incorporated's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  AR Resources Incorporated

  1777 Sentry Pkwy W Merion Towne Building Blue Bell, PA 19422-2207

• 

  AR Resources Incorporated

  1777 Sentry Pkwy W Blue Bell, PA 19422-2207

• 

  AR Resources Incorporated

  PO Box 1056 Blue Bell, PA 19422-0287

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:08/08/2024

  Type:Billing Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  They opened a collection on me on 10/02/2023, they put it on my credit report on 07/17/2024, in that timeframe, no validation Was ever sent to me and as is direct violation FCPA as well as the ***** Almost 25 times I have demanded validation of debt and refusing to send to me, which is well known for these MF are well known for, they have been sued and had hundreds of thousands of complaints on them for refusing to verify debt committing crimes against validation, consumer rights, harassment, and threats. They called my phone over 100 times they can deny it. I have a Caller ID revealer from my cousin who is a police officer and my uncle is an attorney uncle is a federal judge, and I have already verified everything to them and what they are doing is criminal. They have no proof that these supposed to charges of mine nor did they ever make any attempt to validate debt and when I complaint against them for validation of debt to the credit bureau, they never verified the debt to the credit bureaus, which is a federal offense instead they are certifying. It certifying debt is illegal verification. Is the law not certifying certifying it like saying oh yeah its real so leave it there. Thats not how that works. You have to verify MF debt and you didnt do that you instead certified it and it is committing a crime and I will take you to court and I will bury you in the fu.kinglegal system until you dont breathe anymore, I already have a lawyer. Ive also reported you to the *** the consumer financial protection Bureau, the attorney general office, and I will bury you in so much litigation that your grandchildren Will be paying your fines. As I stated I have a lawyer I filed with the courts contacted the consumer finance protection bureau *** as well as the general office I will bury you in litigation for committing fraud and refusing to verify consumer violations, as well as collecting practices and fair credit reporting violations, I will bury you with the lawsuit

• Initial Complaint

  Date:08/06/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am filing a complaint against the "AR RESOURCES ***** collection agency. I am now having to deal with this company again after receiving a fraudulent debt collection and this time is for my son. I received a debt collection of $1,836.44 sum for my son's physical therapy services which are completely covered through his insurance. Knowing this, I called the agency and it was pulling teeth just to get the information I did from the agent. On the billing statement it did not show dates of service for the collection (unpaid) nor treatment, only showed the facility (ssm p.t). Talking with the collection agent, he finally gave me the info. of the dates ONLY being "AUG./2022" and that was it. He says he disputed it (have no proof of this). I called my insurance company and was well informed that every year my son has attended this SSM P.T that each claim has been paid in FULL and immediately. There is no debt. My insurance agent even called on a 3 way call with me (today), herself and SSM Billing that confirmed the same. AR RESOURCES is trying to collect a debt that does not exist and this has happened with my daughters SSM P.T services recently as well. I need to make sure this does not transfer over to my credit report as "unpaid" when these claims are confirmed to be PAID IN FULL. Upon calling back the AR RESOURCES along with my agent on the phone, the phone number all of the sudden says its disconnected. The company itself is clearly scamming people. SSM BILLING told me and my insurance agent that their offices do not send collections over to this company whatsoever and did not recognize the name "AR RESOURCES **** or their address. I would like to be assured being they have my kids information, clearly, that this is not affecting them in any way as well as reflecting on my credit report as they are fraudulent charges. The ** RECOURCES **** again was not helpful but more so did not want to help nor did he have the information to help me further address this issue.

  Business Response

  Date: 08/07/2024

  Please be advised, AR Resources, **** has placed this account in dispute, and we have requested a copy of the itemized bill sent to the consumer to the address listed on this complaint. We received this account from our client on 7/17/24 for services rendered on 4/13/22.  This account has never been reported to the consumer's credit report. 

• Initial Complaint

  Date:07/22/2024

  Type:Billing Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I chatted back about CFPB 230927-12117171 the $42.83 debit isn't valid because the books have been already returned and it's too old to be sent to y'all to handle from 2021-2024 I required y'all to stop trying to collect the debt and close the account out and send it back to ******************. Client Account Number ****** and Accounts Receivable ****************** Account ****** updated because this is the second time y'all tried to collect from it when I disputed it with y'all but they sent the account back to y'all new account number is ******* I want y'all to dispute it and send the account back to them again and also stop trying to collect from it if they send it back to you with a new account number or the same account number I says etc.

