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Business Profile

Financial Services

J.G. Wentworth

Reviews

Customer Review Ratings

3.07/5 stars

Average of 190 Customer Reviews

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Review Details

  • Review fromLynda B

    Date: 02/23/2023

    5 stars

    Lynda B

    Date: 02/23/2023

    I am very satisfied with the services that JG Wentworth has provided for us so far in helping with our particular situations. Am looking forward to our continued business transactions with them. I initially started talking with Khalif
    about what JG Wentworth could help get my credit cards paid off. It took a few months get the ball rolling but I understand why. Now everything is coming coming together. So far three cards have settled and the forth one will be paid off in January 2025. I am very excited about this. Thank you Khalif and the support team for helping me sleep better. ????

    J.G. Wentworth

    Date: 02/27/2023

    Hi Linda! We are thrilled you enjoy working with our team so much to find the best financial path for you - thanks for sharing!
  • Review fromArmand S

    Date: 02/22/2023

    1 star
    I'm totally not happy with the service I received from jg wentworth I have finished making payments over a year and I still have credit company leaving nonpayment remarks on my credit report monthly for a account that they said they paid I call customer service of jg and they say its clear when I call credit company I still owe a balance plus when I finished paying all accounts I had money left over in account it was supposed to be refunded it disappeared do yourself a favor don't use jg
  • Review fromSandra A

    Date: 02/08/2023

    1 star
    I signed up for a retirement seminar, but did not attend. I really was interested in receiving some sort of retirement handbook the company was giving. I have told them that I am not interested in any "free consultation," and I want no further contact. I even blocked them on my phone. Somehow they continue calling me everyday and leaving voicemail messages. If this continues, I will report them.
  • Review fromJayonna L

    Date: 02/06/2023

    5 stars

    Jayonna L

    Date: 02/06/2023

    I made the hesitant decision of selling my structured settlement. I did lots of research on the best and most reliable/company possible. Then I came across JG Wentwroth. This was truly the best decision I’ve ever made. I appreciate this company and being a proud customer. Vance McKenzie was one the best workers with the company, very helpful, transparent and upfront and trustworthy. The rest of the staff I worked with was amazing as well. I absolutely recommend this company if you’re selling a structured loan or any other business transactions. Great company and trustworthy.

    J.G. Wentworth

    Date: 02/07/2023

    Hi Jayonna! We are thrilled you appreciate working with our team to find the best path for yo - thanks for sharing!
  • Review fromJoshua G

    Date: 02/01/2023

    1 star
    These guys call me weekly send emails send mail. I called and listened to a quote to get a free 50 gift card. The guy gave the quote it was super low and then told me he’d do the gift card feb 1st. I call back up and a supervisor was rude as hell telling me oh you must be hurting for that fifty bucks. I’m not but time is money and they wasted mine.
  • Review fromVirginia R

    Date: 01/31/2023

    5 stars

    Virginia R

    Date: 01/31/2023

    Thank you you have been moving it seemed slow but things are finally working out and looking better.

    J.G. Wentworth

    Date: 02/01/2023

    Hi Virginia! We are glad you enjoy working with us so much - thanks for sharing!
  • Review fromSharon B

    Date: 01/26/2023

    5 stars

    Sharon B

    Date: 01/26/2023

    The staff at JG Wentworth have been kind and easy to work with. They helped me to set up a payment plan that made life easier for me.

    J.G. Wentworth

    Date: 01/27/2023

    Hi Sharon! We are so happy to hear how much you enjoy working with us - thanks for sharing!
  • Review fromRashana S

    Date: 01/26/2023

    1 star
    They are not truthful and I spent 8 months watching my credit score go from 685 to 520. It’s not worth it if you have great credit or decent credit don’t fall for this program it is a scam
  • Review fromAnthony S.

    Date: 01/18/2023

    1 star
    They Took advantage of me during covid and told me i was getting a good deal.... after i told them i was going homeless and i needed to sell my annuity to get a place they took 40% of my last annuity i was 22 and scared i was going homeless at the time and now i have no money left from my annuities after they hounded me multiple times before that... out of 300k i saw maybe 130k of it.... now im honestly depressed and wishing i never dealt with them. DO NOT SETTLE FOR ANYTHING UNDER 15% when selling your annuity to them. That is the base offer they're supposed to give it to you at. Instead i was gouged because they knew i was vulnerable. -Anthony senn
  • Review fromCasondra P

    Date: 01/14/2023

    1 star

    Casondra P

    Date: 01/14/2023

    This company will lie and miss lead you when they say they can help you consolidate your debt for less then you owe and quicker. They neglected to tell us they would charge us 25% of the balance of our credit cards before negotiating them down. So we actually paid more then we would have. We were told our credit would take a small hit but they would have our credit cards taken care of in 3-6 months one year later our credit had dropped over 200 points. they still had not worked out an arrangement with one of the 3 cards. We explained to them when they called we were making minimum payments since our 3year is was going through cancer treatments out of state. Then she passed because the doctors messed up we were getting a wrongful death settlement
    in the year. They still swore we would pay less if we signed up with them. We had to take care of one card our self cancel the other 2, witch we were able to negotiate a lower payment with the credit card companies since we were paying it in full instead of jg Wentworth making small payments to them so they could take there 25% of the original balance first. We paied them almost 5000 dollars and all they paid was 1200 to one card just over 100 to another and nothing to the 3rd card. After closing the account and having them removed I explained we should not owe them 25% when they did not do there jobs, lied and miss lead us. They knew we wanted to sell our house and move by the end of year because it had been way too hard being in the house I watched my baby girl die in but they didn't care. They're refunding about 700 that they had in a trust for there payments. For all the hard work they did screwing us over they profited almost 4000 for basically nothing but destroying our credit and any chance of ud moving. I really incurage anyone looking to consolidate not to work with them. We have spoken to a lawyer and will be taking them to court. They're excuses is we signed the contract, but they failed to do there job.

    J.G. Wentworth

    Date: 01/16/2023

    Thank you for your message. We apologize for any inconvenience this may have caused you. It was an uncommon instance and we’ll do better in the future.

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