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Business Profile

Property Management

Morgan Properties

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Morgan Properties's headquarters and its corporate-owned locations. To view all corporate locations, see

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Morgan Properties has 388 locations, listed below.

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    Customer Review Ratings

    1.15/5 stars

    Average of 141 Customer Reviews

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    Review Details

    • Review fromRashida S

      Date: 10/11/2022

      1 star
      I have lived in a Morgan Properties in Maryland for 5 years and my experience here has not always been the best. I wish I can give no stars. Some of my concerns are the communication with the tenants here. In the beginning, the communication was good. We were informed about what was going on in the complex or our buildings in which we reside. Now, the lack of communication is frustrating. I came home last year in December to a huge whole in my bathroom. I did not receive a notice stating someone was in my apartment or if there was a problem in my apartment that was causes concerns below. I went to the rental office to voice my concerns and disappointment and it is after I cried and stated I did not feel "safe" anymore is when they wanted to even care and do something to fix the problem. I suggested door tag to be used like before so we as tenant know when someone is in our apartment. Fast forward to 10/10/22, I come home to my packaged I ordered on the other side of the door and no door tag or notice stated something has occurred in my building. Again, no communication. To sum up what they stated when I went to the rental office on 10/11/22, they did not have time due to an emergency and the property manager was suppose to send it. I am passed frustrated now and tired of the words with no action or commitment to change. This company hires poorly trained employees. This company is just stealing our hard earned money every month. They are great to communicating pet violation and when you are late for a payment, or towing cars, but building safety and tenant safety is not their concern in my opinion. You cannot have an apartment complex without tenants. We should be treated with respect and our voice and concerns should be heard and changes should be made on time. I would say so much more, but I am running out of typing space. We do not pay rent for things to not be right. FIX IT PLEASE…
    • Review fromRashida S

      Date: 10/11/2022

      1 star
      I have lived in a Morgan Properties in Maryland for 5 years and my experience here has not always been the best. I wish I can give no stars. Some of my concerns are the communication with the tenants here. In the beginning, the communication was good. We were informed about what was going on in the complex or our buildings in which we reside. Now, the lack of communication is frustrating. I came home last year in December to a huge whole in my bathroom. I did not receive a notice stating someone was in my apartment or if there was a problem in my apartment that was causes concerns below. I went to the rental office to voice my concerns and disappointment and it is after I cried and stated I did not feel "safe" anymore is when they wanted to even care and do something to fix the problem. I suggested door tag to be used like before so we as tenant know when someone is in our apartment. Fast forward to 10/10/22, I come home to my packaged I ordered on the other side of the door and no door tag or notice stated something has occurred in my building. Again, no communication. To sum up what they stated when I went to the rental office on 10/11/22, they did not have time due to an emergency and the property manager was suppose to send it. I am passed frustrated now and tired of the words with no action or commitment to change. This company hires poorly trained employees. This company is just stealing our hard earned money every month. They are great to communicating pet violation and when you are late for a payment, or towing cars, but building safety and tenant safety is not their concern in my opinion. You cannot have an apartment complex without tenants. We should be treated with respect and our voice and concerns should be heard and changes should be made on time. I would say so much more, but I am running out of typing space. We do not pay rent for things to not be right. FIX IT PLEASE
    • Review fromIrene D

      Date: 10/11/2022

      1 star
      Wish I had read these reviews! I would have gotten out of here the first year!! I was robbed 6 months after moving here by maintenance workers, as they knew where I parked & was watching (shade up). Had mice's in running around in living room, got them rid after a long time! The bathroom, so called up grade! Mold, tiles coming off around tub, they come & do a patch job, then come back & do more patching & glaze job, that I said would not last & it didn't. Oh! when they put in a single faucet, they started in Dec. 2021, by Feb. 2022 I still had plastic on the wall, called office to ask if they had a work order open, she said no the bathroom all done & I said so the plastic on wall is finish job. So, it got done with no wall plate to tell hot or cold & the faucet with about an inch of pipe showing! Now In June they did all walls around tub, new wood & concrete sheetrock & new tiles & the hot & cold plate & the pipe not showing. Well, it will not last as the flooring under tub is rotting! The first row of tiles around tub are starting to show signs of coming off! Now to common area, I was charge for cigarettes burn marks on brick wall & poles, because it was by my door!! I do not smoke & my niece smokes vapes, no one I know did this! I have since cleaned it all for $12.00 & they chg. me $750!! Now they want me out, & say I am a holdover tenant & double the rent $3611.80! I am a senior citizen with a housing voucher, which they want me to lose, property manager said it to my face, "there goes your voucher". They want me in the street with 3 minor children 11, 5, & 4 yr. old. All Morgan Property wants is money, they are the criminals just taking money any way they can! They try to make the outside nice, but the inside sucks!! Holdover NO, I almost had a place till they called here. EV Apts, NJ
    • Review fromkailholl