  Business Response

  Date: 07/22/2024

  Please be advised, AR Resources, **** has received the consumer's dispute and requested validation materials from our client. Once we receive the materials, we will forward them to the address listed on this complaint. Thank you. 

  Customer Answer

  Date: 07/23/2024

  [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
  
   Complaint: 22024009
  
  I am rejecting this response because:How long do I have to wait?
  
  
  Regards,
  
  *******************************
  
  
  
  
  
  
  
  
  

  Customer Answer

  Date: 08/11/2024

  Is their a update?

  Customer Answer

  Date: 08/12/2024

  Any update?

  Customer Answer

  Date: 08/14/2024

  Can yall resent it to them?

• Initial Complaint

  Date:07/19/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Provided bay area emergency physicians with my insurance information, and it will still take ***** days to remove FRAUDULENT negative credit reporting. THIS IS ON THE COMPANY FOR NOT BILLING MY INSURANCE WHICH IS ON FILE AT THE HOSPITAL. if my credit score is not restored immediately I will seek an attorney and *** this company as well as bay area physicians for any negative impacts due to my credit score dropping 25 points. I am in the process of buying a house, if I lose this house above actions will be taken.

  Business Response

  Date: 07/22/2024

  Please be advised, AR Resources, **** has closed this account in our office due to fraud. We will submit a request to have this account removed from the consumer's credit report. Please allow at least 30 days for the removal to reflect. Thank you. 

  Customer Answer

  Date: 07/23/2024

  [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
  
   Complaint: 22016702
  
  I am rejecting this response because:

   

  It took you 30 seconds to mess up my mortgage over fraud.  It needs to be QUICKER than 30 days or we are still going to have a problem, again, immediately need this fixed. If not off my credit report by friday i will be taking fuether action 

  
  
  
  Regards,
  
  *****************************
  
  
  
  
  
  
  
  

  
  

• Initial Complaint

  Date:07/12/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I believe they have violated my rights under the Fair Debt Collection Practices Act (FDCPA) and engaged in unethical and illegal practices. Incorrect Address and Lack of Communication:AR Resources reported a medical debt to a credit bureau without making a good faith attempt to contact me. They had my incorrect address, so I never received their letters. The letters should have been returned to them as undeliverable, indicating that I was not receiving their correspondence.Phone Interaction:When I called ARR, they were extremely rude and verbally abusive. They tried to intimidate me into paying them $100 more than I owed and lied about the account being deleted once paid. They refused to provide anything in writing despite my repeated requests.Payment and Dispute:I paid the original healthcare provider directly through their portal. However, the debt collector did not delete the account from my credit report as promised. I had to file a dispute with Experian, which eventually led to the removal of the account and restoration of my credit score.Ignored Requests for Validation: I have requested debt validation and proof of their communication attempts four times via certified mail twice, standard mail, and email. Despite receiving the delivery receipts, they have ignored all my requests. They did finally send me a letter stating my account was paid in full, indicating that they did receive my letters and update my mailing address and are choosing to not fulfill my repeated requests.

  Business Response

  Date: 07/22/2024

  Please be advised, AR Resources, **** of Pennsylvania has closed this account in our office as of 6/17/24. We have a submitted a request to have this account removed from the consumer's credit report. Please allow at least 30 days for the credit bureaus to update. For further inquiry, please contact the creditor directly. Thank you. 

  Customer Answer

  Date: 07/24/2024

  [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
  
   Complaint: 21980180
  
  I am rejecting this response because:

  I still have not been provided with the information i have repeatedly requested, to which I am entitled under the law. After ruining my credit and causing significant emotional distress, thats the least you could do. I dont care if the account is closed, I want the information I have requested. Otherwise I will move forward with legal action due to the companys mishandling of this and their complete lack of cooperation.  
  
  Regards,
  
  *******************************
  
  
  
  
  
  
  
  

  
  

• Initial Complaint

  Date:07/06/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Dear ***/*****,I am writing to dispute a debt that your agency is attempting to collect on. I have recently received a notice from your agency regarding the debt referenced above. I am formally requesting validation of this debt as per my rights under the Fair Debt Collection Practices Act (FDCPA).I dispute the validity of this debt for the following reasons:Lack of Verification: I have not received any verification or documentation regarding this debt. Please provide me with detailed information about the original creditor, the amount owed, and any relevant account statements.Inaccurate Information: I believe there may be inaccuracies in the amount owed or the details of the debt. I request a thorough investigation into the validity and accuracy of this debt.Statute of Limitations: Please be aware that the statute of limitations may have expired on this debt, and therefore, legal action cannot be taken.I request that you cease all collection activities until you have provided me with the requested information and completed a thorough investigation into this matter. Additionally, please confirm in writing that you have received this dispute letter.Please provide a response within 30 days of receiving this letter. Failure to respond within this timeframe will result in further action on my part to protect my rights under the FDCPA.THEY HAVE 59 ACCOUNTS ON MY REPORT FROM 2018 TILL 2024 THE NEED TO REMOVE ALL *****************************************************

