Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Aero Energy

Reviews

This profile includes reviews for Aero Energy's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Aero Energy has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.92/5 stars

    Average of 356 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJohn H

      Date: 01/06/2023

      5 stars
      Jessy was a pleasure to work with. She had great empathy for my problem and made sure I was taken care of. A real asset to your company.
    • Review fromJames W

      Date: 01/03/2023

      5 stars
      Josh is a delight. Very efficient, very personable, very professional. Glad he came so quickly.
    • Review fromBetty J M

      Date: 12/27/2022

      4 stars
      Joe was very professional, courteous and polite and notified us by phone 30 minutes prior to his arrival. He listened to our issues, related to our oil fired furnace, and then proceeded to check the system. He brought a Co2 detector, as I had reported an odor of fuel fumes earlier in the day, and he was able to reassure us that no Co2 was currently present. Service provided was greatly appreciated and I will not hesitate to call again for assistance if needed.
    • Review fromDavid N

      Date: 12/24/2022

      5 stars
      Curt did a very professional and efficient job figuring out the problem and it was resolved. Thank you for your quick response and excellent service.
    • Review fromAnnita P

      Date: 12/20/2022

      1 star

      Annita P

      Date: 12/20/2022

      I was very disappointed as he left me without any heat. It is 59 degrees in my house at the moment. I don't know why he could not have hooked my oil furnace back up until he got the part he needed. I have a heat pump with an oil backup. In this kind of weather the heat pump will not warm my house. I would like to get someone out here in the morning to hook my oil furnace back up so I can have some heat.

      Aero Energy

      Date: 12/20/2022

      Good afternoon,
      I reviewed your account & unfortunately there is no work around for you to use your furnace. Our intent is not to disappoint you. Your furnace with the required repair is a safety hazard without it and that is the reason why we had to red tag it! As we informed you, we will actively try to secure the required chamber however due to the age of your furnace, the part is not readily available and we have not been able to locate a supplier that has one available. Our Service Dept., is waiting for a response from one last supplier & will contact you with the results as soon as possible.
    • Review fromRichard W

      Date: 12/17/2022

      5 stars
      Scott was very professional, arrived on time, quickly diagnosed the problem and fixed it. Can't say enough about him and his work. Extremely happy with the experience.
    • Review fromSteve J

      Date: 11/28/2022

      5 stars
      Sid did his usual on-time very efficient annual checkup on our furnace. Hope to see him back next year.
    • Review fromMartha K

      Date: 11/23/2022

      5 stars
      Just had the Annual furnace mai tenancy done this morning. The Aero Energy Tech, Verjis, was extremely professional and did a Wo derful job
    • Review fromCraig B

      Date: 11/11/2022

      5 stars
      Jessy was very helpful and professional. She was able to answer my questions and process my requests promptly.
    • Review fromGavina O

      Date: 11/05/2022

      5 stars
      Mike is very professional and does an excellent job. We always request for him because we know he does his job correctly.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.