Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Debt Relief Services

Century Support Services, LLC

Reviews

Customer Review Ratings

3.81/5 stars

Average of 119 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSylvia H

    Date: 10/17/2023

    5 stars

    Sylvia H

    Date: 10/17/2023

    They are moving right along plus keeping me with all updates

    Century Support Services, LLC

    Date: 10/20/2023

    Thanks for the awesome review, ******! We work hard to meet expectations like yours and were happy to hear we hit the **** for you.

    Century Support Services, LLC

    Date: 11/02/2023

    Thanks for the awesome review, ******! We work hard to meet expectations like yours, and were happy to hear we hit the **** for you.
  • Review fromClarence C

    Date: 10/16/2023

    5 stars

    Clarence C

    Date: 10/16/2023

    Great service no glitches or hiccups, **** as promised almost 3 years ago.

    Century Support Services, LLC

    Date: 10/17/2023

    ********, thank you for this great review! We are so happy that you shared your positive experience & we are excited for you to reach your program completion this month!
  • Review fromJoseph T

    Date: 10/16/2023

    5 stars
    Good support and friendly staff. Helpful Honest and very supportive.well organizated
  • Review fromMark S

    Date: 10/10/2023

    5 stars

    Mark S

    Date: 10/10/2023

    They are very professional and courteous and knowledgeable and will help in what ever way they can.

    Century Support Services, LLC

    Date: 10/17/2023

    ****, we cant thank you enough for the kind words about your experience with our team. Your review means a lot to us and it lets us know were on the right track! Looking forward to continuing your progress toward better financial health!
  • Review fromSteve M

    Date: 10/02/2023

    5 stars

    Steve M

    Date: 10/02/2023

    Century is the best *************************** is great. She was so helpful

    Century Support Services, LLC

    Date: 10/03/2023

    Thank you so much for your thoughtful comments, *****! We value the partnership we have established with you. Our representatives have a passion for building relationships with our clients and we strive to deliver the highest level of customer experience excellence possible for you. Congratulations on your progress in your program and thank you for choosing Century!
  • Review fromDerrick R

    Date: 09/14/2023

    5 stars

    Derrick R

    Date: 09/14/2023

    Excellent job, else to work with. They take pride in their work.

    Century Support Services, LLC

    Date: 09/28/2023

    *******, we cant thank you enough for the kind words about your experience with our team. Your review means a lot to us and it lets us know were on the right track! Looking forward to continuing your progress toward better financial health!
  • Review fromVirginia C

    Date: 08/20/2023

    2 stars

    Virginia C

    Date: 08/20/2023

    Im 75 years old and I had numerous deaths in my family and got behind onnmy bills I contacted century to help me I signed all the papers agreed to the payment amount, but I was still getting collection. The latest collection is I have to go to court tomorrow morning because one of my bills is suing me. I dont have the money I talk to the people at CenturyLink and they said they did all that they could.

    Century Support Services, LLC

    Date: 09/01/2023

    ********, thank you for sharing your feedback. You Senior Customer Advocate, ***, has been making attempts to connect with you to review the concerns you mentioned. When you enrolled into this debt relief program, a strategic plan was created for you to meet your goals over an estimated time. Our goal is to address all of your enrolled accounts over the length of your program. Settlements can happen at various times and will depend on several factors, including your monthly deposit amount, the number of creditors you have enrolled, and the balance of each individual ****************************** does not claim to prevent a creditor from escalated collection attempts. However, if a creditor takes legal action against a client, Century still attempts to work with the law firm to establish a favorable settlement, for the client. Our team was actively working with the law office on your legal account to reach a favorable resolution when you made the decision to cancel your program. We regret that you are not fully satisfied with your program & would very much like the opportunity to connect with you to discuss this matter in further detail.
  • Review fromAnita T

    Date: 08/16/2023

    5 stars

    Anita T

    Date: 08/16/2023

    I was at my wits end trying to pay off credit cards and loans I had taken out. I called century to just talk to them. The staff is always very friendly and helpful. They will answer any questions I have. I am very happy that I am getting help to pay off my balances. In the time I have been with century they helped me tremendously. I didnt know what I was going to do. I am glad to have century helping me.

    Century Support Services, LLC

    Date: 09/01/2023

    *****,We value being your partner in this debt relief journey and are very happy to celebrate your success with you. We work very hard to deliver excellence & are proud of Century's core values. Thank you for sharing your positive experience. We look forward to our continued relationship.
  • Review fromLaura B

    Date: 07/07/2023

    5 stars

    Laura B

    Date: 07/07/2023

    I have been a customer for 7 months now and i couldn't be more thankful! I was at the end of my rope and falling fast before CSS. They didn't judge me but offered a solution and have already settled several accounts. Thank you

    Century Support Services, LLC

    Date: 07/17/2023

    ************,We are thrilled to hear such amazing feedback & proud to be partnering with you on this debt relief journey toward better financial health. Your dedication to staying on course with your program and building such positive habits with consistent ************************ with Century has contributed to your success to date. Congratulations on these amazing milestones. We look forward to our continued relationship with you.
  • Review fromDelores F

    Date: 06/15/2023

    5 stars

    Delores F

    Date: 06/15/2023

    I've been with Century for about 3 months, so far I am pleased with their work! they are in contact with me, if something change or an offers have been made... **************** is great, they have answered all questions asked and I asked a lot. They suggested that I check them out before enrolling, because I'm very skeptical!!! I love that you can go to your portal and follow what is going on with your account. Until, I witness something different I will stay with the Century!

    Century Support Services, LLC

    Date: 06/27/2023

    *******, thank you for the great review! We work hard to meet expectations like yours and were happy to hear we hit the **** for you. Thanks again for the review. We look forward to our continued partnership with you on this journey.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.