  Business Response

  Date: 07/22/2024

  Please be advised, AR Resources, **** of Pennsylvania has closed these accounts in our office as of 7/22/24. Thank you. 

• Initial Complaint

  Date:07/04/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have no relations with this Company AR resource and after reviewing the information it is a medical charge off which violates my HIPPA rights. account number ******** i demand that this be removed from my credit report.

  Business Response

  Date: 07/05/2024

  Please be advised that AR Resources, **** has acknowledged the consumers dispute and we have requested that our client provide validation of this debt. Once the validation materials are received, they will be sent to the consumer at the address listed on this complaint. We will update our credit reporting of this balance to reflect the dispute. Please be advised that established legal precedent requires that this form of debt validation contain the name and address of the original creditor,the name and address of the consumer, an account statement listing the services provided, the dates on which the charges were incurred, and the amount of the debt. All the above information will be included on the copy of the bill that is being sent to the consumer. A copy of the original bill is a standard and legal response to a consumer's validation request. Thank you.

  Customer Answer

  Date: 07/08/2024

  [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
  
   Complaint: 21941800
  
  I am rejecting this response because:
  
  
  Regards,
  
  ***********************
  
  
  
  
  
  
  
  
  

• Initial Complaint

  Date:07/03/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Received postal letter from AR Resources, **** Blue Bell, PA 301-0222 on July 3, 2024 (Reference #: ATN917) saying, We are trying to collect a debt that you owe to ************** Services, ******. We will use any information you give us to help collect the debt. We have no debt such as the letter states.We believe this to be a fraudulent attempt at collecting money for a debt that is not owed.

  Business Response

  Date: 07/05/2024

  Please be advised, AR Resources, **** of Pennsylvania has closed this file in our office as of 7/5/24. It had never been reported to the consumer's credit report. Thank you.

• Initial Complaint

  Date:06/06/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have never ever talked to or had to deal with a collection company As I pay my bills always This is an isolated issue for **** have a bill for premiere orthopedics for ****** that I never even got a notice from this collection company We are in the process of refinancing our home and it was brought to My attention a collection on my report and a derogatory **** as well I called right away mentioned I did not get a notice and I would not ignore this I called ar resources and I have never ever ever been talked to or treated so poorly in my life. I said can you please not talk to me like this it was deplorable and I need to speak to a supervisor.They responded she will tell you the same thing, like I said I was not aware of this despite them saying they sent me a notice I would never ever ignored the letters they said for sure was sent.Supervisor was worse I expressed can you please not speak to Me like this I said I just have more questions She said you have CALLED too many times I told you the same thing how many times if I need to tell you this I was so so upset I just wanted to I am going thru chemotherapy right now for breast cancer and emotions are running high They should not be allowed to talk to or make a person feel like I do as I am trying to fix this They talked to me like I was a criminal Look forward to hearing from you Thank you *************************

  Business Response

  Date: 06/11/2024

  AR Resources, **** of Pennsylvania has closed this account in our office as of 6/11/24. We will submit a request to have this account removed from the consumer's credit report. Please allow 30 days for the removal to reflect. Thank you. 

• Initial Complaint

  Date:05/31/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  SCAM! I have received texts and calls from AR Resources claiming to be collecting a debt. I asked for their clients phone number that is supposedly attempting to collect this debt and when I called the number it was some young girl that said shes been getting a ton of calls because apparently they give that same out to everyone. I called AR resources back and told them this and they were flustered and just said thats the number they had. I even contacted my hospital to see if I had any unpaid bills(I didnt) and they said they have had other people call to ask the same thing because they were contacted by this company!! I dont know how they are getting peoples information but they need to be stopped!

  Business Response

  Date: 06/05/2024

  Please be advised, AR Resources, **** of Pennsylvania has no record of this consumer in our system. We believe this complaint may be for a different company. There is an AR Resources, **** in ************, *******. We are not affiliated. Thank you.