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Business Profile

Wholesale Pet Foods

Petflow.com

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Petflow.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Petflow.com has 3 locations, listed below.

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    • Petflow.com

      3747 Hecktown Rd Easton, PA 18045-2350

      BBB accredited business seal

    • Pet Flow LLC

      989 6th Ave Fl 18 New York, NY 10018-0796

    • PetFlow

      9340 W Martin Ave Las Vegas, NV 89148-6000

    Customer Review Ratings

    4.47

    Average of 87 Customer Reviews

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    Review Details

    • Michael V

      Date: 06/17/2024

      Great company to get dog food with great prices. Great costomer service honoring a few website mishaps as well. Will continue to use them for my pet food!!!!

    • Jo T

      Date: 06/16/2024

      This company has wonderful customer **********************. I am a new customer and the first order I placed, I ordered the incorrect dog food. Petflow customer ********************** was able to stop the order and ship the correct food. It was my fault and I am very pleased. Today I was to get a shipment and when it came I was shorted one case. Again, customer ********************** jumped right on it and are shipping the case to me. I also like the prices, I have several dogs, all ****** fails, I ****** and keep so I need good prices :)

    • Caroline H

      Date: 05/13/2024

      Love this company! Great pricing on my dogs favorite wet food and fast shipping. I messed up an order and worked with customer ********************** and they couldnt have been nicer or more quick to reply! It was so easy! Strongly recommend!

    • David S

      Date: 05/10/2024

      Since our local stores were out of my puppies food I went thru Petflow.com. They had the food in stock and I ordered it. Waited a week and never received food or any contact from the company. Sent a text to them and they said their prevention team flagged the order for potential fraud and never shipped it out or contacted me. Now I'm out of my dog Kodi's food. All they had to do was send me a text and I would have looked elsewhere. Don't know what they are talking about as I have lived at my address for 15 years and have used the same credit card for over 15 years.Very unhappy that they left me hanging. Have ordered from Chewy.com for years and have never had any problems. Unfortunately Chewy was out of this brand and had to try Petflow.com.Will ever order or recommend Petflow again. Everybody order from Chewy, they are the best!!***************************

    • Karen L

      Date: 05/03/2024

      I love this company the customer ********************** is amazing!! I spoke with ******* today and got my issue resolved right away. Dogfood is high quality and my dog loves it!! Definitely recommend!!

    • Mary R

      Date: 04/27/2024

      I have my daughters dog ****** on auto ship and it is so easy that you never runout of their favorite food. Also the price is the best around!!!I received a shipment and only open one box at a time so when I opened the second box there was damage to some of the wet dog food containers. I notified PetFlow and they are so wonderful. I received an immediate response and was told they would replace the box of 24 servings.I received the replacement in 2 daysthat is amazing:)They are always helpful and any problems are taken care of ASAP!!!I am a very happy and satisfied customer ??

    • Sara B

      Date: 04/23/2024

      Customer ********************** is great, fast shipping and the only place online I can get Canine Caviar.

    • Brittney M

      Date: 04/22/2024

      Great, sincere service with ********* (my rep). Thank you for such thorough and patient service. The follow-up was above and beyond re some mistakes I made with my order over the weekend. ********* made it a point to very thoroughly follow up with me and walk me through some other items that needed attention. Thanks for a great experience, *********!

    • Jenny S

      Date: 03/28/2024

      Jenny S

      Date: 03/28/2024

      Great website to order fur baby supplies from! Timely orders and great customer service when there are issues. My pets say thank you!!

      Petflow.com

      Date: 03/29/2024

      Hey there! You're very welcome! We do our best to make sure it's a stand out spot for fur babies everywhere. We're always here to help if you need it! Just give us a ring at ************, or email ****************! Give your pets kisses for us!

      Petflow.com

      Date: 04/03/2024

      Hey there! We're so happy this was a great experience for you! Of course, we're here if you need us and we're here to help!

    • Kelly C

      Date: 03/27/2024

      Kelly C

      Date: 03/27/2024

      I am a new Petflow customer and learning the nuances of the ordering process. I really appreciate your kind, attentive, staff and their desire to go above and beyond to put your customers at ease. Mallory was knowledgeable and very helpful in answering my questions.

      Petflow.com

      Date: 03/29/2024

      Hey there! I'll make sure that this positive experience is reflected in Mallory's work history as well as sent out to the team. We love seeing feedback of all kinds and I'm glad this was a great experience for you! We're here if you ever need help and will do our best to make sure it's a good one!

    Petflow.com is BBB Accredited.

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