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Business Profile

Financial Services

J.G. Wentworth

Reviews

Customer Review Ratings

3.05/5 stars

Average of 190 Customer Reviews

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Review Details

  • Review fromAbba A

    Date: 10/04/2023

    1 star
    Beware, you are better off talking with your creditors, then moving forward with this company. I have had such a bad experience. I enrolled in this company, and where things are represented to me were not the way they were. In the end I’ll give a summary of my very first experience with them Discover card - original amount 3862, amount at time of settlement 4223. Settled at 70%, 2900. Hundred dollars a month for 29 months discover than reports me delinquent, and in collections. Platform fees monthly for 29 months equals around $720. They are 20% of 3862. is another apprx 770. Total = apprx 4400 out of my pocket and 30 months of a delinquent account on my credit report, as opposed to settle for less.
  • Review fromWillie S

    Date: 09/22/2023

    5 stars

    Willie S

    Date: 09/22/2023

    WOW! I am so pleased with how fast the turn around was. I have tried (yrs ago) to work with some other company, but was told I had to build up my account first. This negotiation was very quick and I hope the remaining accts go just as quick.

    J.G. Wentworth

    Date: 09/25/2023

    Hi Willie! We are pleased to hear how much you appreciate working with our team so much - thanks for sharing!
  • Review fromKeana G

    Date: 09/16/2023

    5 stars

    Keana G

    Date: 09/16/2023

    Lauren was so amazing to me today. I have been really stressed out with money and payday loans (never recommend them by the way) and she helped me every step of the way. She didn’t keep me on the phone for a long time like some places do, and she walked me through the process and all the legalities in a way I would understand! She was absolutely amazing and she deserves a raise!!

    J.G. Wentworth

    Date: 09/18/2023

    Hi Keana! It is wonderful to hear you appreciate working with us so much - thanks for sharing!
  • Review fromKatherine C

    Date: 09/15/2023

    5 stars

    Katherine C

    Date: 09/15/2023

    Excellent help to resolve my credit card debts and rebuild my financial future. I was under extreme financial stress due to losing employment for 2 1/2 years. I am looking forward to reaching 'debt-free' status and have learned how to be more financially responsible in these very difficult economic times. Everyone has been kind, understanding, and supportive as I never thought I would be at this point in my life. still difficult but the communication and support have helped tremendously.

    J.G. Wentworth

    Date: 09/18/2023

    Hi Katherine! We are pleased you appreciate working with our team so much to find the best financial path for you - thanks for sharing!
  • Review fromAdam C

    Date: 09/14/2023

    1 star
    Will not stop calling after asking them to stop numerous times
  • Review fromDonna D

    Date: 09/05/2023

    5 stars

    Donna D

    Date: 09/05/2023

    Great company to work with. They have helped me settle my debts in a timely matter.

    J.G. Wentworth

    Date: 09/06/2023

    Hi Donna! We are pleased you appreciate working with our team to find the best financial path for you - thanks for sharing!
  • Review fromStephanie C

    Date: 08/15/2023

    5 stars

    Stephanie C

    Date: 08/15/2023

    Just awesome everything excellent communication everybody you talk to you on the phone is very friendly and helpful

    J.G. Wentworth

    Date: 08/16/2023

    Hi Stephanie! We are pleased you enjoy working with our team to find the best financial path for you - thanks for sharing!
  • Review fromJune S

    Date: 08/13/2023

    5 stars

    June S

    Date: 08/13/2023

    Company has meant all my expectations. Thanks for helping me get closer to debt free status.

    J.G. Wentworth

    Date: 08/14/2023

    Hi June! We are pleased to hear how much you appreciate working with our team to find the best path for you - thanks for sharing!
  • Review fromJohn G

    Date: 08/12/2023

    1 star
    Overwhelming number of spam emails from this company daily. Sometimes several every hour.
    I’ve never done business with them, contacted them, or been on their website.
    PLEASE STOP THE UNSOLICITED SPAM EMAILS.
  • Review fromHelene P

    Date: 08/09/2023

    5 stars

    Helene P

    Date: 08/09/2023

    I'm glad I went with your company. It has really benefited in helping me succeed in getting debt free. A few more accounts cleared, then I can retire dbt free. Thank you for helping me.

    J.G. Wentworth

    Date: 08/10/2023

    Hi Helen! We are pleased to hear how much you enjoy working with our team to find the best path for you - thanks for sharing!

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