      Date: 10/11/2022

      1 star
      Do not rent from Morgan Properties. Ive had a numerous amount of issues at Legacy at Cedar Hill in Tx since moving in and I’ve only been here 3 months. I emailed the property manager regarding the issues and asked for a discount in rent in return and didn’t receive a response for 3 weeks. Had to take time off of my 2 jobs to go in person to finally get an answer to which I was told “no”. Not worth the service I’ve received, DEFINITELY not worth the price they charge. Please just steer clear as this is the worst place I’ve ever rented from.
    • Review fromcarol w

      Date: 10/05/2022

      1 star
      On September 3, 2018 the manager(s) at Heather Park Homes located at 725 HEATHER PARK DR GARNER, NC 27529 notified me that I had not paid our move in deposit which was waved because of the special that they were offering during the summer. I told them that I could only pay in installments since it was a days notice Ryan and I agreed to this. When the office brought in new management they held two months of rent because of the one installments that was due. One out of three installments were due that is all I owed was one more installment which was due in two weeks but because I didn't have it that day they gave two months of rent back(who does that give back rent money for the 2 previous that you held in office) and told me I would be served with evictions papers, so I asked when would that be the manager told me I would know before they would so I told him before I get evicted I would moved out and thats what we did. We moved out December 5, 2018 we received eviction papers January 19, 2019. The north carolina eviction law states that eviction papers has to be placed in your hand not taped to a door and definitely not mailed in the mailbox. I would not recommend anyone to move here I don't care how desperate you are find a hotel/motel put your things in storage it will only be for a short while. I wouldn't care how good their talk would be. It might be okay for the first couple of months but trust me it will change. Thats what happened to us for the 3 months everything was okay then the roof dropped in the basement. INVESTIGATE!!!!
    • Review fromBrian S

      Date: 10/05/2022

      1 star
      Renter Beware! Do NOT Rent with Morgan Properties! We moved out this August from the Preserve at Owings Crossing in Maryland and the Morgan Property Management is trying to charge us an excessive amount of money (over $1500) for what is considered normal wear and tear in the unit after moving out, this after having lived in the apartment complex for 27 years, and giving 60 days notice. We feel they are just passing on the expenses (and more) to do routine preparations to rent the unit to the next tenant. Many neighbors were have moved away from the property so I’m sure we are not the only ones they are over-charging after leaving the apartments! DO NOT RENT FROM MORGAN PROPERTIES!
    • Review fromTiffany R.

      Date: 10/03/2022

      1 star
      Management is lacking all the way around with the exception of partying. They are not very responsive about things they need to be. only when they need you to do something, But they do throw a lot of parties(things for residents) in the office. I feel like this is mostly for show since the main office is facing a Main Street.Safety is something that isnt a high priority here .at least not for me. I have not had a deadbolt on my door for almost 3 months. I sent out 3 Maintenance orders that were for high priority one of them said that it has been fixed. my deadbolt is still off of the door. My windows are still painted shut which is a fire hazard.Water! Water Is the one thing we need to survive and they cut it off so often. So if you have small children and need it for formula. Need it to clean clothes or medical equipment Or to cook your food .you should have some on hand they have emergency water shut offs regularly. (At least once a month) I strongly feel that you are not getting what you pay for.. They do have amenities and mandatory concierge but the only thing that you are getting out of this consistently is a charge. The trash pick up has been pretty consistent in the past 5 months. My lease is almost over. And I still have not received a gym key that they told me they were going to give me when it arrived even after asking more than 5 times. Pest control has not come or they're just not good at doing their job because I keep getting hornet's nest by my apartment door. Now this is mostly because of the residents but the pool does get maintenance quite a bit which means shut down because because people are throwing stuff in it that they shouldn't be or for whatever other reason. They do have dog cleanup areas however they don't pick up after them so it's most of the time overflowing with it's dog poop bags. The cops have also been here regularly the past few months at night and not just one car normally about 3 for most of the time the are called
    • Review fromEduardo V

