Reviews

This profile includes reviews for M@C Discount's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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M@C Discount has 19 locations, listed below.

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  M@C Discount

  Butler, PA 16001

  
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  M@C Discount

  590 Pittsburgh Mills Cir Tarentum, PA 15084-3853

  
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  M@C Discount

  800 Vista Park Dr Crafton, PA 15205

  
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  M@C Discount

  1465 S Hawkins Ave Akron, OH 44305

  
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  M@C Discount

  56104 National Rd Bridgeport, OH 43912

  

Review Details

• Review fromGlenn M S

  Date: 04/24/2023

  1 star

  Glenn M S

  Date: 04/24/2023

  They sold a piece of junk and now refuse to help,yes I bought that buyer protection c*** the lights came on there got it home opened a few days later nothing. So it's a take a risk scam. Will never purchase from this scammer company again

  M@C Discount

  Date: 04/28/2023

  As an auction liquidator, M@C Discount runs auctions on items that were returned to Big Box retailers for any reason. When customers are registering to ***********, they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at **************************************** will cite the "Open Box' condition code here.2.10.2 Open Box Open Box items were sold by a retailer, and potentially used before being returned by the customer. Open Box items may be damaged or have an opened box with missing pieces, so unless the condition of a specific item is explicitly stated, User should not make any assumptions about it other than that it may be ripped, scratched, non-functional or otherwise damaged. All Open Box items are sold AS/IS. M@C makes all items available for inspection prior to bidding, it is the responsibility of the User to inspect all items before placing a bid on the Site.Customers are always more than welcome to inspect many of our items before they place their bid. We actually encourage inspection before a bid is placed. We do offer the **************** for many of our items as well. I will paste the ***************** terms for reference. ****. **************** - A User may elect to purchase **************** for any individual item in the auction. This purchase is elected at the time the bid is placed in the auction. The cost varies based on the product characteristics. The **************** product allows the User to return the Item, for which the product was purchased, within 5 Business Days following the date the Item was picked up. This return is treated as a **************** return, and a reason is not required to process the refund. The **************** fee will not be refunded.Auction liquidation is very much a learning experience and it isn't always for everyone. If one follows our terms and conditions, auction liquidation can be a great thing for many people. Thank you.

• Review fromjeff b

  Date: 04/21/2023

  5 stars

  jeff b

  Date: 04/21/2023

  great place to find great deals but you need to follow the rules

  M@C Discount

  Date: 04/28/2023

  We thank the customer for this review and the insightful advice!

• Review fromChristina O

  Date: 04/18/2023

  5 stars

  Christina O

  Date: 04/18/2023

  This is a great place to get good deals. We have been able to bless some people with some nice items because of the good deals

  M@C Discount

  Date: 04/24/2023

  We thank the customer for the review and we are always happy to help people save some money!

• Review fromDELORES M

  Date: 04/16/2023

  5 stars

  DELORES M

  Date: 04/16/2023

  i got real thing from there will shop more good refund policy

  M@C Discount

  Date: 04/20/2023

  We appreciate the 5-star review!

• Review fromKenda B

  Date: 04/13/2023

  5 stars

  Kenda B

  Date: 04/13/2023

  Love this company, easy to use site and convenient pickup. Staff is willing to help any time!

  M@C Discount

  Date: 04/14/2023

  We greatly appreciate the review and the kind words!

• Review fromLynn M.

  Date: 04/07/2023

  5 stars

  Lynn M.

  Date: 04/07/2023

  Very pleased with all of our purchases so far in Spartanburg, SC location for MacBid. A few silly mistakes on our part but still good purchases for our house.
  
  
  
  
  

  M@C Discount

  Date: 04/10/2023

  We greatly appreciate this 5-star review!

• Review fromConstance B

  Date: 04/04/2023

  5 stars

  Constance B

  Date: 04/04/2023

  Im obsessed with MacBids! I can find almost anything I need for my home here! :)

  M@C Discount

  Date: 04/05/2023

  We greatly appreciate the review and the kind words!

• Review fromCaitlin B

  Date: 04/03/2023

  5 stars

  Caitlin B

  Date: 04/03/2023

  I love this place! Super great item for great prices! :)

  M@C Discount

  Date: 04/04/2023

  We greatly appreciate this review and the very kind words!

• Review fromHope S

  Date: 04/02/2023

  5 stars

  Hope S

  Date: 04/02/2023

  This site is very addictive! They have a little bit of everything. Love it!

