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Business Profile

Online Auctions

M@C Discount

Headquarters

Reviews

This profile includes reviews for M@C Discount's headquarters and its corporate-owned locations. To view all corporate locations, see

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M@C Discount has 19 locations, listed below.

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    Customer Review Ratings

    2.95/5 stars

    Average of 290 Customer Reviews

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    Review Details

    • Review fromBill W

      Date: 03/27/2023

      5 stars

      Bill W

      Date: 03/27/2023

      Great store! Gotta love this place. Employees are so friendly and helpful.

      M@C Discount

      Date: 03/28/2023

      We greatly appreciate the 5-star review and the kind words! If we could get more information on this account with us, and if it is warranted, we can make sure that account has been credited with *********.
    • Review fromMark S.

      Date: 03/24/2023

      1 star

      Mark S.

      Date: 03/24/2023

      Large variety of products. Some are overstock ,some are returns. It's the returns you have to worry about. They are returned for a reason. Missing pieces, not working properly,etc,... yeah you can look at it before you take but not that thorough. They also have A LOT of bugs to work out in there system. I "won" a bid only to drive all the way out to find out they "don"t have it" should have never went out to bid the guy says. I was bidding on a sawzaw only to find out it was a hammer "drill". They posted a picture of a new saw. VERY misleading in what you are actually getting. Also even though you click on "only show items that are transferable", guess what items you bid and maybe win are "NOT" transferable, either you drive a distance to get it or they credit you MINUS a fee. I don't know what to make of this company. 3 out of the 4 purchases I got was a bad experience. I think I'm done. ******** *********** has great deals, at least you can ask questions over the phone and get info on what the heck your buying!!!!!

      M@C Discount

      Date: 03/27/2023

      As an auction liquidator, M@C Discount runs auctions on items that were returned to big box retailers for any reason. When customers register to bid with us, they are agreeing to our terms and conditions. Those terms and conditions can easily be referenced at https:********************************. The customer is claiming that they were not able to thoroughly inspect items. This is simply not the case. Customers are, unless otherwise stated, allowed to inspect and test items to see if they are worth bidding on. We do also offer the Buyer's Assurance, on many of our items, if a customer is not able to come in and inspect. I will cite the assurance policy for reference. 2.16. Buyers Assurance - A User may elect to purchase “Buyers Assurance” for any individual item in the auction. This purchase is elected at the time the bid is placed in the auction. The cost varies based on the product characteristics. The Buyers Assurance product allows the User to return the Item, for which the product was purchased, within 5 Business Days following the date the Item was picked up. This return is treated as a Buyers Assurance return, and a reason is not required to process the refund. The Buyers Assurance fee will not be refunded. We do post the ****** picture of an item on our listings, but those pictures are for reference purposes only. We do give each listing a condition code label. I will paste the Open Box condition code for reference. 2.10.2 Open Box – Open Box items were sold by a retailer, and potentially used before being returned by the customer. Open Box items may be damaged or have an opened box with missing pieces, so unless the condition of a specific item is explicitly stated, User should not make any assumptions about it other than that it may be ripped, scratched, non-functional or otherwise damaged. All Open Box items are sold AS/IS. M@C makes all items available for inspection prior to bidding, it is the responsibility of the User to inspect all items before placing a bid on the Site. If we do genuinely make a mistake on a listing, we do try and correct within the confines of our terms and conditions. If there is a genuine mistake on a listing, typically a full refund is issued. That is up to the complete discretion of the manager on site. Sometimes, auction liquidation isn't always for everyone, and that is okay. If our terms and conditions are followed, it can be a great thing for very many people. We wish the customer the best in their future endeavors.
    • Review fromMelissa T

      Date: 03/23/2023

      5 stars

      Melissa T

      Date: 03/23/2023

      Love this place! So many items to bid on. Huge savings. Easy bidding & picking up. Im hooked!

      M@C Discount

      Date: 03/24/2023

      We greatly appreciate this review!
    • Review fromLisa C

      Date: 03/23/2023

      5 stars

      Lisa C

      Date: 03/23/2023

      ********* is the location we are using Everyone is nice and helpful Just need larger parking area

      M@C Discount

      Date: 03/24/2023

      We thank the customer for the review and we will pass along the recommendation!
    • Review fromKaren S

      Date: 03/22/2023

      5 stars

      Karen S

      Date: 03/22/2023

      I can't tell you enough how excited I am that this app/store exists. Recycling items that work well and are useful. I recently bought and home and have so many outstanding items that work to use around the house!! I'm so happy opportunities like this exist for shoppers like me!! Thank you !! And I love the fact that when there is a minute left you can bid, get notified if someone bid over you and still have time on the clock. Very fair system and I have had no problems, so far I have purchased almost 30 items !!!

      M@C Discount

      Date: 03/23/2023

      We greatly appreciate this review and the kind words!
    • Review fromBlake K

      Date: 03/22/2023

      5 stars

      Blake K

      Date: 03/22/2023

      Easy pick up and pretty good deals. People are always nice.

      M@C Discount

      Date: 03/23/2023

      We thank the customer for the ****** review!
    • Review fromGlynda M.

      Date: 03/22/2023

      1 star

      Glynda M.

      Date: 03/22/2023

      My mom sent them a question about a product and they charged her $55.00 for answering the question and have tried charging her credit card $55.00 a month ever since. This is ridiculous. What kind of customer service is this? I understand things may be wrong with products but to call and ask why a picture was completely different from what they advertised and to be charged for asking the question. RIDICULOUS!!!! Credit card was deleted and they will NOT be getting any more money!!!!!!!!

      M@C Discount

      Date: 03/23/2023

      I can assure anyone reading this, we do not charge a single person for reaching out to customer service. If this customer was concerned with this, why did they not reach out to customer service themselves? We have no records of them reaching out with their information that is on file. Customers can always bring items in for a Manager Review if they believe an item is not congruent to the listing. Any type of refund is up to the discretion of the manager in these cases. Thank you.

      Glynda M.

      Date: 04/07/2023

      Then why do we have bogus charges on our account from Macbid of $55.00? Our bank is investigating so the truth will come out! Also why we are at it. Why did I win something and when I went to pick it up, they told me that it shouldn't have been out there for sale and I couldn't get it. Now, they did refund me my money but that is still poor customer service on your part. If it shouldn't have been sold, it should have never went up for auction.
    • Review fromStephanie C

      Date: 03/21/2023

      5 stars

      Stephanie C

      Date: 03/21/2023

      Great auction & the prices are good as well. The people that work there are very helpful & nice. It was our first time coming here but we will definitely be back!!

      M@C Discount

      Date: 03/22/2023

      We greatly appreciate the 5-star review and the kind words! We hope to see this customer around!
    • Review fromRebecca t

      Date: 03/09/2023

      5 stars

      Rebecca t

      Date: 03/09/2023

      I love this people are very awesome to deal with and very helpful

      M@C Discount

      Date: 03/10/2023

      We greatly appreciate this 5-star review and the kind words! We hope to keep seeing this customer around!
    • Review fromTaylor C

      Date: 03/09/2023

      5 stars

      Taylor C

      Date: 03/09/2023

      This place is well organized. Staff is friendly. Have ordered from here 3 or 4 times product has been as described.

      M@C Discount

      Date: 03/10/2023

      We appreciate this 5-star review! We still do stress for customers to inspect many of our items before they place their bid and always look into adding the ***************** if applicable. Thank you!

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