      Date: 10/02/2022

      1 star
      I live at Morgan properties in Boca Raton Florida . I am appalled by the way the maintenance people and management have treated the tenants . I have placed several work orders begining in September 2022 . On September 13 I personally went to the office and open and order with the office 1. Both toilets are clogged and need to be replaced or fixed . I was told it needed to be unclogged but the it wasn't an emergency . 2 bathtubs need to be resurfaced and caulked around the walls and edges .there is mold all over the bathtubs and the paint is peeling off causing the peels get stucked between the toes .. 3. The food extractor on the kitchen sink is clogged and non functional . This has been ignored and and ont ever giving a date when it will be resolved ,this has been since September 13th . The dsh washer is overflowing and food particles are over flowing to the kitchen floor. I am also a landlord and this would be totally unacceptable as they would have contacted their own contractor and immediately deducted from the rent . If they don't respond with in 24 hours the would leave no choice as the have been totally inconsiderate with their response . To top it off they had no problem raisin the rent.. DISGRUNTLED TENANT !!!!??
    • Review fromStephanie L

      Date: 09/26/2022

      1 star
      I was looking into getting an apartment at Henrietta Highlands I was told needed to pay $500 for a hold it would only be a 3 day hold while they created lease then I would receive it back so I could use it for first and security deposit. Unfortunately I had a family situation come up and decided not to move because I had no other option, I needed take care of a sick family member. They refused to refund the $500 hold and said I had 3 days/ 72 hrs to change my mind from when they took the $500 which was on a Friday and posted 9/19/22 when I checked about my possible lease and how much was needed to move on 9/22/ 32 I was told them also I should get the 3 day hold back so I could apply it to my security and first months rent. But then received a text late in the business day Friday that they were going to apply it to my security deposit which was not what I was originally told. They never provided me with a lease so I never signed any lease or payment agreement. so when I authorized a 3 day hold that's all it should have been. I want my money back. It's one thing to take a application fee it's another to withhold b$500 when no lease has been signed.
    • Review fromCierra S

      Date: 09/21/2022

      1 star

      Cierra S

      Date: 09/21/2022

      Hi I’ve been renting for a few months at King Manor in 17110 and the first problem I had was the shower and a few other things not working properly in my master bedroom. I informed staff and it took weeks to fixed. The second issue was the air condition in apartment going out the last week of Aug it was my son bday weekend and the first time having guess over it was hot took maintaince hours to show up four times “fixing the problem” after all that wound up giving me a two air conditionals. The manager of maintaince walked in my bedroom while door was closed to tell me that he was finish …. Felt totally violating it’s just me and my 14 year old that lives there!! Yesterday I come home my son was sitting on the steps I ask him why he sitting outside he says the key the does not work !! I used my key it didn’t work as well! I called maintaince and he showed up with a key that didn’t work!! I’ve noticed that ac was taken out my window. So I had no notice no email no call stating that staff was in place while I wasn’t home and change my locks where me and my son outside for hours!! When maintaice and the cops showed up the manger of mIntaince was u apologetic and stated that he has a right to come in my place without notice long as it lane a emergency !! A emergency to get a air conditioner ?? I am being treated up fairly and they change u lawfully change my locks. My bills and rent is paid on time. I would like to break my least and move on if I can’t be respected like I give respect !

      Morgan Properties

      Date: 09/22/2022

      I am sorry for the problems you have had recently and in the past at King's Manor. I will certainly pass along your feedback to our onsite and Regional team so that they may address your concerns and look into how we can improve in the future. Thank you

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