  M@C Discount

  Date: 04/04/2023

  We greatly appreciate the 5-star review and the kind words!

• Review fromNeil H.

  Date: 03/28/2023

  1 star

  Neil H.

  Date: 03/28/2023

  This company is deeply problematic and poorly regulated.Concerns:- There's no support, phone or email. They just don't reply back, yet they keep expanding at an alarming rate bringing in millions of dollars a year. No support, but they'll charge you fees (late fees, buyer's premiums, etc.). - They'll list items for sale even when they are not in the box, and say it is your fault that they didn't do their job.- They over estimate the **** of things. I've watched $20 items listed for $60 go for $25, after their buyer's premium and listing fees that more than $30 for a $20 item brand new.- They list expired products (which is by *** definition), illegal.-When you return something that is listed wrong or broken, they resell it to another uninformed buyer.-Their website lists customer support from ******* Mon-Fri, but if you call the number, it says 10am-5pm, and if you call at 10:10am the number automatically hangs up on you (no support).Benefits:They're providing alternatives to mainstream retail outlets by selling the trash the retail outlets sell to them. (One person's trash is another person's treasure!? or junk).I've gotten some good deals from Mac Discount, but I've also been burned enough to inform people the do's and don'ts before getting into it. All in all, they are doing some borderline illegal business practices that would not survive a GOV visit.

  M@C Discount

  Date: 03/29/2023

  As an auction liquidator, M@C Discount runs auctions on items that were returned to big box retailers for any reason. When customers are registering to ***********, they are agreeing to our terms and conditions. Those terms and conditions can be can easily be referenced at ***************************************** will first address the issue of customer service hours. We do let our customers know when they reach out that we are available Monday through Friday 10am-6pm. If a customer leaves and email or a chat message, we do respond to those. We can verify every email that was sent from the email on file has been answered and the phone call this customer sent was answered by one of our representatives, but all they heard was a dial tone on the other end. There was only 2 total phone calls from the phone number on file.In regards to the expiration issue. There is a difference when a product has an expiration date and a "Best By" date. When a product has a "Best By" date, it does not necessarily mean the product is expired, it just means it might not be at it's peak quality. We did not see any food product in this customer's purchase history. We do list retail prices for items for reference at their full retail price. Items do go on sale at retailers sometimes, but those sales obviously do not last. That is where we believe the price discrepancy the customer is talking about comes in to play. We are very sorry the customer feels this way and we hope our explanation gives a better insight to the auction liquidation process. Thank you.

  Neil H.

  Date: 03/30/2023

  Shortly after filing this review (not a complaint) through the BBB. BBB gave my information to Mac Discount, and they suspended my account and kept all items. They did not formally give me notice of this, instead I found out through an employee at Mac Bid.I'm doubling down on what I said before. I'll now have to ask my credit card company to process the refund.

  Neil H.

  Date: 03/31/2023

  After various email exchanges with the company. They informed me that their policies state that an account will be suspended for leaving a poor review. Which directly violates the FTC's consumer review fairness act: ****************************************************************************************************** They confirmed this multiple times through email and phone support, and according to **********, their customer Feedback coordinator, ************************ - Co-Founder - M@C Discount as direct access to these reviews and knowledge of this policy.First email: Thu, Mar 30, 2:35?PM Hello,Your account is permanently suspended due to a complaint you left with the BBB.****-Second email Mar 30, 2023, 4:05?PM Hello,My name is **** and I am the Customer Feedback Coordinator for **********************. When you registered to bid with us, you agreed to our terms and conditions. We do suspend account for either a BBB complaint, BBB 1-star review, or a 1-star ****** Review. You agreed to this when you registered to bid with us. I will cite the policy point for reference.2.3. Exclusion of ***************** or Amendment of Bids - Without limitation to any other remedies, M@C may exclude any User from any Auction and block any registration if the User has breached or threatens to breach these Terms and Conditions or engages in any behavior which M@C in its sole discretion regards as likely to have an adverse effect on the conduct of the Auction or the reputation of M@C. Furthermore, M@C reserves the right, in its sole discretion, to exclude products from offers and refuse acceptances, bids or offers, as well as to discontinue Auctions or its Services altogether at any time or for any reason.You made some very bold accusations in your review, and ***** does have access to these reviews as well. The suspension is permanent and final. Have a great day.Thank You,************Mac Discount **************** ****Third email 9:49?AM March 31, 2023 ************************************** Thank You,************Mac Discount ****************